Forum Replies Created
Yes, if you filter the table with any other option it will break intial state.
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It will be order_by. Please check now, https://downloadtest.kindergottesdienst.net/seven-eleven/
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I have information from our team that, please kindly use in shortcode parameter, order_by="publish_date", thus it may work for you properly for shortcode. Please kindly check.
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The all categories option also a beneficial feature for many users. If you want any custom solution you may knock here with your requirements, https://www.wpdownloadmanager.com/download/custom-upgrade-service/, also you can keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/
Please kindly check.
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Do you want to hide All categories option? Please kindly let me know.
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It will show two categories packages as you assigned in the shortcode parameter, that it will show intially two categories packages. Please use Category slugs not category name as documentation here, https://www.wpdownloadmanager.com/doc/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/
And choosing here All categories option from shortcode toolbar, it is maybe showing all packages of categories, as I checked, pagination is much growing, https://downloadtest.kindergottesdienst.net/seven-eleven/
Please kindly check.
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Yes, it will be a nice feature if dropdown keeps an option that will restore intial packages that comes. But you may keep a feature request here for that, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly check.
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As you choosing the options it will filter or show the packages as per your choosing, for again see the packages with two categories as you assinged in the shortcode you need to reload the page. I hope you have understood. Please kindly check.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
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As it is option for showing all categories packages it will do so. If you need this filter but not the All Categories option we need to check if it is possible. Please kindly check.
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You can keep in shortcode parameter, category_filter="false" thus no filter for category will come. Please kindly check.
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Hello,
Hope you are well. While trying to login showing,
Your signup is pending approval, we shall mail you as soon as your are approved!.
Please kindly approve and let me know.
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Please kindly continue with your own topic.
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Hello James Rozak,
Hope you are well. You can renew your order and use the latest version of plugin. please keep the old version in a backup folder thus if it is necessary you can use that. Please upgrade and let us know if you face any issue. Please kindly check.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance.
Thank you again and regards
Please kindly follow this doc, https://www.wpdownloadmanager.com/doc/where-is-my-license-key/, if the issue persists if possible, please, give your temporary wp-admin login details in a private reply to check the issue. If you are not able to do this, then please share the order id and license in a private reply thus we can check the issue further. Please kindly check.
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Hello Joseph Jeremy,
Hope you are well. For your issue please kindly check this article,
Please kindly check and let me know then if you have any queries more.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance.
Thank you again and regards
Hi Guilherme Souza,
Hope you are well. Thank you for your detailed inquiry about implementing a software download experience with WP Download Manager.
Answers to Your Specific Questions:
1. Software Selection & Lead Capture – Is this available?
Yes, absolutely. WPDM supports comprehensive lead capture and form customization:
– Downloads > Package > Lock Options > Email Lock
– Built-in email collection before download
– Optional name field capture
– Custom form fields support via hooks
– Form Lock Add-on (Pro)
– Enhanced multi-field forms for lead capture
– Support for Name, Email, Company, and custom fields
– Seamless integration with download access control
2. Inline Email OTP Verification – Is this available?
This feature requires custom development. While WPDM has a 2FA add-on that provides email OTP technology, it’s specifically designed for WordPress user login authentication
For your exact workflow requiring email OTP for download access, you would need:
– WPDM Custom Upgrade Service: https://www.wpdownloadmanager.com/download/custom-upgrade-service/
– Custom development to integrate email OTP with download lock system
– Inline verification interface on download pages
3. Seamless Download Access – Is this available?
Yes, this is fully available:
–Downloads > Package > Lock Options > Email Lock > Download Instantly Mode
– Provides immediate access after form submission
– No page reloads required
– Seamless user experience
4. No Link Expiration – Is this configurable?
Yes, link expiration is fully configurable:
– Downloads > Settings > Basic > Private Download Link Expiration Period
– Configurable in minutes, hours, or days
– Can be set to extended periods to meet your requirements
– No expiration is achievable through appropriate configuration
Implementation Recommendations:
Option 1: Use Available Features (Immediate Solution)
Setup Process:
1. Enable Email Lock in your package settings
2. Configure custom form fields for software version, architecture, company, etc.
3. Set “Download Instantly” mode for seamless access
4. Configure link expiration to maximum period
Available Features:
– ✅ Multi-field lead capture
– ✅ Software selection capabilities
– ✅ Download instantly after verification
– ✅ Configurable/extended link expiration
– ✅ Professional email delivery of download links
Add-ons:
Form Lock – Ask users to fill a form to get access to download
Option 2: Custom OTP Development (Advanced Solution)
For Your Exact Email OTP Workflow:
– Contact WPDM Custom Upgrade Service
– Specify requirements for email OTP verification system
– Request inline verification interface
– Integration with existing download lock system
Contact: https://www.wpdownloadmanager.com/download/custom-upgrade-service/
Please kindly check and let me know if you have any queries more.
Thank you and regards
Hello Christopher Roth,
Hope you are well. You can backup your old version of plugin. Then update the plugin on your site for the latest version. I hope no conflict will happen on your site. Please kindly check.
Thank you
Hi Christopher,
Thank you for your detailed inquiry about bandwidth and caching behavior in WP Download Manager Pro. I’ve analyzed the plugin’s code and settings to provide accurate answers to your questions.
