Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 20,918 total)
Sep 11, 2026 at 3:10 am
#215719
Moderator
Nayeem Riddhi
Staff OP

It is very old topic, so I have forgot about the solution, can I able to deactivate other plugins for checking if there any conflicts remained, also can switch the active theme for checking? It can be 5-10 minutes for checking this process. Please kindly let me know.

Thank you

Sep 11, 2026 at 3:02 am
#215718
Moderator
Nayeem Riddhi
Staff OP

Hi Gordana,

Hope you are well and thank you for your question! Yes, it’s definitely possible to exclude specific categories from your main “All Packages” listing while displaying them separately on another page. We have three powerful shortcodes that can help you achieve this.

OPTION 1: [wpdm_packages] – RECOMMENDED FOR YOUR USE CASE

This is the most flexible shortcode for displaying packages with full filtering options, including category exclusion.

MAIN LISTING (Exclude Collections Categories):
[wpdm_packages xcats="123,456"]

COLLECTIONS PAGE (Show Only Collections):
[wpdm_packages categories="123,456"]

KEY PARAMETERS:

Category Filtering:
– xcats=”IDs” – Exclude specific categories (comma-separated IDs) – PERFECT for your main listing
– categories=”slugs” – Include only specific categories (comma-separated category slugs)
– include_children=”1″ – Include packages from child categories (default: 1)
– operator=”IN” – Category logic: IN (any category) or AND (all categories)
– cat_field=”slug” – Field type: slug, term_id, or name

Display Options:
– items_per_page=”10″ – Number of packages per page (default: 10)
– cols=”3″ – Desktop columns (default: 3)
– colspad=”2″ – Tablet columns (default: 2)
– colsphone=”1″ – Mobile columns (default: 1)
– paging=”1″ – Enable/disable pagination (default: 1)
– toolbar=”1″ – Show/hide toolbar (default: 1)
– async=”0″ – Load pagination via AJAX (default: 0)

Sorting:
– orderby=”date” – Sort by: date, title, modified, download_count, view_count, rand
– order=”DESC” – Sort direction: ASC or DESC

Additional Filtering:
– tags=”slug1,slug2″ – Filter by tags
– author=”5″ – Filter by author user ID
– login=”0″ – Require login to view (0 or 1)

EXAMPLE:
[wpdm_packages xcats="123,456" items_per_page="10" cols="3" orderby="date" order="DESC"]

DOCUMENTATION & DEMO:

[wpdm_packages] – Display Multiple Download Packages

OPTION 2: [wpdm_all_packages] – FOR TABULAR FORMAT

This shortcode displays packages in a professional data table format. NOTE: This shortcode does NOT support category exclusion – only inclusion.

COLLECTIONS PAGE (Show Only Collections):
[wpdm_all_packages categories="slug1,slug2"]

MAIN LISTING:
For excluding categories, use [wpdm_packages] instead (Option 1 above).

KEY PARAMETERS:

Filtering:
– categories=”slugs” – Include ONLY these categories (comma-separated category slugs)
NOTE: No exclude option available – use [wpdm_packages xcats] for exclusion
– category_filter=”true” – Show category dropdown filter
– tag_filter=”true” – Show tags dropdown filter

Display Options:
– items_per_page=”20″ – Rows per page (default: 20)
– thumb=”0″ – Show featured image instead of icon (0 or 1)
– jstable=”1″ – Enable DataTables.js functionality (0 or 1, default: 1)
– login=”0″ – Require login to view (0 or 1)

Column Configuration:
– cols=”title|download_count|publish_date” – Specific columns to display (separated by |)
– colheads=”Package|Downloads|Date” – Custom column headers (separated by |)

Sorting:
– order_by=”publish_date” – Sort by: title, publish_date, download_count, update_date
– order=”DESC” – Sort direction: ASC or DESC

EXAMPLE:
[wpdm_all_packages categories="collections" items_per_page="20" order_by="publish_date" order="DESC"]

DOCUMENTATION & DEMO:

[wpdm_all_packages] – Display Packages in a Searchable Table

OPTION 3: [wpdm_categories] – FOR DISPLAYING CATEGORY LISTINGS

Use this shortcode if you want to display the category listings themselves, not the packages within them.

