Can you please kindly provide a acreenshot? You can take screenshot, upload here, https://imgbb.com/ and share with us.
Thank you
Hello Masanobu Soma,
Hope you are well. Thanks for writing to us. Can you please let me know where you are getting the download package option from download history, it is generally not available in History and Stats section. Please kindly let me know.
Thank you and regards
Hello Mark Broomell,
Hope you are well. If you are using WPDM Pro version. Are you searching the option from Downloads > Settings > General > File Download > Open in new window option? Please kindly check and let me know.
Thank you and regards
Those link you have shared that those packages downloads are not working properly, I have tested from my side all of them are Terms and Conditions locked packages, all of them are working properly from my side. Please kindly check again and let me know.
Thank you and kind regards
Our team has been updated the code on your site, Please kindly check now.
Thank you and regards
You can backup the WPDM plugin now. But after again claiming by you that issue is not resolved , I have just did WP Admin > Attire Blocks > Frontend > Save Settings thus it is working as expected. Please kindly check.
Thank you
Hello Eduard,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
To load the same template for both the default view and when clicking categories, you need to modify these files:
Files that need modification:
1. /wpdm-archive-page/src/Templates/Flat/Flat.php (line 29)
– This is the main controller file that handles AJAX requests
– Change line 29 from loading aps-content-cat.php to load flat.php instead
2. /wpdm-archive-page/src/Templates/Flat/views/flat.php
– This is your already modified template file
– No changes needed here since you’ve already customized it
3. /wpdm-archive-page/src/Templates/Flat/views/aps-content-cat.php
– This file is currently loaded when clicking categories (but can be ignored if you modify Flat.php to use flat.php
instead)
Please kindly check and let me know if it is working for you properly or not.
Thank you and regards
#WPDM690B84B96B575 has been refunded. Please kindly check.
Thank you and regards
Glad to hear this. And never hesitate to open a new topic if you face any problem or issue related to WPDM.
Thank you and kind regards
I have again forwarded the issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Sims Advertising,
Hope you are well. Our WPDM plugin is translate ready. For changing site language you can check this article,
you may check this article too,
https://www.wpbeginner.com/beginners-guide/how-to-easily-create-a-multilingual-wordpress-site/
Please kindly check and let me know if you have any queries more.
Thank you and regards
Hello Cindy Moore,
Hope you are well. Please kindly check here the supported form plugins list, https://www.wpdownloadmanager.com/download/wpdm-form-lock/, also explore the features of form lock plugin. Please kindly check and let me know if you have any queries more.
Thank you and regards
Please kindly share your site login credentials in the private reply so that we can fix it on your end. Please kindly check.
Thank you
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello Patrick Höchst,
Hope you are well. Please kindly share the order id details for which you have been double charged. Please kindly check.
Thank you and regards
It is working properly on our testing site, https://wpdmpro.w3eden.com/download/individual-search-test/. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
Thank you and kind regards
Hello axel galan,
Hope you are well. And sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Please check now, it is working properly as expected, https://tmnascommunity.eu/wp65/download/vuetorrent/. Please kindly check.
Thank you
I have told earlier, the saving of custom fields is working properly from my testing site. I think it may have a conflict between your plugins or theme. Am i able to disable one by one other plugins for testing if there any conflicts. Also i can switch the theme to another for checking. Please kindly give your temporary wp-admin login details in a private reply for checking the issue. Please kindly check and let me know.
Thank you and regards
It is working properly from our testing site, https://wpdmpro.w3eden.com/wpdm-all-packages-shortcode/. For backend settings section it is working properly I have checked now. For shortcode display, can I check your plugins or active theme conflict by disabling/enabling them? Please kindly check.
Thank you
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Hello Austin Lindsay,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Sorry for your inconvenience. I have forwarded for your message for the issue to our developer.
Thank you