Nayeem Riddhi

Hello jonoread,

Has the problem been resolved on your side? please let me know

Thank you and regards

Hello Gergi,

Please check your shortcode has been broken due to other HTML tags, it has been messed-up. please check my attached image,

Thank you and regards

Hello CIALGAR,

I am watching that, from your side. It is in line number 359, please check the document-tag text.

Thank you and regards

Hello Vikash,

Sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello acason,

I have already transferred the issue for form lock and default value add-on issue to our developers. I hope soon there will be a fix for that. I hope you have understood

Thank you and regards

Hello Martinez,

We have listed bugs. Our developer will solve them one by one. I can’t able to say the exact time. But, It may be between one week or one week and it’s half. I hope you have understood

Thank you and regards

Hello Perry,

Sorry for some late. I shall try to check your issue tomorrow. please knock me here, if I missed to reply

Thank you and regards

Hello Martinez,

Sorry for the inconvenience. I have already transferred the issue to our team. I hope soon there will be an update for this. Thanks for your appreciation.

Thank you and regards

Hello Vikash,

Hope you are well. please check from Downloads > Settings > Basic > Access Settings > File Browser Root is on correct path or not. you can also able to check from reset base dir option too as I image attached,

please check this and let me know

Thank you and regards

Hello David,

I have forwarded the issue to our team. Hope that, soon there will be an update for this

Thank you and regards

Hello Kai,

Hope you are well. Can you please elaborate more on your issue, please? if possible, please share the related URLs/screenshots.

Thank you and regards

Hello CIALGAR,

Hope you are well. For changing slug document-tag, you can edit it from the wp-content/plugins/download-manager/download-manager.php file in line number 352. please check

Thank you and regards

Hello Joseph,

I guess for that, you are using Download Email Notification add-on. please let me know

Thank you and regards

Hello jonoread,

Hope you are well. I have checked your issue. It is conflicting one of your plugins called Sneeit Framework plugin. If you will disable it, you shall able to see icons are appearing normally. please check

Thank you and regards

Hello Gergi,

Your shortcode was messed-up. Now I have used two categories slug in your shortcode categories parameter

https://www.qenshrin.com/ebooksq

It is working properly now. Please check

Thank you and regards

Hello Jens Hebecker,

Thanks for your sharing.

Thank you and regards

You are welcome

Thank you too

Hello Juan Gordo,

Hope you are well. And sorry for the inconvenience. For now, For add-on updates, you can follow these steps,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate.

I hope it will work fine then. please let me know if you gain face such an issue

Thank you and regards

Hello Gergi,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Perry,

Hope you are well. Are you trying to show category images instead of categories in the download package/file page? And for the [categories] font issue, can you please provide your requirements and related URLs, if possible, please, give your temporary wp-admin login details in a private reply for adjusting the issue.

Thank you and regards

Hello Saugata,

Hope you are well. It is possible if any major improvements you don’t want. please elaborate on your requirements, I shall try to help you.

Thank you and regards

Hello Saugata,

Glad to hear that, your problem has been resolved.

Thank you and regards

you are welcome,

Thank you

Hello jonoread,

Your credentials are not working. please check

Thank you and regards