Nayeem Riddhi

Please, give your temporary wp-admin login details in a private reply for checking the issue

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can you please share the related page URL and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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you are welcome

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can you extend the role access, please, I can’t able view the other or WPDM settings

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I think it is a cache problem, after clearing the cache the pdf is loading better than earlier, you can also check that,

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hi,

I have tested here, https://pedrasriscas.pt/en/wpdm-test-2/ you can also use [wpdm_packages] shortcode, please use parameter order_by="title" order="asc", then it should order by name or title

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please share your page URL,

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I think your shortcode is not properly submitted here, can you please share the shortcode documentation or shortcode within the code tag

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sorry for the inconvenience, please share your URL which page you are facing trouble, we shall try to assist you,

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please check it, https://www.marinemammalhabitat.org/wpdm-test/, it is ok or not, it is sorting by date from ascending order

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hi,

please check now, it is ok or not, https://jenx.fentidev.co.uk/distributor-portal/media-area/atom-media, i have adjusted from plugins > download-manager > tpls > wpdm-all-downloads.php file. if you want to back-up the file for the next update, you can also follow this doc, https://www.wpdownloadmanager.com/doc/template-files/

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sorry for the inconvenience, I have tested here now, http://hbj.336.myftpupload.com/wpdm-test/, it is working fine here, I think your page something messed up code your page, please check,

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For disabling the file size and download count indicators, you can customize related page/link templates according to your requirements, thus you shall get your desired view,

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Hi,

Category access for roles and packages follow these steps as I describe below,

before giving access to a certain category for a particular role you have to set like as I image attached, you should use Use Link Template option and your particular role,

then you have to make empty forAllow Access option or giving a particular role on it like as I image attached,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Hope you understand…

can you please provide a screenshot where you are trying uploading files to your site using WP Download Manager,

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please, give your temporary wp-admin login details in a private reply for checking the issue

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please share your related page URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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please share your used shortcode and associated page URL, If possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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please share your site login URL too

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Please, give your temporary wp-admin login details in a private reply for adjusting your requirements,

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can you please reinstall again your plugin and add-on, please, I think one file has been missing from there, please check, then let me know,

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if you are trying to attach from your new volume, please can you provide a screenshot which folder files are you trying to attach the files with the related package, I shall try to assist you

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please share your page URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue,

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do you want to adjust this page shortcode font-size, https://seniornet.co.nz/teaching-manuals-downloads/computers/, let me know,

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i think you are trying to adjust the thumbnail image as I image attached,

but proportionally it will not match with other columns value according to your given size, let me know

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