Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 19,857 total)

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards


Nayeem Riddhi
Moderator

Hello dshank,

Hope you are well. And sorry for the inconvenience. Please allow read and write permission for your uploading directory, thus i hope it will resolve your issue. please kindly check.

Thank you


Nayeem Riddhi
Moderator

Can you please kindly let me know on which page the issue is coming or appearing or is there any feature interrupting, troubling to use. Please kindly check and let me know.

Thank you and regards.


Nayeem Riddhi
Moderator

Hello Steve Siegel,

Hope you are well. And sorry for the inconvenience. Can you please share the error details? Please let me know also which version of WPDM you are using , also let us know if the version is Pro or free. please kindly check and let me know.

Thank you and regards

in reply to: Tinymce button issue with unresponsive tabs #209393

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We generally give support here in forum, not through email. However, We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: Tinymce button issue with unresponsive tabs #209387

Nayeem Riddhi
Moderator

Please you can reply here with the private reply, thus we can help you.

Thank you and regards

in reply to: Tinymce button issue with unresponsive tabs #209385

Nayeem Riddhi
Moderator

Hello fiddla,

Hope you are well. And sorry for the inconvenience. Are you using the latest version plugins, add-ons? If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

in reply to: CSV export #209383

Nayeem Riddhi
Moderator

Please try and let me know.

Thank you

in reply to: CSV export #209381

Nayeem Riddhi
Moderator

Hello Masanobu Soma,

Hope you are well. Yes, exported CSV will have post_status column. Please kindly check and let me know if you have any queries more.

Thank you

in reply to: All available Tags options not showing #209378

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

in reply to: File Versions #209377

Nayeem Riddhi
Moderator

You can check the details here, https://www.wpdownloadmanager.com/doc/add-new-package/. Please kindly check.

Thank you

in reply to: File Versions #209374

Nayeem Riddhi
Moderator

Which attachement you are trying to attach? File, image or others. There already file attach and download options available. Please kindly elaborate more.

Thank you

in reply to: All available Tags options not showing #209373

Nayeem Riddhi
Moderator

I have checked that, your order license is expired. you have to renew it. Please kindly check.

Thank you

in reply to: File Versions #209371

Nayeem Riddhi
Moderator

You can attach featurted image, downloadable files. And for free add-on please kindly check here, https://www.wpdownloadmanager.com/downloads/free-add-ons/.

Thank you

in reply to: File Versions #209368

Nayeem Riddhi
Moderator

Sorry, Can you please elaborate more? I shall try to help you on the issue. Please kindly check.

Thank you

in reply to: wpdm_categories not working #209362

Nayeem Riddhi
Moderator

Sorry for the confusion, if you are using WPDM PRO version, here we have all shortcodes, https://www.wpdownloadmanager.com/doc/short-codes/. We have also a plugin free with extended shortcode,

WPDM Extended Short-codes


And the shortcode you are claiming is another Pro plugin shortcode, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on. Please kindly check and let me know if you have any queries more.

Thank you and regards

in reply to: File Versions #209361

Nayeem Riddhi
Moderator

This feature is not available. You can keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/ or you can also order here custom upgrade service, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.

Thank you and regards

in reply to: File Versions #209357

Nayeem Riddhi
Moderator

Please kindly elaborate on , are you talking about attached files or Downloads > All Files section that individual file you want the previous version prior to update. Please kindly check.

Thank you

in reply to: File Versions #209354

Nayeem Riddhi
Moderator

Hello jason brown,

Hope you are well. Are you using WPDM free version and are you talking about attached files or Downloads > All Files? Please kindly check and let me know.

Thank you and regards

in reply to: wpdm_categories not working #209353

Nayeem Riddhi
Moderator

Hello Falk Herrmann,

Hope you are well. Are you using this add-on , https://www.wpdownloadmanager.com/download/wpdm-directory-add-on? Please kindly check and let me know.

Thank you and regards

in reply to: CSV Import Issue – Missing Thumbnails in Admin List #209350

Nayeem Riddhi
Moderator

The packages will automically published. However, the CSV file you have shared it is demo contents, are you facing issue with this CSV file? Please kindly let me know.

Thank you and regards

in reply to: Amazon S3 Not showing #209347

Nayeem Riddhi
Moderator

Which service you are using now? Please kindly let me know I shall try to help you.

Thank you and regards

in reply to: Amazon S3 Not showing #209345

Nayeem Riddhi
Moderator

Glad to hear this. For Cron Job you may follow this article, https://www.wpdownloadmanager.com/mastering-cron-jobs-a-comprehensive-guide-to-creating-cron-jobs-with-cpanel-and-plesk-parallel/. Please kindly check.

Thank you

in reply to: All available Tags options not showing #209344

Nayeem Riddhi
Moderator

For updating WPDM Directory Addon or Archive Page addon please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. Please kindly check.

Thank you and regards

in reply to: CSV Import Issue – Missing Thumbnails in Admin List #209341

Nayeem Riddhi
Moderator

The url I can’t able to access. You can share the file here, https://wetransfer.com. Please kindly check.

Thank you

Viewing 25 posts - 1 through 25 (of 19,857 total)