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Nayeem Riddhi

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Viewing 25 posts - 51 through 75 (of 18,942 total)
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Apr 29, 2025 at 2:58 am in reply to: Issue Uploading #205834

Nayeem Riddhi
Moderator

Hello Les McLaughlin,

Hope you are well. Please kindly use this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your active theme functions.php file, if it works for you. Please kindly check and let me know.

Thank you and regards

Apr 29, 2025 at 2:57 am in reply to: Version Versie 3.3.14: upload GPX file doesn/t work anymore #205833

Nayeem Riddhi
Moderator

Glad to hear about your solution. However, for the issue I hope Our developers should check it in details and adjust as yours requirements. Please kindly check.

Thank you and regards

Apr 28, 2025 at 5:30 pm in reply to: User Names #205823

Nayeem Riddhi
Moderator

If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Apr 28, 2025 at 5:28 pm in reply to: Cannot add files to packages with Amazon S3 add-on since update? #205822

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Apr 28, 2025 at 5:28 pm in reply to: Version Versie 3.3.14: upload GPX file doesn/t work anymore #205821

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Apr 28, 2025 at 8:20 am in reply to: Problem closing login modal window #205811

Nayeem Riddhi
Moderator

I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Apr 27, 2025 at 11:51 pm in reply to: Link-Template broken after cloning #205792

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Apr 27, 2025 at 11:51 pm in reply to: Edit name field in email lock\ #205791

Nayeem Riddhi
Moderator

Hello Laura Miner,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Apr 27, 2025 at 5:34 pm in reply to: Link-Template broken after cloning #205788

Nayeem Riddhi
Moderator

The PHP code doesn’t run on HTML editor, i have just removed them. please kindly check again.

Thank you and regards

Apr 27, 2025 at 4:38 pm in reply to: Link-Template broken after cloning #205785

Nayeem Riddhi
Moderator

Please kindly share the issue related URL.

Thank you

Apr 27, 2025 at 4:32 pm in reply to: Version Versie 3.3.14: upload GPX file doesn/t work anymore #205783

Nayeem Riddhi
Moderator

Please kindly use this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your active theme functions.php file. Please kindly check and let me know.

Thank you and regards

Apr 27, 2025 at 4:30 pm in reply to: Link-Template broken after cloning #205782

Nayeem Riddhi
Moderator

Hello Marcel,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Apr 27, 2025 at 11:47 am in reply to: All of a sudden Upload of EXE and ZIP files fail… #205766

Nayeem Riddhi
Moderator

You can also try above solution.

Thank you and regards

Apr 27, 2025 at 7:53 am in reply to: All of a sudden Upload of EXE and ZIP files fail… #205748

Nayeem Riddhi
Moderator

For exe file type issue, Please kindly

use this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your active theme functions.php file. Please kindly check.

Thank you and regards

Apr 27, 2025 at 5:12 am in reply to: Cannot add files to packages with Amazon S3 add-on since update? #205745

Nayeem Riddhi
Moderator

Please kindly update the plugin(v 6.7.5), thus I hope your issue may be resolved. Please kindly check.

Thank you and regards

Apr 27, 2025 at 4:47 am in reply to: All of a sudden Upload of EXE and ZIP files fail… #205744

Nayeem Riddhi
Moderator

Sorry for the inconvenience. For zip file it should work, however, for exe file type, We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Apr 27, 2025 at 3:42 am in reply to: All of a sudden Upload of EXE and ZIP files fail… #205740

Nayeem Riddhi
Moderator

Sorry for the inconveneince. Please kindly let me know if you are using the free/Pro version, please kindly check and let me know.

Thank you and regards

Apr 26, 2025 at 10:47 pm in reply to: When uploading files, they are not uploaded to the download area with the 6.7.5 #205736

Nayeem Riddhi
Moderator

While trying to login this message appearing as i Image attached,

Screenshot-from-2025-04-27-04-45-22<br />

However, I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.

Thank you and regards

Apr 26, 2025 at 9:24 pm in reply to: All of a sudden Upload of EXE and ZIP files fail… #205730

Nayeem Riddhi
Moderator

Hello Tom Blahovici,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Apr 26, 2025 at 9:23 pm in reply to: When uploading files, they are not uploaded to the download area with the 6.7.5 #205729

Nayeem Riddhi
Moderator

Please kindly open your topic on Free or Pro forum. Please kindly check.

Thank you and kind regards

Apr 26, 2025 at 4:22 am in reply to: User Names #205706

Nayeem Riddhi
Moderator

Can you please try WP default registration if it is a bug from WP. Please kindly check.

Thank you and regards

Apr 26, 2025 at 2:47 am in reply to: Shortcodes Package from A to B with Export and Import #205702

Nayeem Riddhi
Moderator

If you want to keep running WPDM packages in both Shop or Sites. The two sites need to active the Download Manager Plugin. I hope you have understood. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Apr 26, 2025 at 2:43 am in reply to: User Names #205701

Nayeem Riddhi
Moderator

Username are unique. But First Name and Last Name can be double or many for the same. I hope you have understood. Please kindly check.

Thank you and regards

Apr 25, 2025 at 3:31 pm in reply to: Alcune problematiche che sto riscontrando #205687

Nayeem Riddhi
Moderator

You can edit/create new template with PHP code following this doc, https://www.wpdownloadmanager.com/doc/template-files, on editor the PHP may not work as expected. Please kindly check.

Thank you and kind regards

Apr 25, 2025 at 3:27 pm in reply to: Cannot add files to packages with Amazon S3 add-on since update? #205686

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Viewing 25 posts - 51 through 75 (of 18,942 total)
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