1. Is the changing refresh parameter required for security or download tracking?
Yes, both. The dynamic refresh parameter is generated automatically on each page load and serves multiple purposes:
– Access Control: Prevents unauthorized hotlinking and ensures each download request goes through proper validation
– Download Tracking: Enables accurate download statistics by preventing browser/CDN caching from interfering with count tracking
– Security: Works in conjunction with access keys to manage permissions and prevent session abuse
2. Does WP Download Manager intentionally serve files as non-cacheable responses?
Yes, absolutely. The plugin intentionally prevents caching of download responses by setting cache-control headers. This is by design for several reasons:
– Access Control: Ensures that permission checks happen on every request
– Download Statistics: Prevents caching from interfering with accurate download counts
– Security: Prevents unauthorized users from accessing cached files
The plugin architecture fundamentally requires that downloads go through PHP processing, which conflicts with traditional CDN caching approaches.
3. Are downloads routed through PHP rather than served directly as static files?
Yes, all downloads are processed through PHP. Every file request goes through the plugin’s download handler which enables:
– Access control validation
– Download speed limiting
– Download limit enforcement
– File integrity checks
– Download history tracking
4. Is there a recommended configuration for CDN/edge caching while preserving download statistics?
This is challenging because the plugin’s architecture conflicts with traditional CDN caching. However, you can optimize performance using these settings:
Available Performance Settings:
Downloads > Settings > Basic > Cache created zip file from multi-file package
– Enable this to cache ZIP files created from multi-file packages, reducing server load for repeated downloads
Downloads > Settings > Basic > Download Speed
– Adjust this setting (in KB/s) to control bandwidth usage per download
– Lower values conserve bandwidth but increase download time
Downloads > Settings > Basic > Resumable Downloads
– Enable/disable support for pause/resume functionality
– Can affect bandwidth if users resume partially downloaded files
Downloads > Settings > Basic > Output Buffering
– Enable/disable output buffering optimization
– If you experience broken downloads, try toggling this option
CDN Approaches:
1. Hybrid Approach: Use CDN for page assets but keep downloads through your origin server
2. Statistics Separation: Consider implementing download statistics separately using analytics tools
3. Custom Development: For enterprise CDN integration, you’d need custom development with signed URLs
5. Are there known bandwidth or scalability considerations for large public document libraries?
Yes, several considerations:
– PHP Processing Overhead: Each download invokes PHP, consuming server resources even for static files
– Server Configuration: The plugin provides several bandwidth-related settings in Downloads > Settings > Basic
– Memory Usage: Large files are processed through PHP’s output buffering (configurable in settings)
– Download Limits: You can configure parallel download restrictions to manage server load
6. What is the recommended architecture for organizations serving thousands of PDF downloads per month?
Immediate Optimizations Using Plugin Settings:
Downloads > Settings > Basic > Parallel Download
– Control whether multiple simultaneous downloads from the same IP are allowed
– Helps manage server load during high traffic periods
Downloads > Settings > Basic > Cache created zip file from multi-file package
– Reduces repeated file processing for multi-file packages
– Significantly improves performance for package downloads
Downloads > Settings > Basic > Download Speed
– Configure appropriate speed limits to manage bandwidth consumption
– Balance between user experience and server resources
Downloads > Settings > Privacy > Auto clean cache dir & temporary storage everyday
– Keeps your cache directory optimized for performance
Long-term Solutions:
1. Server Optimization: Ensure your WordPress installation is properly optimized for high traffic
2. Caching Strategy: Use WordPress caching plugins for page content while keeping the plugin’s download handling intact
3. CDN for Assets: Implement CDN for CSS, JS, and images while keeping downloads through your origin
4. Load Balancing: Consider load balancing solutions for very high traffic
Downloads > Settings > Basic > Parallel Download
– Control whether multiple simultaneous downloads from the same IP are allowed
– Helps manage server load during high traffic periods
Downloads > Settings > Basic > Cache created zip file from multi-file package
– Reduces repeated file processing for multi-file packages
– Significantly improves performance for package downloads
Downloads > Settings > Basic > Download Speed
– Configure appropriate speed limits to manage bandwidth consumption
– Balance between user experience and server resources
Downloads > Settings > Privacy > Auto clean cache dir & temporary storage everyday
– Keeps your cache directory optimized for performance
The plugin prioritizes security, access control, and accurate statistics over raw performance and CDN compatibility. This architecture works well for moderate traffic but requires careful optimization for high-volume scenarios.
For your specific use case with large public PDF libraries, I’d recommend:
1. Start with the optimization settings mentioned above
2. Monitor your bandwidth and server performance
3. Consider the hybrid CDN approach for non-download assets
4. For enterprise-scale needs, contact our developers here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/ about custom solutions
Please kindly check and let me know if you have any queries more.
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Please kindly let me know if your issue has been fixed or not. Please kindly check.
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I have information from our team that, Please continue with excerpt parameter value putting like this,
<a href="https://support.efitechnology.eu/documentation/software/ect/" target="_blank">Documentation</a>
I hope it will fix your requirements. Please kindly check.
Thank you
You can use classic editor too from Downloads > Settings > Basic disabling option Enable Gutenberg editor for WordPress Download Manager option. However, glad to hear that you issue has been resolved.
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The options are available, please kindly check here as I image attached,
Please kindly check.
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