Home

Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 19,273 total)
1 2 3 … 769 770 771
Jul 2, 2025 at 11:35 am in reply to: Email Lock Request not showing in Subscriber list #207317

Nayeem Riddhi
Moderator

Yes, sorry for some delay reply. Please kindly check.

Thank you

Jul 2, 2025 at 5:05 am in reply to: Email Lock Request not showing in Subscriber list #207303

Nayeem Riddhi
Moderator

Can you back to default state of WPDM and check if the email functionality working or not. Please kindly check.

Thank you

Jul 2, 2025 at 3:15 am in reply to: Custom Fields for Membership sign-up #207299

Nayeem Riddhi
Moderator

The saving of custom fields is working properly from my testing site. I think it may have a conflict between your plugins or theme. Am i able to disable one by one other plugins for testing if there any conflicts. Also i can switch the theme to another for checking. Please kindly check and let me know.

Thank you and regards

Jul 2, 2025 at 2:52 am in reply to: Email Lock Request not showing in Subscriber list #207298

Nayeem Riddhi
Moderator

Can you please kindly let me know, have you modified related email sending file? If any user request for approval email lock package an admin email should send to the site admin. Also site administrator can see here, https://raynok.com/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-subscribers, for approval for downloading the package. Please kindly check and let me know.

Thank you and regards

Jul 1, 2025 at 3:01 pm in reply to: Manually modified import CSV file #207294

Nayeem Riddhi
Moderator

Hello Marco Simoncini,

For bulk import, you can follow this doc,

Bulk Import

and this CSV file, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv, you can edit and use it with your datas. Please kindly check and let me know.

Thank you and regards

Jul 1, 2025 at 2:54 pm in reply to: Custom Fields for Membership sign-up #207293

Nayeem Riddhi
Moderator

I have checked here, https://staging15.livingroomconversations.org/wp-admin/edit.php?post_type=wpdmpro&page=settings&tab=s2dcf, it is saving and working properly expected here. Please kindly check.

Thank you

Jul 1, 2025 at 2:13 pm in reply to: Email Lock Request not showing in Subscriber list #207290

Nayeem Riddhi
Moderator

I can’t able to login now. Please kindly check and let me know.

Thank you

Jul 1, 2025 at 11:45 am in reply to: Email Lock Request not showing in Subscriber list #207285

Nayeem Riddhi
Moderator

They are coming here, https://raynok.com/wp-admin/edit.php?post_type=wpdmpro&page=wpdm-subscribers, you can approve them here. Please kindly check.

Thank you and regards

Jul 1, 2025 at 9:24 am in reply to: how to add custom field to the single download #207282

Nayeem Riddhi
Moderator

I have back with information from our team that, The export issue is appearing because the export file count is less than 10, we will fix the issue in the next update. Please kindly check.

Thank you

Jul 1, 2025 at 7:06 am in reply to: Email Lock Request not showing in Subscriber list #207280

Nayeem Riddhi
Moderator

Hello Joseph Jeremy,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Jul 1, 2025 at 3:28 am in reply to: how to add custom field to the single download #207278

Nayeem Riddhi
Moderator

We are checking the issue. I have already forwarded your export issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Jul 1, 2025 at 3:19 am in reply to: Custom Fields for Membership sign-up #207277

Nayeem Riddhi
Moderator

Your staging15.livingroomconversations.org site is broken, Can you please kindly let me know avout it? Please kindly check.

Thank you

Jun 30, 2025 at 2:17 pm in reply to: New MIME type verification breaks my use case #207274

Nayeem Riddhi
Moderator

Ow, I see. The option is available on PRO version.

Thank you

Jun 30, 2025 at 2:14 pm in reply to: New MIME type verification breaks my use case #207272

Nayeem Riddhi
Moderator

Are you Using WPDM PRO or Free version? Please kindly let me know.

Thank you

Jun 30, 2025 at 1:55 pm in reply to: New MIME type verification breaks my use case #207270

Nayeem Riddhi
Moderator

Hello Kenneth Culver,

Hope you are well. Thanks for writing to us. You can disable Validate Content MimeType option for requirement. Please kindly elaborate more if I am not getting your issue. Please kindly check.

Thank you and regards

Jun 30, 2025 at 2:41 am in reply to: how to add custom field to the single download #207265

Nayeem Riddhi
Moderator

For the bulk import process, please kindly follow this doc, https://www.wpdownloadmanager.com/doc/bulk-import/ and use the sample.csv file. Pleae kindly check.

Thank you

Jun 29, 2025 at 3:33 pm in reply to: how to add custom field to the single download #207262

Nayeem Riddhi
Moderator

Sorry for the inconveneince. Am I able to check the conflict of your plugins or theme? Please kindly check and let me know.

Thank you and kind regards

Jun 29, 2025 at 12:34 am in reply to: Please cancel and refund asap #207258

Nayeem Riddhi
Moderator

You can message there with the details what issue you are facing with auto renew and order details. Please kindly check.

Thank you

Jun 29, 2025 at 12:32 am in reply to: how to add custom field to the single download #207257

Nayeem Riddhi
Moderator

It is not maybe PHP log error details, please check this article for finding the error details, https://www.hostinger.com/tutorials/how-to-check-your-website-error-log, please kindly check.

Thank you

Jun 28, 2025 at 10:23 am in reply to: how to add custom field to the single download #207253

Nayeem Riddhi
Moderator

Can you please share PHP log error info. for the message while pressing export button. Because you can see an error on browser console while pressing for export. Please kindly check.

Thank you and regards

Jun 28, 2025 at 8:12 am in reply to: Please cancel and refund asap #207251

Nayeem Riddhi
Moderator

I hope your renewal maybe cancelled soon. Please kindly let me know, if you have queries more.

Thank you and regards

Jun 28, 2025 at 7:49 am in reply to: Please cancel and refund asap #207249

Nayeem Riddhi
Moderator

Hello Steve,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

Jun 28, 2025 at 4:24 am in reply to: User Login ReDirection #207244

Nayeem Riddhi
Moderator

I think the issue is happeing because of your builder conflict beacause you have placed shortcode on your builder block. Please kindly check.

Thank you and regards

Jun 28, 2025 at 4:13 am in reply to: Custom Fields for Membership sign-up #207243

Nayeem Riddhi
Moderator

The quick forms data setting is saving properly from my testing site. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Jun 28, 2025 at 4:10 am in reply to: how to add custom field to the single download #207242

Nayeem Riddhi
Moderator

For search issue #1, The search showing posts or pages instead of package because you have placed this on homepage. WordPress overwriting the search result over wpdm search function. Please kindly check shortcode on individual page.

For export issue #2 There giving server error on brower console while pressing export button. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking.

Please kindly check.

Thank you and regards

Viewing 25 posts - 1 through 25 (of 19,273 total)
1 2 3 … 769 770 771