Forum Replies Created
Can you please share the error log details for checking if the issue is coming from WPDM plugins? Please kindly check and let me know.
Thank you and regards
While visiting the URL, it wants a password from me. Also, please share your related URLs so that I can check. Please kindly check.
Thank you
Hello David Meeke,
Hope you are well. Are you following this article for affliate,
Please kindly let me know.
Thank you and regards
Hello HappyHelper,
Hope you are well. You can use the recommended and fav parameters in the [wpdm_user_dashboard] shortcode as per your requirements. For more details, you can check this article:
Please kindly check.
Thank you and regards.
Please check from Downloads > Settings > Frontend Access if you are using the Clean login page option or not. Also, check if you are using the [wpdm_login_form] and [wpdm_reg_form] shortcodes on your page along with your slider options or shortcodes. Please kindly check.
Thank you
Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Hello Courtney Huber,
Hope you are well. Can you please let me know if your all packages are restricted for public access, you have assigened roles by Allow Access option from package settings. Please kindly let me know.
Thank you and regards
I have information from our team that, Our team member has fixed the issue from your site, A release with fix and update version is coming soon. You can copy the plugins to your live site, thus it may work there too.
Thank you
I think you want the page with slider also the login/registartion form of WPDM, please kindly let me know.
Thank you
Hello HappyHelper,
Hope you are well. The [wpdm_package] shortcode will work with link-template, it doesn’t load page template, you can also check the doc details here,
Please kindly check.
Thank you and regards
Can you please reply in English, I can’t able to see any slide here, https://www.staging6.isoleinviaggio.it/area-agenzie/, please kindly elaborate more.
Thank you and regards
Glad to hear this. I have adjusted core file of Download Manager plugin. This file,
/download-manager/src/__/Query.php, I have already forwarded this fix to our team. You can also backup the file for the next update. However, If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance.
Thank you again and regards
You should see your purchases from here this URL, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, if you have already purchased any add-ons or any plugins from WPDM. Please kindly check.
Thank you
I have checked that you are using wp default registration page, can you please kindly elaborate more, where the issue is appearing, what issues you are facing now. Please kindly check again.
Thank youy
Hello EFMD aisbl,
Hope you are well. Please have some patience after sending the order note. If you did not properly send the order note message, please follow this document:
Please check if you have any further queries.
Thank you and regards.
Please kindly check now, if it works for you, https://www.heskins.com/all-downloads/, please kindly check and confirm me about the issue
Thank you
If you are giving site credentials, please also let me know if I can use your WPML plugin in our localhost for testing. Please kindly check.
Thank you
Sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Sorry for the inconvenience. I have again forwarded the information about the issue to the relevant team. Thank you for your patience. Please kindly check and let me know if you have any more queries.
Thank you and kind regards.
Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team. Please kindly check and let me know if you have any further queries.
Thank you and kind regards.
Hello halibutblue,
Hope you are well. I think you are talking about Download Manager Pro version. The Pro version naming has been used as “Packages” and the free version uses “Files.” On the free version, there is no option for selecting a link template from package settings, but on Pro, there is an available option for selecting a link template. For the Pro version, you can download it from here: https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. Please kindly check.
Thank you.
Hello midihead7,
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
You have to give your credentials for login. Please kindly check.
Thank you
Can you please elaborate more? Are you searching for this account page, https://www.wpdownloadmanager.com/user-dashboard/,? Please kindly check.
Thank you
Hello Daniele Napoli,
Hope you are well. And sorry for the inconvenience. Please kindly follow this documentation:
Also, other related information may be helpful. Please check if it helps you.
Thank you and regards.