Nayeem Riddhi

Hello Jacquet,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Ganadera,

Hope you are well. And sorry for the inconvenience. The URL you have shared is showing an Access denied message while browsing the URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Tim,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello murat,

Hope you are well. And sorry for the inconvenience. Are you using the free or PRO version? please let me know. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Robert,

Hope you are well. Do you want to get a package sharing link or download link URL? please elaborate on these requirements. And please check, you have also a chance to generate a download URL link from this option as I image attached,

please let me know

Thank you and regards

Hello Gentile,

Can you please extend your role access for checking from Downloads > All Packages section? And from the edit package section too. please let me know.

Thank you and regards again

Hello tw4ka,

Sorry for the delay. Please add define('WPDM_ACCEPT_COOKIE, false); in your wp-config.php file. I hope it will work fine then. please let me know.

Thank you and regards

Hello frank,

Hope you are well. Can you please provide a screenshot regarding your issue? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Gail,

I have already transferred the issue to our team developers. Soon, you shall get an update on this. Thanks for your patience and appreciation.

Thank you and regards

Hello Gentile,

I have found that the page is referring me to the not found 404 page. please check my attached image

please let me know

Thank you and regards

Hello Roth,

Hope you are well. Are you trying to open the download link in a new tab for this shortcode, wpdm_all_packages? if possible, please, give your temporary wp-admin login details in a private reply for adjusting the issue.

Thank you and regards

Hello Gentile,

Thanks for your reply. Are you referring to this page?

https://www.aspmilitari.it/archive/

please let me know. I shall try to assist you on this issue.

Thank you and regards

Hello Nash,

Hope you are well. For editing email template appearance, you may check this directory and HTML templates,

wp-content\plugins\download-manager\src\__\views\email-templates

please check and let me know

Thank you and regards

Hello Aygun,

I have checked your issue. I have checked that, it is coming in mobile preview too properly, please check my attached image

please let me know more about your query.

Thank you and regards

Hello Aygun,

Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello tw4ka,

Hope you are well. Have you checked this option too from Downloads > Settings > Privacy Settings as I image attached,

please check and let me know

Thank you and regards

Hello Gentile,

Hope you are well and Good Morning to you too. Can you please share the related URL or you can also share a screenshot image too? please let me know then.

Thank you and regards

Glad to hear that it helped you. However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Thank you And Regards

Hello Gentile,

I have forwarded the issue to our team developers. I hope soon, you shall get an update on this. Thanks for your appreciation.

Thank you and regards

Hello Gergi,

Glad to hear that, your problem has been resolved. please let us know if you have any other queries.

Thank you and regards

Hello Gentile,

Hope you are well. For registration, you have to move to another page, so it is not redirecting the download page. But if the user previously registered, you can download the package only through login form and redirection to the download page. I hope you have understood.

Thank you and regards

Hello Gergi,

For changing the spinner loading image, you can check the loader.svg image from

wp-content\plugins\download-manager\assets\images\loader.svg directory and replace it as your requirements. please check and let me know.

Thank you and regards

Hello Gergi,

Hope you are well. Are you talking about the WPDM loader icon? please you can also share a screenshot image or related URL. please let me know then.

Thank you and regards

Hello glowfish,

Hope you are well. From Now, The liveforms will include the package name with the admin email when using the form lock add-on, please update both the form lock and liveforms plugin. And for getting the package name and necessary information, please include this Form Entry ( All Fields ) option in your Email Message box as I image attached,

Thus, I hope it will work fine for you.

Thank you and regards

Hello Robin,

Please check it from here

https://chinameddevice.com/download/wpdm-test/

I hope it should work for the lazy download redirect package page. please check and let me know

Thank you and regards