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Nayeem Riddhi

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Nov 15, 2025 at 4:51 am in reply to: Customer support is extremely poor – need attention! #209618

Nayeem Riddhi
Moderator

Hello MAT Course,

Order #: WPDM6912252862632 has been refunded now
Order #: WPDM60A8838317FA4 is active and you can continue with the update

Please kindly check and let me know if you have any queries more.

Thank you

Nov 15, 2025 at 12:50 am in reply to: Customer support is extremely poor – need attention! #209617

Nayeem Riddhi
Moderator

Hello MAT Course,

Hope you are well. And really sorry for the inconvenience. I have again forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 14, 2025 at 11:35 am in reply to: attire block display issue #209607

Nayeem Riddhi
Moderator

I have already again forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 14, 2025 at 6:30 am in reply to: Uncaught TypeError: window.Vue.use is not a function #209605

Nayeem Riddhi
Moderator

Sorry for the inconvenience. I have forwarded your issue to our related team authority again. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 14, 2025 at 3:08 am in reply to: Mailchimp #209602

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 14, 2025 at 2:53 am in reply to: Link template manager not working properly #209601

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Nov 14, 2025 at 2:42 am in reply to: Link template manager not working properly #209599

Nayeem Riddhi
Moderator

If everything is working properly from your check, it is working. So, i don’t need to check further more. However, If any issue you have found please let me know, thus I can check. Also share the login URL for checking. Please kindly check.

Thank you

Nov 14, 2025 at 2:35 am in reply to: Link template manager not working properly #209597

Nayeem Riddhi
Moderator

Please kindly check if you are using the latest version of WPDM Pro. However, glad to hear that, your issues have been resolved. Please kindly let me know if any issue remained thus i can check that after login.

Thank you

Nov 14, 2025 at 2:01 am in reply to: Link template manager not working properly #209595

Nayeem Riddhi
Moderator

Hello Thomas Gerber,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.

Thank you and kind regards

Nov 13, 2025 at 12:38 am in reply to: Mailchimp #209588

Nayeem Riddhi
Moderator

Can you please try now. I have adjusted some settings. Please kinldy check.

Thank you

Nov 12, 2025 at 9:35 am in reply to: attire block display issue #209586

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 12, 2025 at 5:48 am in reply to: attire block display issue #209578

Nayeem Riddhi
Moderator

Am I able to check enabling/disabling plugins or switching theme for checking if there any conflicts remained? Please kindly check and let me know.

Thank you and regards

Nov 12, 2025 at 2:36 am in reply to: Mailchimp #209575

Nayeem Riddhi
Moderator

I can’t able to see how you have set for getting First Name and Last Name in your mailchimp account. Does the issue appearing from Email Lock too? If Email lock doing the same issue, there maybe issue in Mailchimp Configuration issue from your Mailchimp Account. Please kindly check.

Thank you and regards

Nov 12, 2025 at 2:13 am in reply to: Files all showing the same size #209574

Nayeem Riddhi
Moderator

Hello Terry Coates,

Hope you are well. Can you please just remove or make empty Package Settings > Package Size for the related packages and try to make an update again. it will re-calculate the total size again. please kindly check and let me know

Thank you and regards

Nov 12, 2025 at 2:08 am in reply to: Translation with Falang works partially #209573

Nayeem Riddhi
Moderator

Hello Daniel Jay,

Hope you are well. Our plugin is translate ready. You can follow these articles for making translation of your site,

Translate WordPress Plugin to Your Language [How To]

How To Change WordPress Site Language?

Please kindly check and let me know if it works for you.

Thank you and regards

Nov 12, 2025 at 2:03 am in reply to: attire block display issue #209572

Nayeem Riddhi
Moderator

Hello outkastm,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Nov 11, 2025 at 3:51 pm in reply to: Protect PDF from sharing #209562

Nayeem Riddhi
Moderator

Are you searching this add-on, https://www.wpdownloadmanager.com/download/download-limit/. Please kindly check and let me know if it helps you.

Thank you and regards

Nov 11, 2025 at 3:47 pm in reply to: Cancel auto-renew and subscription #209561

Nayeem Riddhi
Moderator

Hello Samuel Low,

Hope you are well. For cancelling auto-renew please kindly check the doc here, https://www.wpdownloadmanager.com/doc/how-do-i-turn-off-auto-renew-for-my-wpdm-pro-subscription/. Please kindly check and let me know if you have any more queries.

Thank you and regards

Nov 11, 2025 at 2:27 pm in reply to: “Premium Packages – Sell Digital Products Securely” plugin not saving settings #209556

Nayeem Riddhi
Moderator

Hello,

I have missed your topic. Has the problem been resolved on your side? Please kindly response. If possible, please kindly, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Nov 11, 2025 at 7:11 am in reply to: Password Lock stopped to work – “processing” instead of go to download page #209513

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 11, 2025 at 5:26 am in reply to: Password Lock stopped to work – “processing” instead of go to download page #209511

Nayeem Riddhi
Moderator

Ok, If I get you properly you are charging for same product twice. Please kindly elaborate on it, I shall try to forward it to our team authority. Please kindly check.

Thank you

Nov 11, 2025 at 5:03 am in reply to: Protect PDF from sharing #209510

Nayeem Riddhi
Moderator

As PDF is a document and any user can download once and share to others, you can use PDF stamper plugin that will stamp and make authorize for you, please kindly check, https://www.wpdownloadmanager.com/download/wordpress-pdf-stamper-plugin/.

Thank you

Nov 11, 2025 at 4:17 am in reply to: Mailchimp #209507

Nayeem Riddhi
Moderator

Please kindly share the membership signup URL.

Thank you

Nov 11, 2025 at 4:11 am in reply to: Password Lock stopped to work – “processing” instead of go to download page #209506

Nayeem Riddhi
Moderator

Hello MAT Course,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.

Thank you and kind regards

Nov 8, 2025 at 2:50 am in reply to: Protect PDF from sharing #209500

Nayeem Riddhi
Moderator

Hello fabrizio,

Hope you are well. If i get properly your requirements are two,

1. After Purchase, your user will have one time access to download your document.
2. Do you want to watermark your PDF document for making ownership and labeled for your PDF?

Please kindly check and let me know.

Thank you and regards

Viewing 25 posts - 1 through 25 (of 19,896 total)
1 2 3 … 794 795 796