Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 51 through 75 (of 19,918 total)

Nayeem Riddhi
Moderator

Does the issue appearing in your administrator role too or it is appearing with only editor role? Please kindly let me know. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards


Nayeem Riddhi
Moderator

Can you please kindly reactivate your login credentials again? Please kindly check.

Thank you


Nayeem Riddhi
Moderator

Please confirm this icon feature is not visible to your editor role as I image attached,

https://i.ibb.co.com/zHXyCXgG/screenshot-252.png

Please kindly check and let me know.

Thank you and regards

in reply to: Amazon S3 Not showing #209475

Nayeem Riddhi
Moderator

Can you please share any public URL where you are talking service for your hosting? Please kindly check and let me know.

Thank you and regards


Nayeem Riddhi
Moderator

Have you replied anything here with any information or asked for getting help? Please kindly check and let me know.

Thank you and regards


Nayeem Riddhi
Moderator

Glad to hear this. Please kindly check and let me know if you have any more queries.

Thank you and regards

in reply to: We want to know if this service in use for our web #209472

Nayeem Riddhi
Moderator

Hello Nissim Menashe,

Hope you are well. For cancelling auto-renew please kindly check the doc here, https://www.wpdownloadmanager.com/doc/how-do-i-turn-off-auto-renew-for-my-wpdm-pro-subscription/. Please kindly check and let me know if you have any more queries.

Thank you and regards


Nayeem Riddhi
Moderator

I am seeing an issue , you have not download-manager-files folder in uploads folder. Also I can’t able to create download-manager-files folder in wp-content/uploads directory from Asset Manager. Can you please kindly create it from your FTP access? Please kindly check.

Thank you


Nayeem Riddhi
Moderator

The network response giving same message as Failed to move file in upload dir <strong>".UPLOAD_DIR."</strong>. Please check dir permission or contact server support.. Can you please kindly contact your hosting service provider support too for your issue. Please kindly check and let me know.

Thank you and regards


Nayeem Riddhi
Moderator

If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards


Nayeem Riddhi
Moderator

There should be a success message response or error message response while uploading file. Please kindly check and share with me.

Thank you.


Nayeem Riddhi
Moderator

Can you please check Network response while uploading file? It will give the error or information that causing trouble in uploading file,

Steps to check browser network responses:
Open Developer Tools:
Right-click anywhere on the webpage and select "Inspect" or "Inspect Element."
Alternatively, use keyboard shortcuts: Ctrl + Shift + I (Windows/Linux) or Cmd + Option + I (Mac).
Navigate to the Network Tab:
Within the Developer Tools panel, click on the "Network" tab.
Initiate Network Activity:
If the Network tab is empty, refresh the page or perform an action that triggers network requests (e.g., clicking a button that makes an API call). The Network tab will then start logging all network activity.

Please kindly check.

Thank you


Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards


Nayeem Riddhi
Moderator

Hello dshank,

Hope you are well. And sorry for the inconvenience. Please allow read and write permission for your uploading directory, thus i hope it will resolve your issue. please kindly check.

Thank you


Nayeem Riddhi
Moderator

Can you please kindly let me know on which page the issue is coming or appearing or is there any feature interrupting, troubling to use. Please kindly check and let me know.

Thank you and regards.


Nayeem Riddhi
Moderator

Hello Steve Siegel,

Hope you are well. And sorry for the inconvenience. Can you please share the error details? Please let me know also which version of WPDM you are using , also let us know if the version is Pro or free. please kindly check and let me know.

Thank you and regards

in reply to: Tinymce button issue with unresponsive tabs #209393

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We generally give support here in forum, not through email. However, We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Tinymce button issue with unresponsive tabs #209387

Nayeem Riddhi
Moderator

Please you can reply here with the private reply, thus we can help you.

Thank you and regards

in reply to: Tinymce button issue with unresponsive tabs #209385

Nayeem Riddhi
Moderator

Hello fiddla,

Hope you are well. And sorry for the inconvenience. Are you using the latest version plugins, add-ons? If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

in reply to: CSV export #209383

Nayeem Riddhi
Moderator

Please try and let me know.

Thank you

in reply to: CSV export #209381

Nayeem Riddhi
Moderator

Hello Masanobu Soma,

Hope you are well. Yes, exported CSV will have post_status column. Please kindly check and let me know if you have any queries more.

Thank you

in reply to: All available Tags options not showing #209378

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: File Versions #209377

Nayeem Riddhi
Moderator

You can check the details here, https://www.wpdownloadmanager.com/doc/add-new-package/. Please kindly check.

Thank you

in reply to: File Versions #209374

Nayeem Riddhi
Moderator

Which attachement you are trying to attach? File, image or others. There already file attach and download options available. Please kindly elaborate more.

Thank you

in reply to: All available Tags options not showing #209373

Nayeem Riddhi
Moderator

I have checked that, your order license is expired. you have to renew it. Please kindly check.

Thank you

Viewing 25 posts - 51 through 75 (of 19,918 total)