Nayeem Riddhi

Maybe somewhere setting adjustments was mismatched, however, I think the problem has been resolved now

thanks

Have you tried this code in your theme functions.php

add_filter("wpdm_blocked_file_types", function ($file_types){
    if(isset($file_types['svg'])) unset($file_types['svg']);
    return $file_types;
});

if it doesn’t solve, let me know

thanks

• This reply was modified 5 years, 4 months ago by Nayeem Riddhi.

Hi,

Do you want to hide packages fa icon, colours etc, please elaborate more on your query

thanks

please share your related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

please check if there correct license key in your Downloads > Settings > License option. and press save settings again. Then try again to update for the latest version. It will work then.

Thanks

I think this maybe typo mistake,

thanks

please share your related package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Do you want a simple search page only, please let me know

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please check for disabling other plugins, if it may help you

thanks

Please provide me with a screenshot of your template view, if I can help you

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Can you please enable/disable other plugins for checking, you may also switch theme to other for checking, please let me know then

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Yes, you can add a dashboard menu with this filter

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For adding additional file you have to add files when you are creating packages as I image attached otherwise need to edit from the backend

and for sharing file specific user you have to share to the specific role,

hope you have understood

thanks

The template view is coming properly with your link provided, please make a screenshot of this template, however, you can also make the template if you know some code

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I think it is required some adjustments through customization, you may please knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade or you can manually give a description or small caption for the users with the packages

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For the error you are getting You are not allowed to download, please adjust the settings as I image attached,

I hope thus you may solve the problem

thanks

Okay, I think the problem has been solved for now

thanks

I think you can make a trick, you can make a link-template-default-old.php file in your download-manager/tpls/link-templates folder copying other similar link-template PHP files, thus it may solve your problem

thanks

please check, specific which plugin is causing the issue, I think then you can make a solution for it

thanks

I think it was a very old template, it was included a long time ago, but in recent years such default template is not there

#1. Download Sample Data and Import
#2. Select Main Menu & Save from Menu Manager
#3. Setup widgets from Admin Menu Appearance Widgets
#4. Done! Now it should look like the demo

please check and let me know

thanks

Is there any template called link-template-default-old.php have in your templates, please check, if it is then it should work

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You are using a very old version, so it is not getting the latest feature, please update your copy to the latest version

thanks

Hi,

possible, it is required some customization, please knock and discuss it for here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

thanks

Are those packages are many for adjusting this issue, please let us know

thanks