Forum Replies Created
Hello Perry,
Hope you are well. Are you using the pm_to_author shortcode for sending messages? please let me know
Thank you and regards
Hello Jorge,
I have found the issue. I hope soon, you shall be updated.
Thank you and regards
Hello Perry,
For the clicking the message button issue, Have you run these tests too, check your browser console if any error appears there. Then, it may have a conflict between your plugins or theme. please enable/disable other plugins for checking, you may also switch the theme to another for checking if these steps don’t work, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Graham,
I have also found the issue on your side. Have you run this test too, enable/disable other plugins for checking, switching the theme to another for checking if any conflicts remained. please let me know
Thank you and regards
Hello Graham,
This is a very weird issue. The issue is working fine from my testing site. And not working from your site. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking if any conflicts remained. Please let me know then
Thank you and regards
Hello Perry,
Please share your related URL. you can also check through while clicking the message button, check your browser console if any error appears there. Then, it may have a conflict between your plugins or theme. please enable/disable other plugins for checking, you may also switch the theme to another for checking.
Thank you and regards
Hello Perry,
Oh yes, Glad to hear that, your problem has been resolved. I was just searching for the resolution
Thank you and regards
Hello Perry,
Are you using this shortcode,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_profile-public-profile-short-code/
please let me know
Thank you and regards
Hello Perry,
Please provide a screenshot of the feature/shortcode you are using for the Author profile–friendly URL.
Thank you and regards
Hello Van,
Hope you are well. For Importing CSV file, can you please follow sample.csv file and for making easy, can you please edit contents for the sample.csv? please keep empty column for others, those are not necessary. I hope then, it will work fine for you
Thank you and regards
Hello Perry,
Hope you are well. Can you please elaborate on the issue that, is it related to WPDM? if possible, provide a screenshot that, it is coming from the WPDM feature. please let me know then
Thank you and regards
Hello Perry,
Yes, you can also do it by adjusting the plugin code. However, glad to hear that, your problem has been resolved.
Thank you and regards
Hello Kathecitas,
It is very weird. I am still looking 14 plugins active on your side. Can I able to disable them too for checking the issue? please let me know
Thank you and regards
Hello Perry,
We have not such a feature right now, but we have such filter hooks, please put it in your theme functions.php, if you need anyone,
if you want you can change these restrictions using the following filters.
add_filter('wpdm_review_login_required', function (){ return false; } );
add_filter('wpdm_review_package_access_required', function (){ return false; } );
add_filter('wpdm_review_purchase_required', function (){ return false; } );
add_filter('wpdm_review_download_required', function (){ return false; } );please check and let me know
Thank you and regards
Hello Van,
The order has been completed. For getting your WPDM PRO license key, you shall get it from here,
And for your necessary information, you shall get it from here,
https://www.wpdownloadmanager.com/docs/
And please let us know if you have any queries.
Thank you and regards
Hello Graham,
please let me know if you are still facing your beginning issue, I shall check it for you
Thank you and regards
Hello Daniele,
Hope you are well. Thanks for your important query. Can you please open a separate ticket for your issue, please? We shall check it for you
Thank you and regards
Hello Van,
I have forwarded the issue to our team. Thanks for your appreciation
Thank you and regards
Hello David,
I have checked that the packages importing successfully. But not appearing in the Downloads admin panel. Also checked that some column is not the same as our sample.csv file. Can you please edit oursample.csv file, keep the column only you need and the rest of them keep empty. I hope then, it will work fine for your CSV file. please check and let me know
Thank you and regards
Hello Jorge,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Mark,
For changing the color of review ratings, please adjust the color from as I image attached, Downloads > Settings > User Interface > Colors section,
Please let me know if it helps you
Thank you and regards
Hello midihead7,
Glad to hear that, your problem has been resolved. Please let us know next time if you have any query
Thank you and regards
Hello Saugata,
Sorry for the inconvenience. For the same export and import file feature, I hope our developer should review it and apply it for the next update as well as for the user experience too. I hope you have understood.
Thank you and regards
Hi Shreek,
Glad to hear that, your problem has been resolved. I have adjusted your widget Template link-template here,
<a href="[download_url]" target="_blank" style="display: block;clear: bottom;font-size: 11pt;font-weight: bold;">[title]</a>
with target="_blank" parameter. please check
Thank you and regards
Hello Saugata,
For the export CSV file, you have to edit this file and follow this file structure, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv for again import. I hope you have understood now
Thank you and regards