Nayeem Riddhi

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VERIFICATION REQUIRED: Additional verification is required for login. Please check the email address associated with the account for a verification link.

please check

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Have you checked these options as I image attached from Downloads > Settings > Basic

if you are facing trouble with the download link, I think it should help you

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Have you switched your theme for checking? please let me know

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Too many connections indicates, that your script is opening at least more than one connection to the database. have you checked to disable other plugins, please let me know

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I have found the issue. I shall consult with our senior developer

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Yes, I have found the issue. I shall consult with our senior developer

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Can you please share your PHP log info related to WPDM, please share it here also

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Yes, EPS files will not render thumbnail as an image, you can handle with png, jpg files, let me know if you have other queries or any help I can do

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Glad to hear this

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please deactivate it and again activate, also you can reinstall for checking, it will loss any data, please let me know then

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Ok, has the problem been resolved on your side, please let me know

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Which version of WPDM you are using, please let me know

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I think Paypal will not charge any amount when there is not dollar added to the cart, please check and let me know

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Sorry for your inconvenience, For add-on for now, please follow these steps,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

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If you want to initially group by category with [wpdm_packages] shortcode, can you please check categories option here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/ you have to use category slug by comma operator, please check and let me know

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Hi,

Your WPDM – Archive Page add-on is not installed on your side, please check

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Which shortcode you are using here,

https://www.lawsonsfinest.com/downloads/

please let me know

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I have checked that, it is not compressed well, it is showing this message while extracting as I attached image,

please check

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Checking again now

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Hi,

Please try from incognito mode, and for your IP issue, please check now if it works for you

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please active your login credentials again

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please clear your PHP log info again, and check when pressing all packages link, the time and what errors occur in PHP log info, and then please let me know

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There is one error showing, PHP Fatal error: Allowed memory size of 838860800 bytes exhausted

Fixing the Error there are a couple of ways on how to go about resolving this error. These include:

1.Editing the wp-config.php file
2.Editing the php.ini file
3.Editing the .htaccess file

1.Editing the wp-config.php file

Here you will need to edit thewp-config.php file.
define( 'WP_MEMORY_LIMIT', '1024M' );

2.Editing the php.ini file

On a live install, the file can be accessed within the root of your install, that is within the /public_html/ folder. Note that the file is not installed by WordPress but in most cases set up by your host. If you are using CPanel as your control panel, for example, make sure the checkbox for “Show Hidden Files” is checked and then click Go. You may check into this article on how to go about editing the file. Before editing the file, kindly preserve a backup to it by downloading it to your computer.
Once this is done, open the file, add or edit the following line:

memory_limit 1024M

3.Editing the .htaccess file

The .htaccess file is a file located within the root of your WordPress files.

You will need to add or edit the following code to the bottom of the file:

php_value memory_limit 1024M

With this done, you can then save your changes and check if the error is resolved.

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Can you please check to change your IP please, if it is working for you

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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