Forum Replies Created
With your access credentials, I can’t access the Plugins menu from the backend. Please kindly check.
Thank you.
Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello shihuang214,
Hope you are well. Can you please let me know where you want to add/implement/use this? Also the relation between the Download Manager plugin. Please kindly let me know.
Thank you and regards.
Hello shihuang214,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. If possible, please give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards.
The packages module of WPDM Elementor is working properly on our testing site. Can you please share the login URL of your staging site? Also, am I permitted to enable/disable your plugins for some time, and can I also switch the theme for testing if there are any conflicts? Please kindly let me know.
Thank you
Hello Sean Nicholson,
Hope you are well. To update your card information, please kindly follow the instructions provided on this page: https://www.wpdownloadmanager.com/doc/how-can-i-update-my-card-details/. Also, for any billing information related issue, you can chat on our live chat. Please kindly let me know if you have any more queries.
Thank you.
It has been fixed, https://www.mebders.tr/; please clear your browser cache. Then you may check the latest update.
Thank you.
I have checked that you are not using the Gutenberg editor; the HTML content is Gutenberg block-based, although I have adjusted the HTML. Please kindly check now:
Thank you.
Hello Lou Friedman,
Hope you are well. And sorry for the inconvenience. Please let me know which shortcode/widget you are talking about. Please share the related URLs. If possible, please give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards.
For the homepage, https://www.mebders.tr/, which sections do you think are messed up? Please kindly let me know.
Thank you.
For premium Files/Packages if you want to sell, you can check our this add-on, https://wordpress.org/plugins/wpdm-premium-packages/, it is free add-on. You can set cart page, purchases page, Also can keep guest order page, after successfully purchases, user will can download his/her files. You can also check detail information from here this documentation, https://www.wpdownloadmanager.com/docsfor/e-commerce/ for setting premium files/pacakges.
And for Raiffaissen Bank AD Serbia, is it your local payment gateway? Please kindly let me know.
Thank you
Please kindly check. Please kindly let me know if you have any more queries thus I may help you.
Thank you again.
You are welcome.
Thank you
I have found the issue, the User Interface settings coming after decativating Ultimate Member plugin. It is conflicting with the settings section load. Please kindly check.
Thank you
Okay checking now.
Thank you
The shortcode, [wpdm_search_result cols=1 colspade=1 colsphone=1] has three parameters now. The mobile display issue can be solved via colsphone=1. Please kindly check again.
Thank you
Really sorry for forgetting the time. I should keep an alarm for the time. If no emergency, I can check the issue today. Please kindly check
Thank you
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance.
Thank you again and regards
If you want one column in tablet view of this shortcode [wpdm_search_result cols=1], it can be adjusted. But in normal it has implemented as you are watching now. Please kindly check.
Thank you
I think we have fixed the device display issue for [wpdm_search_result cols=1], but for
[wpdm_archive_compact template="link-template-default" cols=2 colspad=1 colsphone=1 items_per_page="10" orderby="title" order="ASC" login=1] shortcode you have capability to organize view in mobile display by colsphone=1 parameter. Please kindly check.
Thank you
Ok, can you please let me know, which shortcode you are using the link template, also is it the default link template you are using and on mobile it is not showing properly responsive? Please kindly check.
Thank you
Still not showing any image, can you upload here, https://postimages.org/ and share the link? Please kindly check.
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It is coming with this message, please check my uploaded image here too,
Thank you
The link of image you have shared not showing any image, you can also check. Please kindly check.
Thank you
You will be updated accordingly.
Thank you again