Forum Replies Created
Hello Barlett,
Hope you are well. Can you please open a separate ticket for your issue, please?
Thank you and regards
Hello fma965,
Hope you are well. Glad to hear this, your problem has been resolved. please let us know in the future if you have any queries/assistance.
Thank you and regards
Hello Martinez,
Sorry for the inconvenience. I have found the issue. Soon, you shall be updated.
Thank you and regards
Hello Martinez,
Can you please share the related URLs? please let me know
Thank you and regards
Hello Irek,
You shall find it from the list of addons named wpdm-archive-page.zip. I hope it may help you
Thank you and regards
Hello Ian,
While checking the issue, Suddenly I can’t able to browse your site. Can you please check and let me know if there is any issue.
Thank you and regards
Hello Martinez,
I have checked that, PDF viewer is working fine from my side, please check my attached image,
Can you please again and let me know
Thank you and regards
Hello Jeremy,
Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Ian,
Again please, Can you please let me know, in which section and widgets it has been used from wp-admin > widgets panel? I have checked that there are many sections and widgets available. please let me know
Thank you and regards
Hello Ian,
I have got the issue. Can you please let me know, which widget you are using for showing this section? let me know
Thank you and regards
Hello Irek,
Please check the directory/archive add-on active or not. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Natalie,
I am still getting the 500 (Internal Server Error) error for the issue from your site. Have you checked to deactivate plugins from your side too, if it doesn’t help, please contact your server administrator, it can be a server settings issue too. please let me know then.
Thank you and regards
Hello David,
Glad to hear that, it is working now. For template updating please exclude the .php extension from the template column for now. It will work fine then. And for preview images, please use the absolute image path for bulk import. please check.
Thank you and regards
Hello Katherine,
Hope you are well. Are you talking about the private message plugin too? please share the issue related screenshots, URLs and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Martinez,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello VNV Digital,
Hope you are well. Have you checked this add-on, https://www.wpdownloadmanager.com/download/wpdm-form-lock/?. Here, you shall find Form Visibility Settings. please check and let me know
Thank you and regards
Hello Nadine,
Have you checked our shortcode doc, if it fulfills your requirements?
https://www.wpdownloadmanager.com/doc/short-codes/
you can also check function reference doc too,
https://www.wpdownloadmanager.com/doc/function-reference/
please check and let me know
Thank you and regards
Hello Perry,
It has been fixed for the next update. Thanks for your appreciation.
Thank you and regards
Hi Perry,
Have you updated the private message plugin to the latest version? please let me know, if possible, please give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Glad to hear this your problem has been resolved. If you get some moments and if you like our plugin as well as support, can you please give us a 5* here? It will inspire us a lot.
Thank you
Hello Perry,
Sorry for the inconvenience. For the Main Preview Featured Image issue, I am forwarding the issue to our developers
Thank you and regards
Hi Perry,
I think for Message button and for the logged-out user Message button has been fixed. It has been set as frozen for logged-out users. However, we are working on the same favorites packages on the profile page. you will be updated soon.
Thank you and regards
Hello Nibby,
The styling and layout issue has been adjusted, It has been adjusted from Downloads > Settings > User Interface. please check now.
Thank you and regards
Hello Ian,
Hope you are well. And sorry for the inconvenience. WPDM New Packages widget is working fine from my site. Login form showing basically they have restricted for certain users from your packages, Package Settings > Allow Access option. And for HTML forming issues, it may be related to your theme CSS. if possible, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards