Nayeem Riddhi

Hi @candidenovellic-com

Thank you again. The feature you are requesting is the customization of the shortcode feature. please knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade with your customization request

Regards

Hi @candidenovellic-com

Hope you are well. I think you are trying to get the filter feature of this demo https://demo.wpdownloadmanager.com/wpdmpro/advanced-search-left/ shortcode with archive-page-flat shortcode, but it is required customization. you may contact our customization team for your requirements

Thank you and regards

Hi @alu

Hope you are well. and sorry to hear about the inconvenience. can you please give your temporary wp-admin login details in a private reply for checking the issue in detail

Thank you

Hello @alu

Hope you are well. and sorry for the inconvenience. can you please share the related URL and the shortcode you are using, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Hello @yumaworks

Hope you are well. The upload processing is working fine from our side. You have told me that screenshots showing three files that are giving 644 permissions (not executable), Can you share the screenshots please, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Hello @msamavi

I have informed our developer that, as it is configured, for now, only Administrators or users with manage_options cap will be able to upload files in amazon s3. However, we shall change it to WPDM_ADMIN_CAPwith the next update. Thus editor role will also be able to upload Amazon s3 file from the admin panel.

Thank you and regards

Hi @msamavi

I have found an issue with the editor role. And I have referred the topic to our lead developer. I hope you shall get the resolution asap

Thanks and regards

Hello @313webstudiogmail-com,

Hope you are well. what types of custom filters do you want? let us know. and can you please check the WPDM Directory Add-on Demos from here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/. I hope it will be helpful for you

Thank you and regards

Hello @msamavi,

Glad to hear that, your problem has been resolved. For now, please continue with this solution. And If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️

Thank you and regards

Hi @pierreg

Hope you are well. The search feature is working fine from our testing site while activating Gutenberg Blocks and Page Layouts – Attire Blocks add-on. I think it may have somewhere other confliction. can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

thank you and regards

Hello @msamavi,

Hope you are well. Now an editor can have access to dropbox files to add to the packages. I have added the following code in your wp-config.php file

if(!defined('WPDM_MENU_ACCESS_CAP'))
    define('WPDM_MENU_ACCESS_CAP','edit_posts');

please let me know if it works for you

Thank you

Hello @ikram_dirujii

Hope you are well. Our developer team will review your request and make implement thereby. Hoping that you will keep touch with us

Thank you and regards

Hello @msamavi,

Hope you are well. Now an editor can have access to dropbox files to add to the packages. I have added the following code in your wp-config.php file

if(!defined('WPDM_MENU_ACCESS_CAP'))
    define('WPDM_MENU_ACCESS_CAP','edit_posts');

please let me know if it works for you

Thank you

Hi @juanangelmoliterni,

Hope you are well. This message is showing while trying to login into the backend wp-admin,

Restricted access from your connection

please check

Thank you

Hello @juanangelmoliterni,

Hope you are well. Are you trying to upload the audio files from the media library option? if possible can you please share the related package/file URL, please?

Thank you and Regards

Hello @t2webmaster

Hope you are well. Are you using any cache plugin for your website? usually, all cache plugin has the option to disable cache for specific URL.

please let me know if you need further help

Thank you

Hi @andreasb

I have checked your issue and found that while attaching packages from buckets, buckets are not loading properly and giving server error. please check my attached image.

If you have a 500 error revealed in your Browser console, it’s mainly due to a PHP Error, And

It’s mainly due to several factors :
– the CURL extension isn’t installed as it’s required by this plugin
– the allow_fopen instruction is not enabled
– your Memory limit is too low (you will need at least 128M, 64M is pretty low!)

Server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause…

If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

If you weren’t able to resolve the issue by either resetting your plugins and renaming your .htaccess file, we may be able to help, If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

please check and let me know then

Thank you and regards

• This reply was modified 4 years, 9 months ago by Nayeem Riddhi.

Hi @nautilusadv

I think it is not related to the server problem. If your files are properly attached. It should work fine from your side too. please check

Thank you and regards

Hi @jasonbarrett

Can you please share the related URL. It will better for me to have a close look on this

Thank you and regards

Hello @msamavi

I think, for the custom role it may causing the issue. you may continue with the WordPress default admin role for working as well properly. please let me know.

Thank you

Hello @Majid

It is working fine from my side. please check here, https://www.oparsbooks.com/download/wpdm-test/. please check again from your side. I hope it will work fine from your side too

Thank You

Hi,

Please check here, https://development.latwp.org/download/wpdm-test/. I have attached a file from the media library and also from the select server option. It is working fine here. I think the package which is creating the file not found problem, the URL attached for the file, and that file is not on that location for the server. please check. I hope it may help you

Thank you and regards

The steps described here, I hope it should work for you as well

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

If it doesn’t work for you, please open a separate ticket for you for checking the issue in detail

Thank You

Hello @michael-grimes

Sorry to hear about this problem. Can you please open a separate ticket for your issue, please? we shall try to check it in details

thank you and regards

Hello @andreasb

Hope you are well. and sorry for this little inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thanks and regards