Nayeem Riddhi

As PDF is a document and any user can download once and share to others, you can use PDF stamper plugin that will stamp and make authorize for you, please kindly check, https://www.wpdownloadmanager.com/download/wordpress-pdf-stamper-plugin/.

Thank you

Please kindly share the membership signup URL.

Thank you

Hello MAT Course,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.

Thank you and kind regards

Hello fabrizio,

Hope you are well. If i get properly your requirements are two,

1. After Purchase, your user will have one time access to download your document.
2. Do you want to watermark your PDF document for making ownership and labeled for your PDF?

Please kindly check and let me know.

Thank you and regards

Glad to hear this. For changes, our developer team may adjusted some code, so it is working like this. Please kindly check and let me know if you have any queries more that I can help you.

Thank you and regards

Please use this code snippet in your active theme functions.php file ,

/**
   * Add download link actions for editors in Download Manager packages
   */
  function add_download_actions_for_editors($actions, $post) {
      if ($post->post_type == 'wpdmpro' && current_user_can('editor') && !current_user_can('manage_options')) {
          if ($post->post_status == 'publish') {
              $actions['download_link'] = '<a title="' . __( "Generate Download URL", "download-manager" ) . '" href="#" class="gdl_action w3eden" 
  data-mdlu="' . WPDM()->package->getMasterDownloadURL( $post->ID ) . '" data-toggle="modal" data-target="#gdluModal" data-pid="' . $post->ID .
  '"><i class="far fa-arrow-alt-circle-down color-purple"></i></a>';
          }

      }

      return $actions;
  }
  add_filter('post_row_actions', 'add_download_actions_for_editors', 20, 2);

Thus I hope it will resolve your issue then. Please kindly check.

Thank you

If your issue remaining only with Cron job, you can follow this doc for setting Cron, https://www.wpdownloadmanager.com/mastering-cron-jobs-a-comprehensive-guide-to-creating-cron-jobs-with-cpanel-and-plesk-parallel/, if your hosting doesn’t included here, you may please consult with your hosting support for running cron job with your hosting. Please kindly check.

Thank you

Does the issue appearing in your administrator role too or it is appearing with only editor role? Please kindly let me know. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Can you please kindly reactivate your login credentials again? Please kindly check.

Thank you

Please confirm this icon feature is not visible to your editor role as I image attached,

https://i.ibb.co.com/zHXyCXgG/screenshot-252.png

Please kindly check and let me know.

Thank you and regards

Can you please share any public URL where you are talking service for your hosting? Please kindly check and let me know.

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Have you replied anything here with any information or asked for getting help? Please kindly check and let me know.

Thank you and regards

Glad to hear this. Please kindly check and let me know if you have any more queries.

Thank you and regards

Hello Nissim Menashe,

Hope you are well. For cancelling auto-renew please kindly check the doc here, https://www.wpdownloadmanager.com/doc/how-do-i-turn-off-auto-renew-for-my-wpdm-pro-subscription/. Please kindly check and let me know if you have any more queries.

Thank you and regards

I am seeing an issue , you have not download-manager-files folder in uploads folder. Also I can’t able to create download-manager-files folder in wp-content/uploads directory from Asset Manager. Can you please kindly create it from your FTP access? Please kindly check.

Thank you

The network response giving same message as Failed to move file in upload dir <strong>".UPLOAD_DIR."</strong>. Please check dir permission or contact server support.. Can you please kindly contact your hosting service provider support too for your issue. Please kindly check and let me know.

Thank you and regards

If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

There should be a success message response or error message response while uploading file. Please kindly check and share with me.

Thank you.

Can you please check Network response while uploading file? It will give the error or information that causing trouble in uploading file,

Steps to check browser network responses:
Open Developer Tools:
Right-click anywhere on the webpage and select "Inspect" or "Inspect Element."
Alternatively, use keyboard shortcuts: Ctrl + Shift + I (Windows/Linux) or Cmd + Option + I (Mac).
Navigate to the Network Tab:
Within the Developer Tools panel, click on the "Network" tab.
Initiate Network Activity:
If the Network tab is empty, refresh the page or perform an action that triggers network requests (e.g., clicking a button that makes an API call). The Network tab will then start logging all network activity.

Please kindly check.

Thank you

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Hello dshank,

Hope you are well. And sorry for the inconvenience. Please allow read and write permission for your uploading directory, thus i hope it will resolve your issue. please kindly check.

Thank you

Can you please kindly let me know on which page the issue is coming or appearing or is there any feature interrupting, troubling to use. Please kindly check and let me know.

Thank you and regards.

Hello Steve Siegel,

Hope you are well. And sorry for the inconvenience. Can you please share the error details? Please let me know also which version of WPDM you are using , also let us know if the version is Pro or free. please kindly check and let me know.

Thank you and regards

Sorry for the inconvenience. We generally give support here in forum, not through email. However, We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Please you can reply here with the private reply, thus we can help you.

Thank you and regards