I am still not able to access WPDM settings, However, I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
Thank you and regards
Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Am I able to check this process? Disable one by one other plugins for testing if there any conflicts also switch theme to another for checking. Please kindly check and let me know.
Thank you and kind regards
For total downloads of the sum of all packages, you can use this the below code,
<?php _e( "Total Downloads" , "download-manager" ); ?>
<?php echo $wpdb->get_var("select sum(meta_value) from {$wpdb->prefix}postmeta where meta_key='__wpdm_download_count'"); ?>
And for a certain user, please use this code snippet in your theme functions.php
add_shortcode('UserTotal', 'TotalUserDownload');
function TotalUserDownload() {
global $wpdb, $current_user;
$var = "Total Downloads: ";
$var .= number_format($wpdb->get_var("select count(*) from {$wpdb->prefix}ahm_download_stats where uid = '{$current_user->ID}'"),0,'.',',');
return $var;
}
Use the shortcode [UserTotal]
I hope it will work fine for you now. Please kindly check.
Thank you and regards
Hello G4D,
Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
Thank you and regards
Hello John Richardson,
Hope you are well. And sorry for the inconvenience. Can you please share which other sites are causing the issue? Please share the related URLs. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
I think it maybe any conflicts issue within your plugins or active theme. Other categories do not showing any conflict with this, I have checked here, https://masterspasmedia.com/download/wpdm-test/. Please kindly check and let me know.
Thank you and kind regards
Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
If you are trying to implement new features or it is your need for the feature , you can keep a feature request here https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or order a custom service request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.
Thank you and regards
I am not getting properly for your requirements. Can you please kindly elaborate more? Please kindly check and let me know.
Thank you
I can’t able to adjust/check WPDM settings or Package settings with your credentials. Please kindly check.
Thank you and kind regards
Hello Tony Gerardot,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Sitcom Software,
Hope you are well. Thanks for writing this. We have introduced AI for WPDM for the latest version. You shall find it from Downloads > Settings > AI Settings
. After setting credentials properly you are able to create templates with AI from Downloads > Templates > Create Page Template/ Link template
section. Please kindly check and let me know.
Thank you and kind regards
Hello Vittorio Cinquegrana,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
The download was not working properly, because of you enabling flat download link, it may not work properly for different servers settings. And can you let me know how you are generating this download link, https://midsouthdiagnostics.com/wpdm-download/CH7JR5GnFFAMB-AXpGyEE65NBqf2fhFsR2i3BG816cTcgYCnYeHFoyhlbXqmMOKhzNKBS8O027F9kwYLtazXd7VY94ZF8ARMqr4Y61N1fG0WiIrgdCil_DMNOyP9UJSX, please kindly check and let me know.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Hello G4D,
Hope you are well. Thanks for writing to us. You shared URL giving access denied. If possible, please share the related URLs. And, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello,
We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
If it doesn’t work with any browser, Please update the download manager to the latest version. Also two paypal plugins for woo-commerce might be a conflict. Please kindly check and let me know.
Thank you and kind regards
You need to add file one after another, and for remote files/attachments it is not possible to download full package as a zip, as to create a zip, files needs to be exiting in the server, you can use package download only for the files attached from same server. Please kindly check and let me know.
Thank you and kind regards
We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
For #1, For the first you have to link manually, later the files will be connected automatically.
For #2, Can you please elaborate on requirements what are you trying to do? Do you want zip all files stored in Amazon S3 bucket?
For #3, No , One is for server files and other is Amazon S3 storage, two are different.
Please kindly check and let me know.
Thank you and kind regards