Nayeem Riddhi

Hi,

Anyone facing this issue, please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.

Hi,

Everything okay now. anyone facing this issue, please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.

Sorry for the inconvenience. Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue and also please the related page.

Thanks.

Now, everything is okay. I have deleted and uploaded the plugin through the file manager. please check.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please delete the plugin and reinstall again, I hope your problem will be solved. let me know

Thanks.

Hi,

I have checked your issue and found that the button radius working fine with the page template and shortcode page. but, I think you are facing a problem with the WPDM directory add on shortcode especially for button radius issue because button color is changing. please let me know.

Thanks.

Hello @kashkheiri,

please open a separate ticket for your issue and I am going to check the issue.

Thanks.

Now, everything is okay. the problem was on the server. and it has adjusted with the latest version. I was also facing some problem updating your plugin, but trying several times, it has been successfully installed and updated. I have checked here, https://stonavigator.ca/download/wpdm-test. please check now.

Thanks.

Can you share the URL please. and if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I am taking with the senior developer for solving your issue.

Thanks for having patience.

I am taking with senior developer for solving your issue.

Thanks for having patience.

Hello,

Your site is Ok now, I have switched from Bootstrap 4 to Bootstrap 3 from Download > settings > user interface

Thanks.

Here the internet causing a problem. so, I can’t check it in detail. Maybe the submarine cable problem in our country. soon back to you.

Thanks.

• This reply was modified 5 years, 6 months ago by Nayeem Riddhi.

Can you deactivate/delete and again install it? please let me know then if it works for you.

Thanks.

Have you disabled other plugins also, because, in our testing site, it is working fine here. please let me know.

Thanks.

Sorry for the inconvenience. Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please, give your one of your site temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I think the PDF viewer add on conflicting with other plugins. after deactivating in normal views it is working fine. https://popupkoor.nl/download/wpdm-test/. However, it is working fine with the latest version of the PDF viewer in our testing site. please let me know further.

Thanks.

Yes, if you do not use the [file_list] template tag, the zipped file should work. but if you use then, there you will see the individual download link.

for #2, please give your related package, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Yes, several issues are occurring. it needs to be resolved. I am going to see it in detail.

Thanks for your patience.

Hi,

Images are coming now. I have adjusted it with this adjustments,

<img width="600" height="600" src="[preview]" class="" alt="">

please check

Thanks.