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Nayeem Riddhi

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Dec 10, 2025 at 1:27 am in reply to: Update failed #210075

Nayeem Riddhi
Moderator

Hello substance151,

Hope you are well. For your issue please kindly check this article,

Getting “PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature” error when updating WPDM Pro. How do I fix this?

Please kindly check and let me know then if you have any queries more.

Thank you and regards

Dec 9, 2025 at 2:35 pm in reply to: Translate Download Package Names – WPML? #210063

Nayeem Riddhi
Moderator

This page keeps loading, https://tbmcommercial.ca/fr/connexion-de-membre/, not ending the load for page view, is there any issue with this page? Please kindly check and let me know.

Thank you and regards

Dec 9, 2025 at 1:54 pm in reply to: Tinymce button issue with unresponsive tabs #210060

Nayeem Riddhi
Moderator

Yes, I have checked now. It maybe a typo mistake while adjusting. For now you can continue with it, updated version may come soon in live in add-on page. Please kindly let me know if you have any queries more.

Thank you and regards

Dec 9, 2025 at 1:39 pm in reply to: Tinymce button issue with unresponsive tabs #210053

Nayeem Riddhi
Moderator

Can you please kindly share the related URL? Does it coming admin area or frontend site? If possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and kind regards

Dec 9, 2025 at 1:00 pm in reply to: Tinymce button issue with unresponsive tabs #210049

Nayeem Riddhi
Moderator

Here is the feature option, you can drag files here or select files to upload. Please kindly check and let me know, if you have any queries more.

Thank you and regards

Dec 9, 2025 at 10:23 am in reply to: Tinymce button issue with unresponsive tabs #210042

Nayeem Riddhi
Moderator

Are you talking about this option as I image attached here?

Screenshot-from-2025-12-09-16-22-00

Please kindly check and let me know.

Thank you and regards

Dec 9, 2025 at 10:20 am in reply to: I get error_log report from WPDM everytime I activate any plugin on my website #210041

Nayeem Riddhi
Moderator

I have information from our team that, there is no such errors appearing in our test site. Please share the specific plugin names for which activating/deactivating Download manager showing those warning. Please kindly check and let me know.

Thank you and regards

Dec 9, 2025 at 9:38 am in reply to: Tinymce button issue with unresponsive tabs #210039

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Dec 9, 2025 at 9:37 am in reply to: The delete button in WPDM attached files does not work? #210038

Nayeem Riddhi
Moderator

Glad to hear this your issue has been resolved. Please never hesitate to open a new topic if you face any problem or issue related to WPDM.

Thank you and kind regards

Dec 9, 2025 at 9:35 am in reply to: I get error_log report from WPDM everytime I activate any plugin on my website #210037

Nayeem Riddhi
Moderator

Thanks for your report. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Dec 9, 2025 at 6:53 am in reply to: Tinymce button issue with unresponsive tabs #210027

Nayeem Riddhi
Moderator
This reply has been marked as private.
Dec 9, 2025 at 2:07 am in reply to: Download date/time expiration not working #210025

Nayeem Riddhi
Moderator

Hello wyattlane,

Hope you are well. Can you please elaborate more on your issue? Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Dec 9, 2025 at 2:05 am in reply to: Translate Download Package Names – WPML? #210024

Nayeem Riddhi
Moderator

Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Dec 9, 2025 at 1:56 am in reply to: I get error_log report from WPDM everytime I activate any plugin on my website #210023

Nayeem Riddhi
Moderator

Hello Ron Fredericks,

Hope you are well. I have checked the issue from our testing site, the warning message is not coming from our testing site, also while activating or deactivating WPDM Pro plugin. Can you please again check when the warning message is coming? please kindly check and let me know.

Thank you and regards

Dec 9, 2025 at 1:47 am in reply to: The delete button in WPDM attached files does not work? #210022

Nayeem Riddhi
Moderator

Hello Ron Fredericks,

Hope you are well. And sorry for the inconvenience. Delete option is working properly on our testing site. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Dec 8, 2025 at 12:20 pm in reply to: Tinymce button issue with unresponsive tabs #210000

Nayeem Riddhi
Moderator

ok, Sure

Thank you

Dec 8, 2025 at 12:12 pm in reply to: Tinymce button issue with unresponsive tabs #209997

Nayeem Riddhi
Moderator

I have information from our team that, Update will be available by tomorrow. Please kindly check and let me know if you have any queries more.

Thank you and regards

Dec 7, 2025 at 5:09 am in reply to: Control over counter incrementing from download history #209969

Nayeem Riddhi
Moderator

For skipping first download for download limit count, you may need to order a customization request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.

Thank you

Dec 7, 2025 at 4:49 am in reply to: Control over counter incrementing from download history #209967

Nayeem Riddhi
Moderator

If I get you, you want downloading once will skip for download limit count. Please kindly let me know if it is your requirement now.

Thank you

Dec 7, 2025 at 4:24 am in reply to: Control over counter incrementing from download history #209965

Nayeem Riddhi
Moderator

I think you are talking about User Dashboard > Download History section. Generally User Dashboard > Download History section doesn’t have the download button. Are you talking about My downloads section of User Dashboard. Please kindly check and let me know.

Thank you and regards

Dec 6, 2025 at 9:57 am in reply to: Control over counter incrementing from download history #209948

Nayeem Riddhi
Moderator

Can you please kindly provide a acreenshot? You can take screenshot, upload here, https://imgbb.com/ and share with us.

Thank you

Dec 6, 2025 at 4:37 am in reply to: Control over counter incrementing from download history #209943

Nayeem Riddhi
Moderator

Hello Masanobu Soma,

Hope you are well. Thanks for writing to us. Can you please let me know where you are getting the download package option from download history, it is generally not available in History and Stats section. Please kindly let me know.

Thank you and regards

Dec 6, 2025 at 1:23 am in reply to: Form Lock – Gravity Forms -> Thank You Page w/ Download Button? #209941

Nayeem Riddhi
Moderator

Hello Mark Broomell,

Hope you are well. If you are using WPDM Pro version. Are you searching the option from Downloads > Settings > General > File Download > Open in new window option? Please kindly check and let me know.

Thank you and regards

Dec 6, 2025 at 1:15 am in reply to: Download Problems #209940

Nayeem Riddhi
Moderator

Those link you have shared that those packages downloads are not working properly, I have tested from my side all of them are Terms and Conditions locked packages, all of them are working properly from my side. Please kindly check again and let me know.

Thank you and kind regards

Dec 6, 2025 at 12:57 am in reply to: CRON email notification #209939

Nayeem Riddhi
Moderator

Our team has been updated the code on your site, Please kindly check now.

Thank you and regards

Viewing 25 posts - 51 through 75 (of 20,046 total)
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