Forum Replies Created
Hello Elena,
Can you please elaborate on the requirement results list on the main content and display the categories tree in a separated widget, please? I am not getting on this. if possible, please share some screenshots/images too. Hearing back from you.
Thank you and regards
Hello Ikram Dirujii,
Hope you are well. And sorry for the inconvenience. Your shared image URL is not working. And also your login URL is not working. please check and let me know
Thank you and regards
Hello Marcos,
I have checked that, your attached image is file type icon adjustment, like for PDF file PDF icon, Doc file for doc icon. However, glad to hear that, your problem has been resolved anyhow.
Thank you and regards
Hello Alessandro,
I have checked that, there are many plugins installed on your side, approximately 150 plugins. I can’t also able to browse the Downloads > Settings > Frontend Access section for checking the issue further. please check and let me know
Thank you and regards
Hello Ian,
Hope you are well. And sorry for the inconvenience. From the Downloads > Stats > Overview section, you have a general graphical view of total downloads. And compare each package with other stats, we have options from the same panel Insights section. However, if you want more extended features, you need to ask for a customization request. please check and let me know any queries.
Thank you and regards
Hello Laura,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs and some screenshots too? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Tom,
Hope you are well. Can you please let us know which version of WPDM you are using now, FREE OR PRO version? please let us know. And have you checked this doc too, https://www.wpdownloadmanager.com/doc/add-new-package? please let me know
Thank you and regards
Hello Phillips,
Please let us know, Has the problem been resolved on your side or not?
Thank you and regards
Hello Alessandro,
Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Elena,
Hope you are well. If you are trying to change the filter system in Archive Page add-ons, Can you elaborate specifically on which combination you are trying to implement? if possible please share some screenshots or image links here. I hope we can provide you with a proper solution.
Thank you and regards
Hello frank,
Really sorry for the inconvenience. For your custom changes/adjustments, you may have to keep a backup for the adjustments for the next updates. Or you can also ask us for a customization request for your feature/requirements. I hope you have understood.
Thank you and regards
Hello Andi,
You are welcome.
Thank you again and regards
Hello BFM Group,
For creating folders or uploading files, I have found the issue and forwarded it to our related developers. I hope, soon you shall get an update on this. Thanks for your appreciation.
Thank you and regards
Hello Podger,
Sorry for the inconvenience. I think you have again installed the plugin. I have adjusted the same file again now. For the issue, The patch version of your issue is coming in the next update. However, you may keep continuing with this modified file. Thanks for your appreciation.
Thank you and regards
Hello tw4ka,
Sorry for the delay. Do you want to disable the feature entirely? Or do you want a hook that allows you to dynamically set the cookie depending on the consent of the website visitor or not? Are you facing the same issue that appeared here, https://wordpress.org/support/topic/device-id-calculated-with-ip/? please check and let me know
Thank you and regards
Hello Matteo,
I am checking your issue. However, here we are on a vacation from a festival. please give us some days for checking your issue in detail. Sorry for the delay.
Thank you and regards
Hello Marcos,
Hope you are well. Do you want to put an icon per file/Bulk apply it to all packages for the icon? please let me know
Thank you and regards
Hello Andres,
Hope you are well. I have checked that, the topic has been marked as resolved. Has the problem been resolved on your side? please let me know
Thank you and regards
Hello Saurabh,
Hope you are well. And sorry for the inconvenience. Can you please share a proper valid link URL? The URL you have provided is not working. please let me know. you can also provide a related screenshot too. Hearing back from you.
Thank you and regards
Hello Perry,
Hope you are well. Please adjust the code line from
wp-content\plugins\wpdm-user-reviews\wpdm-user-reviews.php file in line number 276 ‘post_status’ ► ‘publish’ ,pending to publish, thus I hope there is no need for an admin to accept/publish reviews after a user posts one. please check and let me know. And for the review broken issue, can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Glad to hear that it helped you. However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Thank you And Regards
Hello Gentile,
For adjusting the text. Please check through this option,
Downloads > Settings > Basic > Messages > Login Required Message
Thus, I hope you will be able to adjust the text. please check and let me know
Thank you and regards
Hello BFM Group,
Please check through your AWS console for IAM access key and secret key read and write permissions. I hope after granting read and write permission you will be able to create new folders or upload files. Please check and let me know.
Thank you and regards
Hello Sean,
Hope you are well. Are you facing the same problem, Displaying a Single Document Download Inline with Paragraph Text issue? please let me know
Thank you and regards
Hello Marcos,
Hope you are well. You can put in Package Settings > Icons section a custom icon URL or you can also copy the media library image URL here,
Thus, you can use the [icon] template tag in your page/link template. you shall be able to use a custom icon/image. please let me know, if those help you
Thank you and regards