Forum Replies Created
Okay checking now.
Thank you
The shortcode, [wpdm_search_result cols=1 colspade=1 colsphone=1] has three parameters now. The mobile display issue can be solved via colsphone=1. Please kindly check again.
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Really sorry for forgetting the time. I should keep an alarm for the time. If no emergency, I can check the issue today. Please kindly check
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance.
Thank you again and regards
If you want one column in tablet view of this shortcode [wpdm_search_result cols=1], it can be adjusted. But in normal it has implemented as you are watching now. Please kindly check.
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I think we have fixed the device display issue for [wpdm_search_result cols=1], but for
[wpdm_archive_compact template="link-template-default" cols=2 colspad=1 colsphone=1 items_per_page="10" orderby="title" order="ASC" login=1] shortcode you have capability to organize view in mobile display by colsphone=1 parameter. Please kindly check.
Thank you
Ok, can you please let me know, which shortcode you are using the link template, also is it the default link template you are using and on mobile it is not showing properly responsive? Please kindly check.
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Still not showing any image, can you upload here, https://postimages.org/ and share the link? Please kindly check.
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The link of image you have shared not showing any image, you can also check. Please kindly check.
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You will be updated accordingly.
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Your email has been updated. Please kindly check now.
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Not tested yet. I shall try to test the issue UTC+2 in 16:00 local time.
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I have again forwarded your requirement to our team. Please kindly check and let me know if you have any more queries.
Thank you and kind regards.
Please kindly share your timezon too, thus I can compare from my local time. Please kindly check.
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Am I able to disable plugins for checking or switch themes for some time; it can be 10-15 minutes for checking. Please kindly let me know.
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Please kindly share the login URL too.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance.
Thank you again and regards
Please kindly check now, if it is okay or not, https://novamustrica.rs/tutorijali/, please kindly check.
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If you aren’t able to adjust, you can give your site temporary admin credentials in a private reply for adjusting the issue. Please let me know.
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I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue. Please kindly check and let me know.
Thank you and kind regards
If you are using this shortcode, [wpdm_all_packages] and want to increase the thumbnail image size, you can add the below code CSS to your site (Appearance → Customize → Additional CSS) section:
/* Override the inline style with !important */
table.wpdm-all-packages-table tbody td:first-child {
background-size: 70px !important;
padding-left: 68px !important;
}
You can increase/decrease the background size according to your requirements. Please kindly check.
Thank you
Hello Michael Jensen,
Hope you are well. I apologize for the inconvenience. The option is working properly on our testing site. Can you please let me know which version you are using now? Please let me know.
Thank you.
Can you please let me know if the issue is thumbnail of middle Tutorial section, which shortcode you are using there? Please kindly let me know.
Thank you
Hello Gordana Kovacevic,
Hope you are well. Thanks for writing to us. Can you please share which tutorial page you are talking about, Please kindly share the related URL. Please kindly check.
Thank you
