Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 1,176 through 1,200 (of 19,331 total)
in reply to: The redirect to the download page does not work. #202584

Nayeem Riddhi
Moderator

I am still not able to access WPDM settings, However, I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.

Thank you and regards

in reply to: activation code doesn’t works #202583

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Can’t Edit or Upload any new package media #202575

Nayeem Riddhi
Moderator

Am I able to check this process? Disable one by one other plugins for testing if there any conflicts also switch theme to another for checking. Please kindly check and let me know.

Thank you and kind regards

in reply to: i have some questions #202565

Nayeem Riddhi
Moderator

For total downloads of the sum of all packages, you can use this the below code,

<?php _e( "Total Downloads" , "download-manager" ); ?>
<?php echo $wpdb->get_var("select sum(meta_value) from {$wpdb->prefix}postmeta where meta_key='__wpdm_download_count'"); ?>

And for a certain user, please use this code snippet in your theme functions.php

add_shortcode('UserTotal', 'TotalUserDownload');
function TotalUserDownload() {
   global $wpdb, $current_user;
	$var = "Total Downloads: ";
    $var .= number_format($wpdb->get_var("select count(*) from {$wpdb->prefix}ahm_download_stats where uid = '{$current_user->ID}'"),0,'.',',');
    return $var;
}

Use the shortcode [UserTotal]

I hope it will work fine for you now. Please kindly check.

Thank you and regards

in reply to: Can’t Edit or Upload any new package media #202564

Nayeem Riddhi
Moderator

Hello G4D,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.

Thank you and regards


Nayeem Riddhi
Moderator

Hello John Richardson,

Hope you are well. And sorry for the inconvenience. Can you please share which other sites are causing the issue? Please share the related URLs. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Picking download category automatically adds others #202558

Nayeem Riddhi
Moderator

I think it maybe any conflicts issue within your plugins or active theme. Other categories do not showing any conflict with this, I have checked here, https://masterspasmedia.com/download/wpdm-test/. Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: WDM and AI #202555

Nayeem Riddhi
Moderator

If you are trying to implement new features or it is your need for the feature , you can keep a feature request here https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or order a custom service request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.

Thank you and regards

in reply to: i have some questions #202553

Nayeem Riddhi
Moderator

I am not getting properly for your requirements. Can you please kindly elaborate more? Please kindly check and let me know.

Thank you

in reply to: The redirect to the download page does not work. #202552

Nayeem Riddhi
Moderator

I can’t able to adjust/check WPDM settings or Package settings with your credentials. Please kindly check.

Thank you and kind regards

in reply to: Picking download category automatically adds others #202546

Nayeem Riddhi
Moderator

Hello Tony Gerardot,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: WDM and AI #202545

Nayeem Riddhi
Moderator

Hello Sitcom Software,

Hope you are well. Thanks for writing this. We have introduced AI for WPDM for the latest version. You shall find it from Downloads > Settings > AI Settings. After setting credentials properly you are able to create templates with AI from Downloads > Templates > Create Page Template/ Link template section. Please kindly check and let me know.

Thank you and kind regards

in reply to: Unable to cancel subscription #202539

Nayeem Riddhi
Moderator

Hello Thijs,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

in reply to: The redirect to the download page does not work. #202538

Nayeem Riddhi
Moderator

Hello Vittorio Cinquegrana,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards


Nayeem Riddhi
Moderator

The download was not working properly, because of you enabling flat download link, it may not work properly for different servers settings. And can you let me know how you are generating this download link, https://midsouthdiagnostics.com/wpdm-download/CH7JR5GnFFAMB-AXpGyEE65NBqf2fhFsR2i3BG816cTcgYCnYeHFoyhlbXqmMOKhzNKBS8O027F9kwYLtazXd7VY94ZF8ARMqr4Y61N1fG0WiIrgdCil_DMNOyP9UJSX, please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards


Nayeem Riddhi
Moderator

Hello G4D,

Hope you are well. Thanks for writing to us. You shared URL giving access denied. If possible, please share the related URLs. And, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: wpdm_archive hide empty category #202495

Nayeem Riddhi
Moderator

Hello,

We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Migrating a large number of files to AWS #202488

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

in reply to: Can not active the PAYPAL account for payment. #202487

Nayeem Riddhi
Moderator

If it doesn’t work with any browser, Please update the download manager to the latest version. Also two paypal plugins for woo-commerce might be a conflict. Please kindly check and let me know.

Thank you and kind regards

in reply to: Migrating a large number of files to AWS #202484

Nayeem Riddhi
Moderator
This reply has been marked as private.
in reply to: Migrating a large number of files to AWS #202482

Nayeem Riddhi
Moderator

You need to add file one after another, and for remote files/attachments it is not possible to download full package as a zip, as to create a zip, files needs to be exiting in the server, you can use package download only for the files attached from same server. Please kindly check and let me know.

Thank you and kind regards

in reply to: Can not active the PAYPAL account for payment. #202481

Nayeem Riddhi
Moderator

We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Migrating a large number of files to AWS #202479

Nayeem Riddhi
Moderator

For #1, For the first you have to link manually, later the files will be connected automatically.

For #2, Can you please elaborate on requirements what are you trying to do? Do you want zip all files stored in Amazon S3 bucket?

For #3, No , One is for server files and other is Amazon S3 storage, two are different.

Please kindly check and let me know.

Thank you and kind regards

Viewing 25 posts - 1,176 through 1,200 (of 19,331 total)