Forum Replies Created
Hello Eugenio Pablo Murillo Solanas,
Hope you are well. And sorry for the inconvenience. For such circumstances, you may assign a lock option for certain packages from `package settings > lock options, thus such downloads may not occur again, I hope. please check and let me know
Thank you and regards
Hello Simon Carr,
Hope you are well. Can you please elaborate more on your issue? please share some screenshots too. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Macuren,
We are checking the issue and already forwarded it to our team developers. Thanks for your patience and appreciation.
Thank you and regards
Hello Simon Carr,
Your topic went to the spam section. Now, it has been published.
Thank you and regards
Hello Livingseed Europe,
Hope you are well. I have checked that you have attached the dropbox file URL. so, when anyone clicks the download button, it opens the dropbox file with its URL. However, if you attach from Select Files option or server file upload option. It will process the download link, will not appear for the file URL. I hope, thus you may also continue with file uploading. please let me know
Thank you and regards
You are welcome
Thank you and regards
Hello Erik,
We are checking and forwarded the issue to our team developers. Thanks for your appreciation.
Thank you and regards
Hello Davie,
Hope you are well. And really sorry for the missing. The topic was assigned by our other Moderator, but the reply was done by me. Now regarding the issue. This page download is working properly from my side,
Can you please elaborate more on this? please let me know
Thank you and regards
Hello Jon Christensen,
Hope you are well. For URL for a certain package, you may use the master download URL as I image attached, or you may also use the pre-built link template as I image attached here,
please check and let me know
Thank you and regards
Hello Livingseed Europe,
Does this problem only occur from your premium packages? please let me know. please provide a screenshot where you can copy the URL. and if all of your packages are premium, then, if possible please activate the Test Pay option too for checking the issue.
Thank you and regards
Hello Cyrill Reiser,
Hope you are well. The issue you have claimed, That will not actually cause any SEO issue, the iframe page is now noindex for robots. I have forwarded from our developers with this information. I hope you have understood.
Thank you and regards
Hello Jon Christensen,
you can use any mail address or this too support@wpdownloadmanager.com without email verification.
Thank you and regards
Hello Wax,
No, the reply is not visible here. you can reply in private or publicly here. please check.
Thank you and regards
Hello Livingseed Europe,
if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello none,
Hope you are well. if possible, Can you please, give your temporary wp-admin login details in a private reply for adjusting the issue?
Thank you and regards
Hello Wax,
I have forwarded your issue to our developers. However, if you just press the update button again for the packages. I hope it will be re-attached for the files. I hope you have understood. Thanks for your appreciation.
Thank you and regards
Hello Anthony Escobedo,
Hope you are well. And sorry for the inconvenience. The Select from Server is working fine from my latest version. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Jon Christensen,
Hope you are well. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue in detail?
Thank you and regards
Hello Livingseed Europe,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Morgan Pennec,
Are you talking about this page?
https://arevco.fr/tableau-de-bord-clients
I think this page is using [wpdm_user_profile] shortcode. please check and let me know
Thank you and regards
Hello Jon Christensen,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? please share some screenshots too related to your issues. And if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Cyrill Reiser,
Hope you are well. And sorry for the inconvenience. We are checking the issue and soon you shall be updated.
Thank you and regards
You are welcome.
If you need help with anything else, don’t hesitate to open a new ticket.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day.
With Regards
Hello Brad Galusha,
please check now. if the issue has been resolved or not.
Thank you and regards