MAIN CATEGORIES (Exclude Collections):
[wpdm_categories exclude="123,456"]

COLLECTIONS CATEGORIES (Show Only Collections):
[wpdm_categories include="123,456"]

KEY PARAMETERS:

Selection:
– exclude=”IDs” – Exclude specific categories (comma-separated category IDs)
– include=”IDs” – Include only specific categories (comma-separated category IDs)
– parent=”0″ – Show only top-level categories (0 = top-level only, all = all)
– hide_empty=”0″ – Hide empty categories (0 or 1)

Display:
– show_count=”1″ – Display package count next to category name (0 or 1)
– show_image=”1″ – Display category image/thumbnail (0 or 1)
– show_description=”1″ – Display category description (0 or 1)
– hierarchical=”1″ – Show category hierarchy/tree (0 or 1, default: 1)
– depth=”0″ – Max nesting depth (0 = all levels)

Layout:
– style=”grid” – Display style: list, grid, or card (default: list)
– cols=”3″ – Number of columns for grid layout (default: 1)
– orderby=”name” – Sort by: name, count, id, slug, term_order
– order=”ASC” – Sort direction: ASC or DESC

EXAMPLE:
[wpdm_categories exclude="123,456" style="grid" cols="3" show_count="1" show_image="1"]

DOCUMENTATION:

[wpdm_categories] Shortcode

RECOMMENDED SOLUTION FOR YOUR NEEDS

Since you want to exclude Collections from the main “All Packages” listing and display them separately, here’s the recommended approach:

Main Page (Homepage or All Packages listing):
[wpdm_packages xcats="123,456"]

Collections Page (Show only Collections):
[wpdm_packages categories="collections-slug"]

Alternative with more display options:
Main Page:
[wpdm_packages xcats="123,456" items_per_page="10" cols="3" orderby="date" order="DESC"]

Collections Page:
[wpdm_packages categories="collections-slug" items_per_page="10" cols="3"]

IMPORTANT NOTES:
– Replace “123,456” with your actual Collections category IDs
– Replace “collections-slug” with your actual Collections category slug
– You can find category IDs and slugs in your WordPress admin: Download Manager > Categories
– The xcats parameter is the key to excluding categories from your main listing

If you need help identifying your category IDs or have any other questions, please let me know! Please kindly check.

Thank you

Sep 10, 2026 at 3:01 am
#215708
Moderator
Nayeem Riddhi
Staff OP

It was working, have you adjusted anything or added any new plugin, change theme or theme code. Please kindly let me know.

Thank you

Sep 9, 2026 at 2:40 pm
#215705
Moderator
Nayeem Riddhi
Staff OP

If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Sep 9, 2026 at 12:30 am
#215702
Moderator
Nayeem Riddhi
Staff OP

You can upload the zip file into your site wp-content/plugins folder and there you can extract the zip file and then activate the plugin from backend wp-admin > plugins menu. Please kindly check.

Thank you

Sep 8, 2026 at 5:01 pm
#215700
Moderator
Nayeem Riddhi
Staff OP

You have to share what you are watching while activating the latest version of WPDM plugin. Deleting directly from cpanel file manager and again upload the latest version I hope you can run everything properly. Please kindly let me know.

Thank you

Sep 8, 2026 at 3:04 pm
#215698
Moderator
Nayeem Riddhi
Staff OP

Ok, if you have cpanel access, you can delete the plugin what is already exist, and install a fresh plugin by downloading from your account. Please kindly check.

Thank you

Sep 8, 2026 at 2:24 pm
#215696
Moderator
Nayeem Riddhi
Staff OP

Now what message is showing while manualy install. Please kindly let me know.

