Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 8,351 through 8,375 (of 20,823 total)
Jun 6, 2022 at 4:23 pm
#172867
Moderator
Nayeem Riddhi
Staff OP

Hello,

For password lock, you have to submit the button for getting the download file. However, only for these lock features, you can take our customization service too. please let me know

Thank you and regards

Jun 6, 2022 at 3:52 pm
#172866
Moderator
Nayeem Riddhi
Staff OP

Hello mfirwana,

I have forwarded the issue to our team developers. Thanks for your appreciation.

Thank you and regards

Jun 6, 2022 at 11:01 am
#172858
Moderator
Nayeem Riddhi
Staff OP

Hello mfirwana,

Credentials are working now. Now, can you please tell me does the issue is on page tabs and ajax pagination is not working for tabs items/packages for this page,

https://mrsasmaa.com/filesdb/%d8%a7%d9%84%d9%85%d8%b1%d8%a7%d8%ad%d9%84-%d8%a7%d9%84%d8%aa%d8%b9%d9%84%d9%8a%d9%85%d9%8a%d8%a9/?cat=001-%d8%a7%d9%84%d8%b5%d9%81-%d8%a7%d9%84%d8%a3%d9%88%d9%84&material=%D8%A7%D9%84%D9%84%D8%BA%D8%A9%20%D8%A7%D9%84%D8%B9%D8%B1%D8%A8%D9%8A%D8%A9

please let me know

Thank you and regards

Jun 6, 2022 at 5:12 am
#172853
Moderator
Nayeem Riddhi
Staff OP

Hello mfirwana,

Your credentials are not working. please check.

Thank you and regards

Jun 6, 2022 at 5:09 am
#172852
Moderator
Nayeem Riddhi
Staff OP

Hello,

You can lock file/package, lock option Must Agree with Terms and with other lock options. please check.

Thank you and regards

Jun 6, 2022 at 4:59 am
#172851
Moderator
Nayeem Riddhi
Staff OP

Hello Anne-Laure,

I have checked that, after checking the license agreement and captcha, the download is working properly from my side. And for the issue twice download is for ready download and instant download for any package/file. I hope you have understood.

Thank you and regards

Jun 5, 2022 at 5:05 pm
#172845
Moderator
Nayeem Riddhi
Staff OP

Hello Emiliano Sobel,

Please check it here. It is download-manager 6.1.4

https://drive.google.com/file/d/1G7vpa71874rc3UeBDxujBjSbOnB5cm8n/view?usp=sharing

please let me know if it works for you

Thank you and regards

Jun 5, 2022 at 4:24 pm
#172842
Moderator
Nayeem Riddhi
Staff OP

Hello Emiliano Sobel,

The issue has been already forwarded to our developers. However, For 6.14 version, I am searching from our other staff if anyone has the version. thanks for your patience.

Thank you and regards

Jun 5, 2022 at 3:17 pm
#172838
Moderator
Nayeem Riddhi
Staff OP

Hello Anne-Laure,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL for checking the issue?

Thank you and regards

Jun 5, 2022 at 1:28 pm
#172836
Moderator
Nayeem Riddhi
Staff OP

Hello mfirwana,

Please share the related URL that you have customized and please also elaborate on the customization. And if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Jun 5, 2022 at 10:46 am
#172833
Moderator
Nayeem Riddhi
Staff OP

Hello Hai Yen,

Sorry for the inconvenience. Can you open a separate ticket for your issue, please? And please also elaborate on your issue.

Thank you and regards

Jun 5, 2022 at 5:38 am
#172828
Moderator
Nayeem Riddhi
Staff OP

Hello mfirwana,

Hope you are well. And sorry for the inconvenience. Has the customization been adjusted only with your that theme? please let me know. I shall forward the issue to our customization team. please check and let me know

Thank you and regards

Jun 5, 2022 at 4:17 am
#172827
Moderator
Nayeem Riddhi
Staff OP

Hello,

Hope you are well. I think you are using multiple locks for the same package. That’s why maybe the issue you are facing. please let me know.

Thank you and regards

Jun 4, 2022 at 12:23 pm
#172822
Moderator
Nayeem Riddhi
Staff OP

Hello,

Sorry for the inconvenience. The issue has been already forwarded to our team developers. And for the 6.14 version is not available in my local directory. I hope for the issue, there is coming an update soon.

Thank you and regards

Jun 4, 2022 at 12:22 pm
#172821
Moderator
Nayeem Riddhi
Staff OP

Hello Emiliano Sobel,

Sorry for the inconvenience. The issue has been already forwarded to our team developers. And for the 6.14 version is not available in my local directory. I hope for the issue, there is coming an update soon.

Thank you and regards

Jun 4, 2022 at 6:29 am
#172811
Moderator
Nayeem Riddhi
Staff OP

Hello Sergio Alonso,

Sorry for the delay, we were on weekend. The WPDM Archive Page add-on texts are all translate ready. please check and let me know

spanish

Thank you and regards

Jun 4, 2022 at 5:23 am
#172809
Moderator
Nayeem Riddhi
Staff OP

Hello neds steven,

Are you trying to get this type of table,

https://wpdmpro.w3eden.com/wpdm-all-downloads-2/

Please let me know

Thank you and regards

Jun 4, 2022 at 5:08 am
#172808
Moderator
Nayeem Riddhi
Staff OP

Hello,

Is the issue persist for import tags for the latest version? please let me know

Thank you and regards

Jun 4, 2022 at 5:05 am
#172806
Moderator
Nayeem Riddhi
Staff OP

Hello Emiliano Sobel,

Hope you are well. And sorry for the inconvenience. Are you using the WPDM PRO latest version and followed the doc?

Bulk Import

And from here the sample.csv file properly. If the issue persists, I shall check it from my side. please let me know

Thank you and regards

Jun 2, 2022 at 4:33 pm
#172781
Moderator
Nayeem Riddhi
Staff OP

Hello Sergio Alonso,

Your URLs are not working. please check.

Thank you and regards

Jun 2, 2022 at 2:58 pm
#172779
Moderator
Nayeem Riddhi
Staff OP

Hello Sulton Mirzoeva,

I am testing the payment order# issue for Advash Woocommerce payment. However, My Advash SCI status is still under review. It was better to check the issue from your side if possible. please let me know

Thank you and regards

Jun 2, 2022 at 1:22 pm
#172777
Moderator
Nayeem Riddhi
Staff OP

Glad to hear that, your problem has been resolved. please let me know if you have more queries.

Thank you and regards

Jun 2, 2022 at 10:54 am
#172770
Moderator
Nayeem Riddhi
Staff OP

Hello Andreas,

Does the issue is related to https://danube-region.eu/my-account/ this page and this shortcode [wpdm_reg_form] now? please let me know for checking the issue in detail.

Thank you and regards

Jun 2, 2022 at 10:50 am
#172769
Moderator
Nayeem Riddhi
Staff OP

Hello Elodie CEMOI,

It may have a conflict between your plugins or theme for the [wpdm_tree] shortcode. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. Please check and let me know.

Thank you and regards

Jun 2, 2022 at 5:42 am
#172759
Moderator
Nayeem Riddhi
Staff OP

Hello Sergio Alonso,

Hope you are well. Are you using Loco translate settings properly? please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Viewing 25 posts - 8,351 through 8,375 (of 20,823 total)