Nayeem Riddhi

Please kindly check if your credentials for amazon s3 is ok or not. Also check when rendering the interface where you are facing issue, from browser console if any errors appearing or also you can check network tab for the response. It can also have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also can switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue. Please kindly check and let me know.

Thank you and kind regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

For license key, please check these two articles,

Where is my license key?

I’m getting “Invalid License Key” error when trying to activate my WPDM Pro license. How do I fix this?

Please kindly check and let me know then.

Thank you and regards

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

For Email send, can you check with a SMTP plugin, if it is working properly or not. Please kindly check.

Thank you

It is weird. I think it can have a conflict between your plugins or theme. Can I enable/disable plugins for checking or switch theme for checking if there any conflict ? Please kindly check and let me know.

Thank you and regards

Hello axel galan,

Hope you are well. And sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Hello Cornelis Bockemühl,

Hope you are well. I think you are facing issue with, you paid for license but it is not activated from your account. Can you please share your payment details or order id details thus i can forward it to our team authority. Please kindly check.

Thank you and regards

It is working properly from our testing site. The issue also not claiming by other users. Can i check the issue for enabling/disabling plugin or switching theme? Please kindly check and let me know.

Thank you and regards

Shall i check enabling/disabling plugin or switching theme for checking if there any conflict? Please kindly check.

Thank you

Hello sara Cicchinelli,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.

Thank you and kind regards

Can you please kindly share the CSV file too that you are using for bulk import? Please kindly check and let me know.

Thank you and regards