Nayeem Riddhi

Nayeem Riddhi

@nayeem_riddhi Moderator Joined Dec 8, 2019
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7 yrs Member for

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 21,010 total)
Nov 13, 2026 at 4:19 am
#216146
Moderator
Nayeem Riddhi
Staff OP

The issue has been fixed for the latest versions of both the free and Pro editions. Please check now.

Thank you

Nov 13, 2026 at 4:17 am
#216145
Moderator
Nayeem Riddhi
Staff OP

I have again forwarded your issue to our relevant team member. Thanks for your patience.

Thank you

Nov 13, 2026 at 4:03 am
#216142
Moderator
Nayeem Riddhi
Staff OP

Does the issue still remained? Please kindly let me know.

Thank you

Nov 12, 2026 at 10:28 am
#216139
Moderator
Nayeem Riddhi
Staff OP

Can you please let me know for which plugin you have updated version to 6.2.5? Please kindly let me know.

Thank you

Nov 12, 2026 at 6:40 am
#216137
Moderator
Nayeem Riddhi
Staff OP

Glad to hear that. Please kindly let me know if you have any queries more.

Thank you and regards

Nov 12, 2026 at 2:18 am
#216133
Moderator
Nayeem Riddhi
Staff OP

Okay only share the message here thus we can translate it. Please kindly check.

Thank you

Nov 12, 2026 at 2:17 am
#216132
Moderator
Nayeem Riddhi
Staff OP

Can you please again share the access in the private reply with related URLs for checking the issue? Please kindly check.

Thank you

Nov 11, 2026 at 3:09 pm
#216124
Moderator
Nayeem Riddhi
Staff OP

Can you please share the details of issue in English thus we can also check from the latest version. Please kindly check.

Thank you

Nov 11, 2026 at 12:56 pm
#216122
Moderator
Nayeem Riddhi
Staff OP

The link you have shared it is saying, it has been fixed in 7.6.4. Wordfence showing the pro vulnerability message in the free versions Which is already patched. Please kindly check now.

Thank you

Nov 11, 2026 at 12:49 pm
#216121
Moderator
Nayeem Riddhi
Staff OP

I have updated the information to our team. Please kindly let me know if you have any more queries. Thank you and regards.

Nov 11, 2026 at 3:41 am
#216118
Moderator
Nayeem Riddhi
Staff OP

Hello Matt Burr,

Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Nov 10, 2026 at 4:53 am
#216116
Moderator
Nayeem Riddhi
Staff OP

According to Wordfence there is no active vulnerability in download manager right now, https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/download-manager. Please kindly check here.

Thank you

Nov 10, 2026 at 4:00 am
#216115
Moderator
Nayeem Riddhi
Staff OP

Please update your plugins to the latest version by manually for now. I hope it will not break anything, and next time you can update the plugin easily with your active license. Please kindly check.

Thank you

Nov 9, 2026 at 1:16 pm
#216112
Moderator
Nayeem Riddhi
Staff OP

I have information from our team that, all the vulnerabilities have been patched. According to Wordfence there is no active vulnerability in download manager https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/download-manager. Please kindly check.

Thank you

Nov 9, 2026 at 12:05 pm
#216111
Moderator
Nayeem Riddhi
Staff OP

Sorry for the inconveneince. We are checking the issue. I have already forwarded the mail issue to our related team authority regarding it. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 9, 2026 at 9:20 am
#216108
Moderator
Nayeem Riddhi
Staff OP

Hello Hans Mueller, Is your issue the same as Max Belloni’s? Please check and let me know.

Thank you and regards.

Nov 9, 2026 at 8:58 am
#216105
Moderator
Nayeem Riddhi
Staff OP

Please kindly share the english message of the report, thus I can forward.

Thank you aagain.

Nov 9, 2026 at 8:19 am
#216104
Moderator
Nayeem Riddhi
Staff OP

The language is not english for understanding or sharing. Please kindly check.

Thank you

Nov 9, 2026 at 8:18 am
#216102
Moderator
Nayeem Riddhi
Staff OP

Can you share the report or the texts? The image link is broken.

Thank you

Nov 9, 2026 at 8:14 am
#216100
Moderator
Nayeem Riddhi
Staff OP

Hello Hans Mueller,

Hope you are well. Can you please kindly share the issue related link or details of the issue thus I can forward it to our team? Please kindly check.

Thank you

Nov 7, 2026 at 2:40 am
#216095
Moderator
Nayeem Riddhi
Staff OP

For issue 1, can you please tell me from which menu it is happening, is it from WP Admin > Plugins menu? Please kindly let me know.

And for Premium Packages – Sell Digital Products Securely add-on, you are using a very old version. The latest version is 7.3.3. Please kindly check and let me know.

Thank you and regards

Nov 6, 2026 at 10:49 am
#216093
Moderator
Nayeem Riddhi
Staff OP

Hello Akira Matsuura,

Hope you are well. Sorry for the inconveneince. We are checking the issue. I have already forwarded the mail issue to our related team authority regarding it. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Nov 6, 2026 at 10:22 am
#216091
Moderator
Nayeem Riddhi
Staff OP

Hello Paul Phillips,

Hope you are well. And sorry for the inconvenience. Please kindly check this article for your issue,

Getting “PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature” error when updating WPDM Pro. How do I fix this?

Please kindly check.

Thank you

Nov 6, 2026 at 12:03 am
#216088
Moderator
Nayeem Riddhi
Staff OP

Hello Laura Miner,

Hope you are well. And sorry for the inconvenience. Can you please let me know from which menu you are trying this and also what errors are coming? Please kindly check and let me know.

Thank you and regards

Nov 5, 2026 at 12:31 pm
#216085
Moderator
Nayeem Riddhi
Staff OP

Can you please kindly share the related URLs for checking the issue from your site. And also if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Viewing 25 posts - 1 through 25 (of 21,010 total)