Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 19,620 total)
in reply to: Dropbox keeps disconnecting #208533

Nayeem Riddhi
Moderator

You may changing your login account or browser some conflict deleteing token access. Can you check it from different browser? Please kindly check and let me know.

Thank you and kind regards

in reply to: File Browser Root changed #208529

Nayeem Riddhi
Moderator

Hello Matthew Skill,

Hope you are well. You can do it in the PRO version as I image attached,

Screenshot-from-2025-09-17-16-10-09

Please kindly check.

Thank you

in reply to: WPDM – Archive Page: Delete during plugin update #208526

Nayeem Riddhi
Moderator

Hello Pascal Fischer,

Hope you are well. For updating your add-on or plugin please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will may not work properly for some server settings. please kindly check and let me know, if you have any queries.

Thank you and kind regards


Nayeem Riddhi
Moderator

I have checked that you have not set any dropzone page yet. Please kindly check.

Thank you

in reply to: Dropbox keeps disconnecting #208521

Nayeem Riddhi
Moderator

Hello CScience,

Hope you are well. Can you please elaborate where it has been disconnecting? Does it disconnecting from backend attach file interface of dropbox? Please kindly check and let me know.

Thank you and kind regards

in reply to: Does Download manager work WpBakery? #208518

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

in reply to: filter proposal in wpdm package code #208510

Nayeem Riddhi
Moderator

I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Excel & Doc Previews Not Displaying #208503

Nayeem Riddhi
Moderator

We have not any staging site. But on our test live site, we test the issues. Please kindly check.

Thank you and regards

in reply to: Mailchimp #208500

Nayeem Riddhi
Moderator

Can you please elaborate more? Please kindly check.

Thank you


Nayeem Riddhi
Moderator

Please reactivate the login credentials for checking the issue. Please kindly check.

Thank you and regards

in reply to: Not able to buy wpattire theme #208493

Nayeem Riddhi
Moderator

Hello Neera Kumar,

Hope you are well. Sorry for the inconvenience. Can you please share what issue you are facing while purchasing? Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

I have updated information from our team that , user have to notify the admin manually, the email will not generate automatically. Please kindly check the attach image,

Screenshot-from-2025-09-15-11-09-28

Here user have to use Save & Notify Admin option. The automatic email option isn’t included because users might upload files by mistake, and the admin shouldn’t receive an email for those. For final confirmation, users need to notify the admin manually by clicking on the Save & Notify Admin button. If you want the admin to be notified automatically when a file is uploaded, please kindly contact us via customization service here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.

Thank you and regards

in reply to: How to Cancel a subscription on the site #208484

Nayeem Riddhi
Moderator

For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

in reply to: Blank ‘black’ screen after updating package #208481

Nayeem Riddhi
Moderator

Hello Angela Chambliss,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.

Thank you and kind regards


Nayeem Riddhi
Moderator

Hello Jeroen van Craaikamp,

Hope you are well. For increasing upload limit, you can check our this article,

How to Increase the Maximum File Upload Size in WordPress Download Manager

Please kindly check.

Thank you

in reply to: Template for email for Notification plugin #208476

Nayeem Riddhi
Moderator

I have updated your information to our team.

Thank you

in reply to: Deaktivate Look option #208475

Nayeem Riddhi
Moderator

Please kindly elaborate more on issues. Please share the related URLs for checking the issue in details. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Deaktivate Look option #208472

Nayeem Riddhi
Moderator

You have to use [icon] template tag in your link/page template. For more tags, you can visit the doc here, https://www.wpdownloadmanager.com/doc/templates/template-tags/
Please kindly check.

Thank you

in reply to: Deaktivate Look option #208469

Nayeem Riddhi
Moderator

You can see two blue check icon in the image, please click here.

Thank you

in reply to: Deaktivate Look option #208467

Nayeem Riddhi
Moderator

Please go your package G4 - ICX-Implantatsysteme-Geführt (Rev. 10) and uncheck the lock option from Package Settings > Lock Options which lock you have checked. Please kindly check.

Thank you

in reply to: Tracking which password was used #208461

Nayeem Riddhi
Moderator

If you want urgently implement these features on your site, you can also order a customization request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check.

Thank you and kind regards

in reply to: Template for email for Notification plugin #208460

Nayeem Riddhi
Moderator

I have back with information from our team that, if possible, please, give your temporary wp-admin login details in a private reply to adjust the issue on your site. Please kindly check.

Thank you and regards

in reply to: Deaktivate Look option #208459

Nayeem Riddhi
Moderator

Hello Alexander Scholz,

Hope you are well. Please kindly share the issue related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Tracking which password was used #208453

Nayeem Riddhi
Moderator

Hello Katie Chambers,

Hope you are well. Your requested feature is a nice and good idea. I am going to forward it to our team authority. You can also keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. Please kindly check.

Thank you and regards

in reply to: Template for email for Notification plugin #208452

Nayeem Riddhi
Moderator

Thanks for your patience. I have again forwarded your concern. Please kindly check .

Thank you

Viewing 25 posts - 1 through 25 (of 19,620 total)