Forum Replies Created
I have updated download manager plugin to the latest, now it is working here properly, https://courts-stage.mystagingwebsite.com/forms/, please kindly check now.
Thank you
I have information from our team that, There is no way to make it live or reactivate a PayPal automatic renewal once it has been canceled. For now, please continue using this current license until it expires. After the license expires, you can simply purchase a new license and complete the payment again via PayPal. Please kindly check.
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For now, tags don’t have such options. But you can customize the tag’s downloads appearance creating archive.php in your active theme. You can also keep feature requests here too, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. please check and let me know
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One of your tags, when click redirecting me to this page: https://pre.guichet-cpts-occitanie.org/document-tag/rgpd/. From this page, https://pre.guichet-cpts-occitanie.org/ressources-documentaires/, do you want to modify the design of the tag page? Please kindly let me know.
Thank you
Hello Sitcom Software,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. If possible, please give your temporary wp-admin login details in a private reply to check the issue.
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Hello Trágora SCA,
Hope you are well. And sorry for the inconvenience. We are checking the issue. I have already forwarded it to our relevant team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Sorry for the inconvenience. I have information from our team authority that, update card button has an issue. We are working on fixing it. Please kindly let me know if you have any more queries.
Thank you.
Hello HappyHelper,
Hope you are well. And sorry for the inconvenience. Can you please kindly let me know which add-ons or plugins you are facing the issue? Please kindly let me know.
Thank you
I can able to access the plugins menu now. But there is no option I can find for deactivating or activating plugins. Please kindly check and let me know.
Thank you and regards.
I have information from our team that, please kindly knock here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/, with your requirements. Please kindly check.
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I have forwarded your requirement to our team. Please kindly let me know if you have any more queries.
Thank you and regards.
Hello Greg,
Hope you are well. Instead of being brought to a download screen or download page on the website, opening the PDF in the browser or downloading the file is possible. And can you please let me know elaborately configuring to include the file categories in the slug requirements? Please kindly let me know.
Thank you.
You can keep the feature request here: https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly let me know if you have any more queries.
Thank you and regards.
Files from a remote URL cannot be downloaded as a ZIP because they are not being served from your own server. Please kindly check; I hope you have understood the issue.
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With your access credentials, I can’t access the Plugins menu from the backend. Please kindly check.
Thank you.
Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello shihuang214,
Hope you are well. Can you please let me know where you want to add/implement/use this? Also the relation between the Download Manager plugin. Please kindly let me know.
Thank you and regards.
Hello shihuang214,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. If possible, please give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards.
The packages module of WPDM Elementor is working properly on our testing site. Can you please share the login URL of your staging site? Also, am I permitted to enable/disable your plugins for some time, and can I also switch the theme for testing if there are any conflicts? Please kindly let me know.
Thank you
Hello Sean Nicholson,
Hope you are well. To update your card information, please kindly follow the instructions provided on this page: https://www.wpdownloadmanager.com/doc/how-can-i-update-my-card-details/. Also, for any billing information related issue, you can chat on our live chat. Please kindly let me know if you have any more queries.
Thank you.
It has been fixed, https://www.mebders.tr/; please clear your browser cache. Then you may check the latest update.
Thank you.
I have checked that you are not using the Gutenberg editor; the HTML content is Gutenberg block-based, although I have adjusted the HTML. Please kindly check now:
Thank you.
Hello Lou Friedman,
Hope you are well. And sorry for the inconvenience. Please let me know which shortcode/widget you are talking about. Please share the related URLs. If possible, please give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards.
For the homepage, https://www.mebders.tr/, which sections do you think are messed up? Please kindly let me know.
Thank you.