Forum Replies Created
We are checking the bootstrap 404 issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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I have back with information from our team that your order is already active, Please apply the same license key again for the usage. Please kindly check and let me know.
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I have again forwarded it to our related team authority. Please kindly check and let me know if you have any queries.
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Hello Christoph Schlager,
Hope you are well. Can you please let me know which filter or shortcode you are talking about ? Please elaborate on it, you can share the related URL too. Please kindly check and let me know.
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Hello Stacey Gibbs,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Hello Michael Midkiff,
Hope you are well. You shall get the options from Downloads > Settings > General as I image attached
Please kindly check and let me know.
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We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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We don’t provide the elaborate code solution here. But for the custom work you can knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
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Sorry for again. The image you have attached is not available again. And from your last reply I am not getting the issue properly. Please kindly check and let me know.
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Hello Paul,
Hope you are well. Thanks for writing to us. You can try get_post_meta( $post_id, '__wpdm_masterkey', true ) with this. Please kindly check and let me know if it works for you.
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Can you please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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The images you have attached are not exist now. Are you facing the issue with 2023, 2024 and 2025 categories and its attached packages? Please kindly check and let me know.
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For adding a new tab in the Package Settings metabox, you can try the below code in your theme functions.php file,
// Add custom tab
add_filter('wpdm_package_settings_tabs', 'add_custom_package_tab');
function add_custom_package_tab($tabs) {
$tabs['custom_tab'] = array(
'name' ► 'Custom Settings', // Tab label
'callback' ► 'custom_tab_callback' // Function to render tab content
);
return $tabs;
}
// Callback function to display tab content
function custom_tab_callback() {
global $post;
// Get saved values
$custom_field = get_post_meta($post->ID, '__wpdm_custom_field', true);
?>
<div class="w3eden">
<table class="table table-bordered">
<tr>
<td width="150px">Custom Field:</td>
<td>
<input type="text"
class="form-control input-sm"
name="file[custom_field]"
value="<?php echo esc_attr($custom_field); ?>" />
</td>
</tr>
<!-- Add more fields as needed -->
</table>
</div>
<?php
}
// Save custom field values
add_action('save_post', 'save_custom_tab_data');
function save_custom_tab_data($post_id) {
if (defined('DOING_AUTOSAVE') && DOING_AUTOSAVE) return;
// Save custom field
if (isset($_POST['file']['custom_field'])) {
update_post_meta($post_id, '__wpdm_custom_field',
sanitize_text_field($_POST['file']['custom_field'])
);
}
}Please kindly check and let me know if it works for you.
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Hello Scott,
Hope you are well. Thanks for writing to us. I have checked your page and found that the PDF viewer modal is loading properly as expected and I am also able to close the modal properly. Can you please kindly check again and let me know?
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We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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Hello Agence,
Hope you are well. And sorry for the inconvenience. Can you please elaborate on your issue is it Download Monitor plugin or Download Manager plugin? Please kindly check and let me know.
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When did you have sent? Have you checked your order if auto renew has been disabled for it? Please kindly check.
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I have checked again for read button of PDFs, https://www.lorenz-partners.com/newsletters-brochures/. It is not taking much time. Please kindly check.
Thank you
I have checked the read button of PDF, it is loading properly as expected from my side. Please kindly check and let me know.
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Hello Secretary Lorenz & Partners,
Hope you are well. And sorry for the inconvenience. Can you please let me know which section the issue is appearing for this page, https://www.lorenz-partners.com/newsletters-brochures/ ? Please kindly check and let me know.
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We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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Hello JUNIOR VENTURIN DANIEL,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Hello Johnny,
Hope you are well. Can you please kindly elaborate on your issue, What you are trying to do? Please share your requirements, thus I can may help you on the issue. Please kindly check.
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Hello Ninouche,
Hope you are well. And sorry for the inconvenience. Please kindly share your order id, thus I can forward it to our related authority. Please kindly check.
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