Forum Replies Created
Glad to hear that it’s working.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!
Thank you and regards
Hello Joachim Bartel,
Hope you are well. For some add-ons PLUGIN not FOUND message will show because they are PRO plugins and they are not in the WordPress Plugin repository. And for certain site server settings, DOWNLOADS –> Settings –> Updates will not work, For updating the WPDM main plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
Alternatively, You can also download them from here.
And for updating WPDM add-ons, please download your plugin from here,
and update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will work fine. please check and let me know
Thank you and regards
Hello Abram Watson,
Hope you are well. Have you checked to enable/disable these options from Downloads > Settings > User Interface > Disable Style & Script as I image attached,
please check and let me know
Thank you and regards
Hello Eddy Wright,
Hope you are well. Have you restricted packages with certain users or roles with Download Limit option? please let me know. please share your related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Fernando Morillas,
Hope you are well. please check from Downloads > Settings > Basic > Access Settings > File Browser Root is on the correct path or not. you can also able to check from the reset base dir option too as I image attached,
please check this and let me know
Thank you and regards
Hello Frank,
Can you please open a separate ticket for your issue please for checking the issue in detail
Thank you and regards
Hello Sven Brun,
Hope you are well. please download the latest add-on version from here,
you shall get the latest version from here. please check.
Thank you and regards
Hello Werner Pretorius,
We are checking the issue and already forwarded the issue to our team developers. Thanks for your appreciation.
Thank you and regards
Hello Werner Pretorius,
The packages are coming properly for the related included categories. Do you want to exclude a certain category from the All Categories dropdown too, please let me know
https://doubleudesign.co.za/aeci2023/astra-dashboard/
Thank you and regards
Hello Werner Pretorius,
Please share the related URL. And your credentials are not working. Please check
Thank you and regards
Hello Werner Pretorius,
Hope you are well. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Ben H,
Hope you are well. The feature you are asking for is not available for the shortcode now. However, you can also take custom upgrade services from here for your requirements,
please check.
Thank you and regards
Hello Mathew Beach,
Hope you are well. The bulk import CSV file should work fine. Have you followed the doc from here,
and the structure of the sample CSV file from here,
https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv
please let me know. if possible, please share your uploaded CSV file here in a private reply for checking the issue.
Thank you and regards
Hello Frank,
If you trying to bulk import files/packages, this is also included in the PRO plugin, please, you can check the doc from here,
please check.
Thank you again and regards
Yes, it is included in the Multi-file Package option.
Thank you again and regards
Hello Frank,
If you are trying multiple files attaching for a certain file/package, this is limited to only the PRO version. For more details, you can also check the pricing doc here,
please check and let me know
Thank you and regards
Hello Frank,
Hope you are well. Can you please share the related URL for checking which option/feature you are talking about? please let me know
Thank you and regards
Hello Adi,
I have checked the issue from our site too. This is not happening from our end. please let us know further information so that, we can help you.
Thank you and regards
Hello Adi,
Hope you are well. And sorry for the inconvenience. Can you please let me know from which version you have updated to the latest version? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Nicole,
Yes, this is also called an archive page add-on.
Thank you again and regards
Hello NWRDC Website,
I have checked from my testing site. Multiple widgets are working properly there. Can you please let me know for which widget you are facing the issue? please let me know
Thank you and regards
Hello Franz Knittl,
Sorry for being late, because, we were on the weekend. However, glad to hear that, your problem has been resolved. if you need further any help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards
Hello Nicole,
please continue your discussion from your latest created topic.
Thank you and regards
Hello Nicole,
Hope you are well. For updating/installing WPDM add-ons, please download your plugin from here,
and update/install manually or as per the normal process from the wp-admin dashboard Plugins > Add New option. I hope, thus it will work fine. please check and let me know
Thank you and regards
Hello Franz Knittl,
Can you please elaborate more on your issues please? I have checked with this package, https://pfeiffermartin-cloudservice.com/?wpdmpro=max-1, that it has been restricted within the MaxMuster user. Doesn’t it work properly when logged in with his credentials? please elaborate on this, I hope I can help you with this.
Thank you again and regards