Humayon

Hi,
Can you give me your admin and the non-admin user access with the site URL so that I can check and give you a better solution about it?
However, on the previous code have you assigned any role in the user-role like subscriber or editor etc?
Thank You

Hello,
Try the below code. It should work now.

if ( !defined( 'WPDM_ADMIN_CAP' ) ) {
    define( 'WPDM_ADMIN_CAP', 'edit_posts' );
}

if ( !defined( 'WPDM_MENU_ACCESS_CAP' ) ) {
    define( 'WPDM_MENU_ACCESS_CAP', 'edit_posts' );
}

Thank You

Hello @bnlv,
Glad to hear that it’s working.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
With Regards

Hi @phillp01,
Please add the below code in wp-config.phpfile.

if ( !defined( 'WPDM_MENU_ACCESS_CAP' ) ) {
    define('WPDM_MENU_ACCESS_CAP', 'user-role');
}

Hopefully, your problem will be solved.
Thank You

Hello @nicgilbey,
Hope you are well. And sorry for the inconvenience.
In our test environment, the above-mentioned shortcode is working fine.
Make sure that you are using the latest version 6.0.7 of the WPDM Pro plugin.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank You

Hello @welswebmaster,
We have found the issue and fixed it. Please check now Archive FLAT should work with SLUG.
Thank You

Hello @lisaac,
Glad to hear that you have updated and it’s working.
However, please let us know on which page you want to change the button pop up colour?
Also, about the order related issue, I have forwarded your order ID’s to our accounts team and they have emailed you about that.
Please check your email ASAP.
With Regards

Hi @bnlv,
Yes, when you will download any file on the next day or so on then the date picker will work.
Hope you understand.
With Regards

Hello @francomasucci,
Hope you are well.
You can use the [download_count] template tag in your related template file which should solve your issue.
More details can be found in the below docs.
https://www.wpdownloadmanager.com/doc/templates/template-tags/
With Regards

Hello @inetwork,
Sorry for the inconvenience.
Are you using the latest version of the WPDM Pro plugin which is right now 6.0.7? It seems the shortcode is not rendering. Seems the plugin is not active.
If still the problem exists then please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank You

Hello @mlaccount,
Hope you are well.
Please, provide us with your temporary wp-admin login details and site URL as well as the custom template name in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us where the issue exists.
Thank You

Hi @sanka33,
It will be resolved in the upcoming Gutenberg add-on update.
However, for now instead of the block please use shortcode like this:
[wpdm_packages categories="cat-id-1,cat-id-2" cat_field='term_id']
Where cat-id-1 and cat-id-2 should be replaced by category ID ( not slug ). Other shortcode parameters like the template, cols can be used as per your need.
Thank You

Hello @bnlv,
Sorry for the inconvenience.
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
Thank You

Hello,
Yes, using the same hook you should be able to add a new item at any position of the related array, not just at the end. And, if you want to rearrange the whole menu items then you have to modify the $menu_items array as well which is located here.
Thank You

Hello @cm2media,
Sorry for my misunderstanding, actually what we are looking for that by clicking on which link will take us to https://www.ifiar.org/page/3/?wpdmdl?
Also, we have check all of your given site map XML files and didn’t found https://www.ifiar.org/page/3/?wpdmdl this type of link.
Can you please let us know on which XML file we will be able to find the ?wpdmdl related URL?
Thank You for your cooperation.
Best Regards

Hello @misa329,
Please provide us with your temporary wp-admin login details in a private reply for checking the issue.
Also, please try after disabling your caching plugin.
Thank You

Hello @cm2media,
Since you are not providing access, so can you please let us what is the parent URL of the above-mentioned page is redirecting to such page URL or you can give us a screenshot or screencast using this tool. Most probably the current theme’s next/prev links ( archive template ) got some kind of bug.
However, you may also switch the theme to another for checking, please let me know then.
Thank You

Hi @welswebmaster,
Based on the documentation
— category: use any category slug here if you want to create an archive page for that specific category or don't use the parameter.
So, the slug is required only not the ID.
Hope you understand.
Thank You

Hello @dngretsch,
Sorry for the inconvenience.
In our test environment .txt files are getting uploaded properly without any error.
Can you please elaborate a bit more with some screenshots or it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible, please, provide us with your temporary wp-admin login details in a private reply for checking the issue.
Also, share the related page/file/package URL with us?
It helps me to quickly figure out the issue and squash it immediately.
In the mean time, have you tried this setting?
We have a nice doc on adding custom MIME type as well.
With Regards

Hello,
Glad to hear that the issue has been resolved.
However, If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
With Regards

Hello,
Also, the search box result is showing posts probably due to any other active third-party plugin which is modifying the original query using filter hook. In that case, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
However, please use category slug instead of category ID in the category param based on this doc.
Thank You

Hi @welswebmaster,
1. We found the issue and forwarded it to our development team. Hopefully, it will be fixed in the next update.
2. Our dev team is checking your issues. We will let you know about it ASAP.
Best Regards

Hi,
Please use the below code instead.

add_filter('wpdm_frontend','wpdm_author_dashboard_menus',10,1);
// $menu_items is an array containing current menu items
function wpdm_author_dashboard_menus($menu_items){
$menu_items['teams'] = array('label'► __('Teams','teams'), 'shortcode' ► '[team]');
return $menu_items;
}

Hope your problem will be solved.
Thank You

Hello @colsheski,
Based on your screencast test case I have tried every possible way but luckily I found everything is working fine so far.
Please check my test result here.
You can check this for Chrome and this for firefox, in case if that solved the issue.
with Regards

Hi @chanieuniversalnyc-com,
The server config seems ok. However, have you enable/disabled other plugins for checking, you may also switch the theme to another for checking.
Also, the issue was reported only by you and it’s working fine on our server.
Thank You