Nayeem Riddhi

I had logged in, please see my video, it is our testing Amazon s3 credentials and it is working fine from your side too,

there must be an issue with the read and write permission,

Please, give your temporary wp-admin login details in a private reply for adjusting the issue if I can,

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By default, WordPress uses the SMTP server that’s installed on the underlying computer server that’s running your WordPress installation. With that in mind, here are a few reasons why WordPress may not be delivering your mail.

In many cases, WordPress fails to send emails as a result of the SMTP server on the underlying operating system not being configured properly. The proper configuration includes using authentication, configuring the basic SMTP server settings, and following best practices when setting up SPF records, just to name a few.

In addition, some ISPs like Comcast, do not allow SMTP to connect over port 25. If your SMTP server fails to connect over port 25, then you’re not going to receive email notifications from WordPress,

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what errors there showing when you are installing the add-on, please let me know,

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i have checked that it is working fine from my side, can you check this doc for permission issue again, https://www.wpdownloadmanager.com/how-to-generate-amazon-iam-access-key-and-secret-key,

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sorry it is related to the backend, I have just switched Downloads > Settings > User interface Bootstrap 3 to Bootstrap 4, please check,

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I have adjusted some settings, please check, I think everything is working fine,

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hello,

you should provide the password and also the site URL,

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glad to hear this your problem has been solved,

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sorry for some late, it is working fine now, http://ipi.codepilot-dev.co.za/download/wpdm-test/, I had to adjust this setting as the image attached,

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searching for the solution, i hope it will be resolved,

You can check unmasking download link as I image attached,

I hope it may help you,

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I think there creating a conflict within the script in your site, it is working fine from our testing site, https://wpdmpro.w3eden.com/download/video-check-2/, can you please enable/disable plugins for checking where the conflict making

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• This reply was modified 5 years, 10 months ago by Nayeem Riddhi.

are you talking about this package, http://ipi.codepilot-dev.co.za/download/test-mp4/, download is working fine from my side, please let me know further,

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Are you using this add-on, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/ or doc-preview page template, let me know,

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so, the user should find the option in the main download button Permission Denied or Access Denied when you use Only Block Download Link in the settings, please elaborate more,

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• This reply was modified 5 years, 10 months ago by Nayeem Riddhi.

it is working fine from my side, can you please delete and reinstall the add-on again for checking, i think it is causing for the session issue, i have tried in many ways cache clear, flashing as well as other settings also, please then let me know,

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Please, give your temporary wp-admin login details in a private reply for checking the issue,

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please follow these steps updating the add-on,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate the license key

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yes, i have adjusted it now, the login button is working now, please check, and for another issue, i have attached image, you can see the common feature is not available in your site

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glad to hear this,

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it was missing single.php file in your child theme. i have created single-wpdmpro.php file on that theme, now everything is working fine,

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your license key is invalid if you are facing trouble with license key, please mail support@wpdownloadmanager.com

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue again

Thanks