Nayeem Riddhi

Hi,

Category access for roles and packages follow these steps as I describe below,

before giving access to a certain category for a particular role you have to set like as I image attached, you should use Use Link Template option and your particular role,

then you have to make empty forAllow Access option or giving a particular role on it like as I image attached,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Hope you have understood.

Thanks.

Hi,

You shall find the invoice fromDownloads > Orders and as I image attached

Thanks.

Hi,

Please follow these steps to update or install your plugin/add on for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

I hope, it may help you

Thanks.

Hi,

Anyone facing this problem, you can see this doc for your issue, https://www.wpdownloadmanager.com/doc/settings/license/

Thanks.

Please see now, https://test.doctemplates.net/template/wpdm-test/,

is it okay or not

The custom template also has been updated

Thanks.

Yes, without the image outline, all have been adjusted in my demo. But want of output of the image, it can’t able to see the adjust.

Thanks.

The icons code is OK in the backend, but somehow it is not coming in output, I think it may be your site issue

please check

Thanks.

I have tested from your side that, there is an issue with the PayPal settings setup. But it is working without the shopping cart issue in Test pay. please clear your cache and cookie too.

Thanks.

It is working fine from the side. please clear the cache from your site.

and for PayPal please follow this doc setup, https://www.wpdownloadmanager.com/doc/using-premium-package/setting-up-paypal-smart-button-for-premium-packages-digital-ecommerce-plugin/

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue. I shall check it for you.

Thanks.

please delete and reinstall Premium Packages - Sell Digital Products Securely add on from here https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/ again. It then should work. please let me know.

Thanks.

The image URL you have provided is not working correctly. please check

Thanks.

Sorry for some late, I have created your required template, https://test.doctemplates.net/template/wpdm-test/,

with the below code,

<h2>[title]</h2>
[description]
<div class="custom_my_tem">
<div class="featured_img">
[preview]
</div>
<div class="custom_my_tem_meta">
File Types :
<div class="tem_icons>
[icon]
</div>
[download_link]

CSS:

div.custom_my_tem { width:100%; display:inline-block; }
.custom_my_tem .featured_img { width:50%; float:left; }
.custom_my_tem .custom_my_tem_meta{ width:50%; float:right; }
.custom_my_tem_meta .tem_icons { border-bottom:4px solid #000; }

But, for the image previewing it maybe causing issues with your site.

Thanks.

Please tell them on your associated issue. if they can adjust any settings/configuration.

Thanks.

Can you please contact your Host/Server administrator, please. I have checked all possible settings. please contact your Host/Server administrator and let me know then.

Thanks.

If you have uploaded epub icon for dynamic display. then it should display the epub icon. Can you point out on your issue, please?

Thanks.

Hi,

I am trying to login with the page: https://mrck.ecommunication.ca/wp-login.php?itsec-hb-token=salicorne this, but it is redirecting again other pages. please check

Hi,

You should keep a balance character number of titles. BTW, glad to hear that, your problem has been solved.

Thanks.

Glad to hear that, your problem has been resolved.

Thanks.

Hi,

You can customize the page templates as your requirements.

you can follow the link below documentation,

Template Files

by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in page-templates for page template or link-templates for link template. and as your requirements, you can ordering them. I hope this may help you.

Hi,

If you have permalink related issue, you may have flushed the permalink settings again. it should work then. you don’t need an additional plugin for working. please let me know if the problem get resolved.

Thanks.

Hi,

Has the problem been resolved? you have marked it as resolved. please let me know.

Thanks.

Sorry for some late reply, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hello,

Please try to login with the above credentials, it doesn’t let me enter the WP dashboard panel. please check

Thanks.

Hi,

Anyone facing this problem please try to adjust it from here as I image attached,

Thanks.