Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 51 through 75 (of 19,970 total)
in reply to: find my license key #209722

Nayeem Riddhi
Moderator

Hello substance151,

Hope you are well. For license key, please kindly check this article,

Where is my license key?

Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Accidental Double Charge for Subscription #209704

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Auto close reCAPTCHA pop-up window after validation #209700

Nayeem Riddhi
Moderator

This is common feature for most lock options. You may please keep a feature request here for your requirement, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly check.

Thank you

in reply to: Auto close reCAPTCHA pop-up window after validation #209698

Nayeem Riddhi
Moderator

For close icon always on pop-up window, We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Auto close reCAPTCHA pop-up window after validation #209696

Nayeem Riddhi
Moderator

Hello Dan Bolo,

Hope you are well. Sorry for the inconvenience. Can you please share the related URL for checking close pop-up window button hidden issue? Please kindly check and let me know.

Thank you and regards

in reply to: Accidental Double Charge for Subscription #209695

Nayeem Riddhi
Moderator

Hello Adam McCulloch,

Hope you are well. Have you chareged double for same product? Please kindly check and let me know. If you double charged for the same product please kindly share the order id details.

Thank you and regards

in reply to: PDF Stamper Opacity #209694

Nayeem Riddhi
Moderator

Hello SC,

Hope you are well. Thanks for writing to us. Yes, we have also option for text based watermark, transparency/opacity too.

Screenshot-from-2025-11-25-09-37-44

Please kindly check.

Thank you and regards

in reply to: How to set global default template. #209692

Nayeem Riddhi
Moderator

Hello Clayton Jubb,

Hope you are well. Thanks for writing to us. Please kindly check this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/, I hope it will help you on your requirements.

Thank you

in reply to: Mailchimp #209684

Nayeem Riddhi
Moderator

Please kindly check now. The update of mailchimp add-on with fix is available now. Please kindly check.

Thank you


Nayeem Riddhi
Moderator

Sorry for the inconvenience. Are you still facing for putting the new card information for purchasing renewal? Please kindly check and let us know.

Thank you

in reply to: attire block display issue #209682

Nayeem Riddhi
Moderator

Really sorry for the inconvenience. Our team maybe missed for this issue. I have again forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Mailchimp #209681

Nayeem Riddhi
Moderator

Issue has been fixed. The add-on is not released with the fix version. I hope there will be a new version soon with fix. Please kindly check.

Thank you

in reply to: Cant create new template #209673

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards


Nayeem Riddhi
Moderator

Ok, you will be updated accordingly, if any update comes. Please kindly check.

Thank you.

in reply to: Questions about PDF Viewer #209671

Nayeem Riddhi
Moderator

[doc_preview] is a template tag. It will work in WPDM Templates.

And for other queries,

#1. Yes, here has been added no-index meta for pdf viewer iframe.
#2, Yes, it is responsive.

Please kindly check and let me know if you have any queries more.

Thank you and kind regards

in reply to: Cant create new template #209668

Nayeem Riddhi
Moderator

No, you can check from local enviroment. Please kindly check and let me know if you have any queries more.

Thank you and regards

in reply to: Cant create new template #209660

Nayeem Riddhi
Moderator

Hello Jorge rojas,

Hope you are well. I have checked that the topic has been marked as resolved. Has the problem been resolved on your site ? Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

Hello Marc Garfield,

Hope you are well. And sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Questions about PDF Viewer #209658

Nayeem Riddhi
Moderator

Hello Thomas Gerber,

Hope you are well. Thanks for writing to us. Please kindly check the demo and shortcode usage from here, https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/. After checking if any question remained please feel free to ask. Please kindly check.

Thank you and regards


Nayeem Riddhi
Moderator

Hello James Evans,

Hope you are well. Thanks for writing to us. Updating your card information is possible when your orders will expire. Please check and let me know, if you have any more queries.

Thank you and regards

in reply to: Auto renew e manual order #209640

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Auto renew e manual order #209638

Nayeem Riddhi
Moderator

Please kindly share your order id details in the private reply.

Thank you

in reply to: Auto renew e manual order #209636

Nayeem Riddhi
Moderator

Hello mirko chiavari,

Hope you are well. Sometimes for server or technical issue auto-renew may not work properly. For getting update compatible with latest technology services you need to use this renews feature. However, if you want to cancel auto-renew, you can check this article, https://www.wpdownloadmanager.com/doc/how-do-i-turn-off-auto-renew-for-my-wpdm-pro-subscription/. Please kindly check.

Thank you.

in reply to: Pagination links don’t scroll to top #209633

Nayeem Riddhi
Moderator

Hello Erik Conley,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URL for checking the issue.

Thank you and regards


Nayeem Riddhi
Moderator

Hello MAT Course,

Order #: WPDM6912252862632 has been refunded now
Order #: WPDM60A8838317FA4 is active and you can continue with the update

Please kindly check and let me know if you have any queries more.

Thank you

Viewing 25 posts - 51 through 75 (of 19,970 total)