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Nayeem Riddhi

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Apr 9, 2021 at 12:09 pm in reply to: Mail Chimp Plugin Not Holding Mail chimp List #150185

Nayeem Riddhi
Moderator

You should properly set MailChimp API Key, and set up additional settings from Download > Setting > Mailchimp, please check, I hope it may help you

thanks

Apr 9, 2021 at 11:39 am in reply to: Malformed WPDM loging page #150181

Nayeem Riddhi
Moderator

please check now and clear the cache of your site, I hope the login page is showing clean and nice now

thanks

Apr 9, 2021 at 9:43 am in reply to: Custom fields area no longer displaying in admin area #150175

Nayeem Riddhi
Moderator

What options are missing while activating Advanced Custom Fields plugin? let me know

thanks

Apr 9, 2021 at 8:26 am in reply to: Re: BB press plug in causing latest version of WordPress to crash #150167

Nayeem Riddhi
Moderator

please mail support@wpdownloadmanager.com. I hope you should get the help or you can contact your payment/card processing support that payment gateway you are using

Thanks

Apr 9, 2021 at 7:16 am in reply to: Open PDF in a new tab #150157

Nayeem Riddhi
Moderator

Hi,
you can follow the link below documentation,

Template Files


by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target=_blank>[link_label]</a> in related php file.

Thanks.

Apr 9, 2021 at 7:08 am in reply to: Your email address is blocked! #150156

Nayeem Riddhi
Moderator

Hi,

your credentials are not working

thanks

Apr 9, 2021 at 7:05 am in reply to: Malformed WPDM loging page #150155

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Apr 9, 2021 at 7:00 am in reply to: Stats permission for Editor Role #150154

Nayeem Riddhi
Moderator

If you want to allow editors to access download stats/history, please add the following code in your wp-config.php

if(!defined('WPDM_ADMIN_CAP'))
    define('WPDM_ADMIN_CAP','edit_posts');

if(!defined('WPDM_MENU_ACCESS_CAP'))
    define('WPDM_MENU_ACCESS_CAP','edit_posts');
Apr 9, 2021 at 6:34 am in reply to: Backend format / css /layout wrong #150151

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Apr 9, 2021 at 3:13 am in reply to: Translate email notification #150149

Nayeem Riddhi
Moderator

you are welcome

thanks

Apr 8, 2021 at 4:47 pm in reply to: Download Link No longer Working #150137

Nayeem Riddhi
Moderator

please check your topic reply

thanks

Apr 8, 2021 at 4:46 pm in reply to: Your email address is blocked! #150136

Nayeem Riddhi
Moderator

Please check if your admin role email address has been verified or not, or if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Apr 8, 2021 at 4:44 pm in reply to: [file_list] shortcode in alphabetical order? #150135

Nayeem Riddhi
Moderator

You can set the default page template in the package settings from the edit package option

thanks

Apr 8, 2021 at 4:25 pm in reply to: Buy 2 add-ons and they don’t work #150133

Nayeem Riddhi
Moderator

which shortcode you are using there? please share the shortcode here

thanks

Apr 8, 2021 at 3:04 pm in reply to: Sort by upload date not working #150127

Nayeem Riddhi
Moderator

For updating, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time

thanks

Apr 8, 2021 at 3:02 pm in reply to: Buy 2 add-ons and they don’t work #150126

Nayeem Riddhi
Moderator

Can you please share the related URL, please

thanks

Apr 8, 2021 at 3:00 pm in reply to: Email notification sent too early #150125

Nayeem Riddhi
Moderator

I have checked that the form lock add-on is working fine here, https://www.mysdm.ch/download/wpdm-test-2/, please check

thanks

Apr 8, 2021 at 2:34 pm in reply to: Buy 2 add-ons and they don’t work #150122

Nayeem Riddhi
Moderator

you may this shortcode, [wpdm_archive button_style="default" template="link-template-default" cols=1 items_per_page="10" orderby="title" order="ASC" login=1] for your search functionality on your page

thanks

Apr 8, 2021 at 1:56 pm in reply to: Listings built with Categories and Tags – Tags not longer working in new upgrade #150120

Nayeem Riddhi
Moderator

please use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, it will give a more extended feature and I hope it will fix your problem

thanks

Apr 8, 2021 at 1:51 pm in reply to: Disable downloads count because it’s huge! #150119

Nayeem Riddhi
Moderator

For limiting download history there may need special customization or adjusting core code, BTW, glad to hear this your problem has been resolved

thanks

Apr 8, 2021 at 1:10 pm in reply to: Disable downloads count because it’s huge! #150115

Nayeem Riddhi
Moderator

please check this option as i image attached,

Image 2021-04-08 at 7.08.55 PM

i hope it may help you

thanks

Apr 8, 2021 at 1:05 pm in reply to: Button Download Translation #150114

Nayeem Riddhi
Moderator

please check your translation plugin settings, I think there may be a setting for adjusting this issue

thanks

Apr 8, 2021 at 12:54 pm in reply to: Archive page search #150113

Nayeem Riddhi
Moderator

ok let me know if your problem solved yet or not

thanks

Apr 8, 2021 at 8:13 am in reply to: Shortcode for “Query All Downloads From One or More Categories” is empty #150106

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Apr 8, 2021 at 8:11 am in reply to: — Invalid download link — Password protection for file not working #150105

Nayeem Riddhi
Moderator

please adjust these options as I image attached for Invalid download link issue,

Image 2021-04-08 at 2.07.45 PM

I hope it may help you

thanks

Viewing 25 posts - 10,901 through 10,925 (of 19,495 total)
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