Forum Replies Created
I have back with information from our team that, your order was renewed on Mar 28, 2024.. Now, we have turned it off. Please kindly check.
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For #1, can you please let me know where the issue is appeaing, you can share the related URL.
For #2, We have not built in shortcode for share button, but you can create this with HTML and use this on your package editor or custom template.
For #3, It has been added with separate add-on now.
For #4, Are you trying to disable this with individual packages?
For #5, I have back with information from our team that, It’s normal for the cart to maintain the original price of a product if a user clicks the “add to cart” button before a price change, as it is designed to not update the price once added.
For #8, Please kindly share the related URL.
For #9, I have seen that, the search icon is already in header menu on your theme.
Please kindly check and let me know.
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I have again forwarded it to our related team authority. Please kindly check and let me know if you have any queries.
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Hello Ibrahim Ahmed,
Hope you are well.
For #1, Can you please elaborate more? please kindly share the related URL. If possible please give your temporary wp-admin login details in a private reply to check the issue?
For #2, If you are using Download PRO, you can customize the template and add share links or buttons
For #3, please kindly check this add-on for your requirement, https://www.wpdownloadmanager.com/download/wpdm-default-values/
For #4, Please kindly check this article, https://www.wpdownloadmanager.com/how-to-disable-comments-in-wordpress/
For #5, For this issue we are checking, I am going forward it to our related team authority.
For #6, Please from this directory wpdm-premium-packages\templates\checkout-cart\cart-form.php remove the Quantity column, also backup the file following this article, https://www.wpdownloadmanager.com/doc/template-files/
For #7, You can use the v2 version now, if it works properly from your site.
For #8, Can you please elaborate more? please kindly share the related URL.
For #9, You can check this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/.
Please kindly check and let me know.
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I have requested from our team that, Please kindly share some package URLs that are pulling guest users, so we can check if there’s any issue with the URLs, as we haven’t made any changes since it was fixed back in September. Please kindly check.
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Hello Bharat Raja,
Hope you are well. And sorry for the inconvenience. Have you sent an order note from your order details page or talked in live chat earlier? Please kindly check and let me know.
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I have forwarded your message to our authority. Please kindly check and let me know if you have any queries more.
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Hello Dang Su,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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We have refunded the order #WPDM6557CF5E7CE8D. Please kindly check and let me know if you have any more queries.
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For unique URL/link for each document, the locked packages single file download option will not be visible. And while downloading the package it will give a zip file for all files for the related packages. I hope yu have understood. Please kindly check.
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I have forwarded your information to our team authority. You shall be updated accordingly.
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I have back with information from our team that, please share the login credentials again for checking/adjusting the issue from your side. Please kindly check and let me know.
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Do you want form lock for individual files within the package? Please kindly check and let me know.
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Yes, I have back with information from our authority, affiliate program available now, But affiliate commission is applicable only for the initial purchase. I hope you have understood. Please kindly check.
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I have again forwarded it to our related team authority. Please kindly check and let me know if you have any queries.
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For locked packages single file download option will not be visible. And while downloading the package it will give a zip file for all files for the related packages. And for download URL you can generate URL for download as I image attached for the packages from Downloads > All Packages section ,
please kindly check and let me know
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
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Hello Márcio Bettencourt,
Hope you are well. Are you talking about this add-on or other services?
Please kindly check and let me know.
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You can also take customization services from us if emergency, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. And for unique URL for each document in the package, are you talking about multiple files in the same package different download URL? Please kindly check and let me know.
Thank you and kind regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
Ok, I have understood now. You want if any of package of your site has been filled out for form for the locked package, other packages will not require the form again to download the package. But the option is for built individual packages, I think it is a nice idea. You can also keep a feature request here for that, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly check and let me know.
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Can you please elaborate more specifically? when I am filling the form for the form locked enabled package, I enter and fill the form fields. If Show form once in a session option is enabled, then only first time form appears for filling and unlocking download URL in a session. Then every time the download button not the form again for the form locked package. Please kindly check and let me know.
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Show form once in a session is working properly here for this package, https://www.valtris.com/download/wpdm-test/, I have checked. Can you please kindly check again? Please check.
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