Forum Replies Created
Hello BFM Group Inc,
Sorry for the inconvenience. Can you please let me know which version you are using now? please let me know.
Thank you
Sorry for the delay, you can upload your screenshot here, https://imgbb.com/. please check.
Thank you and regards
Hello Robert Wolf,
Hope you are well. And sorry for the inconvenience. Have you installed/activated this plugin too,
The shortcode is related to this add-on. please check and let me know
Thank you and regards
Hello Schenker Technologies,
For the latest version, you should put the shortcode and parameter as the doc describes here,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
I hope you have understood. please check.
Thank you and regards
Glad to hear that it’s working.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!
Thank you again
Hello Martin Rothschink,
Sorry for the inconvenience. We have fixed the issue. please check now
Thank you and regards
For Setting up PayPal smart button, you can check this doc,
Setting up PayPal smart button for Premium Packages – Digital eCommerce plugin
And for the Post Not Protected issue, We are checking the issue and already forwarded the issue to our team developers.
Thank you and regards
Hello Genki Nakanowatari,
I have checked your issue. The feature you are claiming is working fine from my side. The issue has been raised maybe for your invalid credentials or Paypal Payment conflict with other plugins or your related active theme. Can you please check again? please let me know
Thank you and regards
Thanks for your understanding. please let me know if you have more queries.
Thank you and regards
Hello DEV-TOR,
Hope you are well.
For #1, you can use the [file_list_extended] template tag, for more template tags, you can visit here,
https://www.wpdownloadmanager.com/doc/templates/template-tags/
For #2, For button colors and background box, you may explore the settings and options from Downloads > Settings > User Interface > Colors && Download Button. please check.
And For #3, Are you facing the translation issue for this URL, https://try.wpdownloadmanager.com/download/pdf-viewer/, view button text? please let me know
Thank you and regards
Hello Secretary Lorenz & Partners,
Please check now, you should use from your Package Setting > Page Template: Single Column with Doc Preview page template
please check
Thank you and regards
Hello Francesco Aprile,
I think for the front end adding a new package, no popup module is appearing from my side. Can you please capture a screenshot using such a tool like this,
https://app.prntscr.com/en/index.html
please check and let me know
Thank you and regards
Hello Antonio Roldán Ruiz,
I have checked and inspected from the browser that, the attribute needed for opening the download link in a new tab is available, but clicking the download button sometimes it does not work. I think it may have a conflict between your plugins/theme. Am I able to enable/disable plugins or the theme for a certain moment for your site? please let me know
Thank you and regards
Hello Francesco Aprile,
Are you facing issues regarding these words for translating?
please let me know, if possible, if can you provide points elaborately on which issues you are facing, please provide screenshots too.
Hearing back from you.
Thank you and regards
Hello Antonio Roldán Ruiz,
I have checked your issue. For now, are you able to update your WPDM copy to the latest version, after that, I shall check it again for you. For updating the WPDM main plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel. For saving settings again for the license key option from Downloads > Settings > License, that will regenerate the access token. Thus the plugin will be updated. please check and let me know
Thank you and regards
Hello Secretary Lorenz & Partners,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue? please let me know
Thank you and regards
Hello Schenker Technologies,
For this page, the category parameter is not properly set, like the id, id parameter should be set properly, here you should put Category Slug or Slugs
https://download-dev.schenker-tech.de/
please check
And for the second issue, can you please elaborate on exactly where the issue is appearing? please let me know
Thank you and regards
Hello Antonio Roldán Ruiz,
I have checked that, open in new windows is working fine here, can you please elaborate on it?
https://development.transformadosdelsur.es/descargas/wpdm-test/
please check and let me know
Thank you nad regards
Hello Chris Clarke,
Please try to update your WPDM plugin to the latest version. please let me know then.
Thank you and regards
Hello Francesco Aprile,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Antonio Roldán Ruiz,
For updating the WPDM main plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel. For saving settings again for the license key option from Downloads > Settings > License, that will regenerate the access token. Thus the plugin will be updated.
And for updating WPDM other plugins, please download your plugin from here,
and update manually from the wp-admin dashboard Plugins > Add New option
For your issue #1, please share the related URL, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
please let me know
Thank you and regards
Hello,
Anyone facing the same issue please try to update your WPDM plugin to the latest version, and also you can try to deactivate and reactivate again the plugin Premium Packages – Sell Digital Products Securely from your side. please check and let me know then.
Thank you and regards
Hello Philip Khoury,
Hope you are well. The feature you searching for is available in the PRO version only, please check my attached,
I hope you have understood.
Thank you and regards
Hello Edrien Edri,
Hope you are well. The feature you searching for is available in the PRO version only, please check my attached,
I hope you have understood.
Thank you and regards
Hello Gail Francombe,
You can share your screenshot by uploading it here, https://imgbb.com/, however, if possible, can you please, give your temporary wp-admin login details too in a private reply for checking the issue? please let me know
Thank you and regards