Nayeem Riddhi

Which PHP version you are running? please let me know.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Sorry for the inconvenience. please share your package URL and also if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Glad to hear this

Thanks.

Hi,

Anyone facing this issue, please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.

please share your CSV file in a private reply. I shall check it for you.

Thanks.

please share your CSV file in a private reply. I shall check it for you.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

Anyone facing this issue, please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.

Hi,

Anyone facing this issue, please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.

Hi,

Anyone facing this issue, please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.

Hi,

Everything okay now. anyone facing this issue, please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.

Sorry for the inconvenience. Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue and also please the related page.

Thanks.

Now, everything is okay. I have deleted and uploaded the plugin through the file manager. please check.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please delete the plugin and reinstall again, I hope your problem will be solved. let me know

Thanks.

Hi,

I have checked your issue and found that the button radius working fine with the page template and shortcode page. but, I think you are facing a problem with the WPDM directory add on shortcode especially for button radius issue because button color is changing. please let me know.

Thanks.

Hello @kashkheiri,

please open a separate ticket for your issue and I am going to check the issue.

Thanks.

Now, everything is okay. the problem was on the server. and it has adjusted with the latest version. I was also facing some problem updating your plugin, but trying several times, it has been successfully installed and updated. I have checked here, https://stonavigator.ca/download/wpdm-test. please check now.

Thanks.

Can you share the URL please. and if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I am taking with the senior developer for solving your issue.

Thanks for having patience.

I am taking with senior developer for solving your issue.

Thanks for having patience.