Thank you

Sep 8, 2026 at 1:53 pm
#215694
Moderator
Nayeem Riddhi
Staff OP

There is a file permission issue; it may be related to your hosting control panel, folder, or file read and write permissions. Please check from capnel if you have access otherwise contact your hosting service provider. Please kindly check.

Thank you

Sep 7, 2026 at 9:00 am
#215688
Moderator
Nayeem Riddhi
Staff OP

Awesome. Glad to hear that.

Thank you

Sep 7, 2026 at 8:46 am
#215686
Moderator
Nayeem Riddhi
Staff OP

Please let me know then if your issue gets resolved.

Thank you

Sep 5, 2026 at 5:36 am
#215684
Moderator
Nayeem Riddhi
Staff OP

When you are uploading zip file of WPDM plugin through plugins menu what error message you are getting? Please kindly let me know.

Thank you

Sep 5, 2026 at 5:31 am
#215683
Moderator
Nayeem Riddhi
Staff OP

I have checked your issue. The issue may be happening with your WP Engine settings. It also causes issue when changing the lock option for file/package until not clearing the cache from WP engine settings. Please kindly knock your server support for the issue. Please kindly check.

Thank you

Sep 4, 2026 at 2:53 pm
#215680
Moderator
Nayeem Riddhi
Staff OP

The feature is working properly on our testing site with the same version you are using. I have also checked different ways if any settings, cache issue from your site. I think it may have a conflict between your plugins or theme. Am I able to disable one by one other plugins for testing if there any conflicts. I can also switch theme to another for checking. Please kindly check.

Thank you and regards

Sep 4, 2026 at 2:42 pm
#215679
Moderator
Nayeem Riddhi
Staff OP

Please kindly share your license and order Id details in a private reply.

Thank you

Sep 4, 2026 at 9:18 am
#215675
Moderator
Nayeem Riddhi
Staff OP

Hello Joe Rider,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Sep 4, 2026 at 4:02 am
#215670
Moderator
Nayeem Riddhi
Staff OP

Hello Priscilla Chomko

Hope you are well. Please kindly check this article for your issue,

Getting “PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature” error when updating WPDM Pro. How do I fix this?

Please kindly check.

Thank you

Aug 29, 2026 at 3:54 am
#215627
Moderator
Nayeem Riddhi
Staff OP

Hello victor torres,

Hope you are well. And sorry for the inconvenience. Please kindly check this article for your issue, https://www.wpdownloadmanager.com/doc/getting-upload_max_filesize-directive-in-php-ini-error-when-uploading-download-manager-pro-what-should-i-do/

Please kindly check.

Thank you

Aug 27, 2026 at 7:17 am
#215625
Moderator
Nayeem Riddhi
Staff OP

The issue is not happening from our other users, we don’t getting any message. However, I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking.Please kindly check and let me know.

Thank you and kind regards

Aug 26, 2026 at 3:46 am
#215622
Moderator
Nayeem Riddhi
Staff OP

Hello earl romaguera,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Aug 24, 2026 at 10:24 pm
#215606
Moderator
Nayeem Riddhi
Staff OP

It is working properly from our testing site, https://pro.wpdm.online/package/pptx-file-preview/, can i enable/disable your plugins for testing also can switch theme? Please kindly let me know.

Thank you

Aug 24, 2026 at 9:23 pm
#215603
Moderator
Nayeem Riddhi
Staff OP

Are you talking about xls type file like sample.xls? Please kindly check and let me know.

Thank you and regards

Aug 24, 2026 at 7:30 pm
#215601
Moderator
Nayeem Riddhi
Staff OP
Aug 21, 2026 at 5:13 am
#215570
Moderator
Nayeem Riddhi
Staff OP

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance.

Thank you again and regards

Aug 20, 2026 at 6:26 am
#215551
Moderator
Nayeem Riddhi
Staff OP

I have updated information from our team that, Please apply the license again, It should work now for you. Please kindly check.

Thank you

Viewing 25 posts - 1 through 25 (of 20,918 total)