Nayeem Riddhi

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Viewing 25 posts - 51 through 75 (of 20,037 total)

Nayeem Riddhi
Moderator

Thanks for your report. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Tinymce button issue with unresponsive tabs #210027

Nayeem Riddhi
Moderator
This reply has been marked as private.
in reply to: Download date/time expiration not working #210025

Nayeem Riddhi
Moderator

Hello wyattlane,

Hope you are well. Can you please elaborate more on your issue? Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Translate Download Package Names – WPML? #210024

Nayeem Riddhi
Moderator

Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards


Nayeem Riddhi
Moderator

Hello Ron Fredericks,

Hope you are well. I have checked the issue from our testing site, the warning message is not coming from our testing site, also while activating or deactivating WPDM Pro plugin. Can you please again check when the warning message is coming? please kindly check and let me know.

Thank you and regards


Nayeem Riddhi
Moderator

Hello Ron Fredericks,

Hope you are well. And sorry for the inconvenience. Delete option is working properly on our testing site. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Tinymce button issue with unresponsive tabs #210000

Nayeem Riddhi
Moderator

ok, Sure

Thank you

in reply to: Tinymce button issue with unresponsive tabs #209997

Nayeem Riddhi
Moderator

I have information from our team that, Update will be available by tomorrow. Please kindly check and let me know if you have any queries more.

Thank you and regards


Nayeem Riddhi
Moderator

For skipping first download for download limit count, you may need to order a customization request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.

Thank you


Nayeem Riddhi
Moderator

If I get you, you want downloading once will skip for download limit count. Please kindly let me know if it is your requirement now.

Thank you


Nayeem Riddhi
Moderator

I think you are talking about User Dashboard > Download History section. Generally User Dashboard > Download History section doesn’t have the download button. Are you talking about My downloads section of User Dashboard. Please kindly check and let me know.

Thank you and regards


Nayeem Riddhi
Moderator

Can you please kindly provide a acreenshot? You can take screenshot, upload here, https://imgbb.com/ and share with us.

Thank you


Nayeem Riddhi
Moderator

Hello Masanobu Soma,

Hope you are well. Thanks for writing to us. Can you please let me know where you are getting the download package option from download history, it is generally not available in History and Stats section. Please kindly let me know.

Thank you and regards


Nayeem Riddhi
Moderator

Hello Mark Broomell,

Hope you are well. If you are using WPDM Pro version. Are you searching the option from Downloads > Settings > General > File Download > Open in new window option? Please kindly check and let me know.

Thank you and regards

in reply to: Download Problems #209940

Nayeem Riddhi
Moderator

Those link you have shared that those packages downloads are not working properly, I have tested from my side all of them are Terms and Conditions locked packages, all of them are working properly from my side. Please kindly check again and let me know.

Thank you and kind regards

in reply to: CRON email notification #209939

Nayeem Riddhi
Moderator

Our team has been updated the code on your site, Please kindly check now.

Thank you and regards

in reply to: attire block display issue #209938

Nayeem Riddhi
Moderator

You can backup the WPDM plugin now. But after again claiming by you that issue is not resolved , I have just did WP Admin > Attire Blocks > Frontend > Save Settings thus it is working as expected. Please kindly check.

Thank you

in reply to: Download Problems #209925

Nayeem Riddhi
Moderator

Hello Eduard,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Template not working #209914

Nayeem Riddhi
Moderator

To load the same template for both the default view and when clicking categories, you need to modify these files:

Files that need modification:

1. /wpdm-archive-page/src/Templates/Flat/Flat.php (line 29)
– This is the main controller file that handles AJAX requests
– Change line 29 from loading aps-content-cat.php to load flat.php instead
2. /wpdm-archive-page/src/Templates/Flat/views/flat.php
– This is your already modified template file
– No changes needed here since you’ve already customized it
3. /wpdm-archive-page/src/Templates/Flat/views/aps-content-cat.php
– This file is currently loaded when clicking categories (but can be ignored if you modify Flat.php to use flat.php
instead)

Please kindly check and let me know if it is working for you properly or not.

Thank you and regards

in reply to: Accidental Double Charge for Subscription #209911

Nayeem Riddhi
Moderator

#WPDM690B84B96B575 has been refunded. Please kindly check.

Thank you and regards

in reply to: Include logical operator in shortcode #209910

Nayeem Riddhi
Moderator

Glad to hear this. And never hesitate to open a new topic if you face any problem or issue related to WPDM.

Thank you and kind regards

in reply to: Accidental Double Charge for Subscription #209909

Nayeem Riddhi
Moderator

I have again forwarded the issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Translate Download Package Names – WPML? #209908

Nayeem Riddhi
Moderator

Hello Sims Advertising,

Hope you are well. Our WPDM plugin is translate ready. For changing site language you can check this article,

How To Change WordPress Site Language?

you may check this article too,

https://www.wpbeginner.com/beginners-guide/how-to-easily-create-a-multilingual-wordpress-site/

Please kindly check and let me know if you have any queries more.

Thank you and regards

in reply to: Divi Contact Form Helper for Form Lock? #209907

Nayeem Riddhi
Moderator

Hello Cindy Moore,

Hope you are well. Please kindly check here the supported form plugins list, https://www.wpdownloadmanager.com/download/wpdm-form-lock/, also explore the features of form lock plugin. Please kindly check and let me know if you have any queries more.

Thank you and regards

in reply to: CRON email notification #209906

Nayeem Riddhi
Moderator

Please kindly share your site login credentials in the private reply so that we can fix it on your end. Please kindly check.

Thank you

Viewing 25 posts - 51 through 75 (of 20,037 total)