Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello dshank,
Hope you are well. And sorry for the inconvenience. Please allow read and write permission for your uploading directory, thus i hope it will resolve your issue. please kindly check.
Thank you
Can you please kindly let me know on which page the issue is coming or appearing or is there any feature interrupting, troubling to use. Please kindly check and let me know.
Thank you and regards.
Hello Steve Siegel,
Hope you are well. And sorry for the inconvenience. Can you please share the error details? Please let me know also which version of WPDM you are using , also let us know if the version is Pro or free. please kindly check and let me know.
Thank you and regards
Sorry for the inconvenience. We generally give support here in forum, not through email. However, We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Please you can reply here with the private reply, thus we can help you.
Thank you and regards
Hello fiddla,
Hope you are well. And sorry for the inconvenience. Are you using the latest version plugins, add-ons? If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Please try and let me know.
Thank you
Hello Masanobu Soma,
Hope you are well. Yes, exported CSV will have post_status column. Please kindly check and let me know if you have any queries more.
Thank you
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
You can check the details here, https://www.wpdownloadmanager.com/doc/add-new-package/. Please kindly check.
Thank you
Which attachement you are trying to attach? File, image or others. There already file attach and download options available. Please kindly elaborate more.
Thank you
I have checked that, your order license is expired. you have to renew it. Please kindly check.
Thank you
You can attach featurted image, downloadable files. And for free add-on please kindly check here, https://www.wpdownloadmanager.com/downloads/free-add-ons/.
Thank you
Sorry, Can you please elaborate more? I shall try to help you on the issue. Please kindly check.
Thank you
Sorry for the confusion, if you are using WPDM PRO version, here we have all shortcodes, https://www.wpdownloadmanager.com/doc/short-codes/. We have also a plugin free with extended shortcode,
And the shortcode you are claiming is another Pro plugin shortcode, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on. Please kindly check and let me know if you have any queries more.
Thank you and regards
This feature is not available. You can keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or you can also order here custom upgrade service, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.
Thank you and regards
Please kindly elaborate on , are you talking about attached files or Downloads > All Files section that individual file you want the previous version prior to update. Please kindly check.
Thank you
Hello jason brown,
Hope you are well. Are you using WPDM free version and are you talking about attached files or Downloads > All Files? Please kindly check and let me know.
Thank you and regards
Hello Falk Herrmann,
Hope you are well. Are you using this add-on , https://www.wpdownloadmanager.com/download/wpdm-directory-add-on? Please kindly check and let me know.
Thank you and regards
The packages will automically published. However, the CSV file you have shared it is demo contents, are you facing issue with this CSV file? Please kindly let me know.
Thank you and regards
Which service you are using now? Please kindly let me know I shall try to help you.
Thank you and regards
Glad to hear this. For Cron Job you may follow this article, https://www.wpdownloadmanager.com/mastering-cron-jobs-a-comprehensive-guide-to-creating-cron-jobs-with-cpanel-and-plesk-parallel/. Please kindly check.
Thank you
For updating WPDM Directory Addon or Archive Page addon please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. Please kindly check.
Thank you and regards
The url I can’t able to access. You can share the file here, https://wetransfer.com. Please kindly check.
Thank you