Humayon

Hi,
Can you give me your admin and the non-admin user access with the site URL so that I can check and give you a better solution about it?
However, on the previous code have you assigned any role in the user-role like subscriber or editor etc?
Thank You

Hello @bnlv,
Glad to hear that it’s working.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
With Regards

Hello @nicgilbey,
Hope you are well. And sorry for the inconvenience.
In our test environment, the above-mentioned shortcode is working fine.
Make sure that you are using the latest version 6.0.7 of the WPDM Pro plugin.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank You

Hello @lisaac,
Glad to hear that you have updated and it’s working.
However, please let us know on which page you want to change the button pop up colour?
Also, about the order related issue, I have forwarded your order ID’s to our accounts team and they have emailed you about that.
Please check your email ASAP.
With Regards

Hello @francomasucci,
Hope you are well.
You can use the [download_count] template tag in your related template file which should solve your issue.
More details can be found in the below docs.

Template Tags

With Regards

Hello @mlaccount,
Hope you are well.
Please, provide us with your temporary wp-admin login details and site URL as well as the custom template name in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us where the issue exists.
Thank You

Hello @bnlv,
Sorry for the inconvenience.
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
Thank You

Hello @cm2media,
Sorry for my misunderstanding, actually what we are looking for that by clicking on which link will take us to https://www.ifiar.org/page/3/?wpdmdl?
Also, we have check all of your given site map XML files and didn’t found https://www.ifiar.org/page/3/?wpdmdl this type of link.
Can you please let us know on which XML file we will be able to find the ?wpdmdl related URL?
Thank You for your cooperation.
Best Regards

Hello @cm2media,
Since you are not providing access, so can you please let us what is the parent URL of the above-mentioned page is redirecting to such page URL or you can give us a screenshot or screencast using this tool. Most probably the current theme’s next/prev links ( archive template ) got some kind of bug.
However, you may also switch the theme to another for checking, please let me know then.
Thank You

Hello @dngretsch,
Sorry for the inconvenience.
In our test environment .txt files are getting uploaded properly without any error.
Can you please elaborate a bit more with some screenshots or it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible, please, provide us with your temporary wp-admin login details in a private reply for checking the issue.
Also, share the related page/file/package URL with us?
It helps me to quickly figure out the issue and squash it immediately.
In the mean time, have you tried this setting?
We have a nice doc on adding custom MIME type as well.
With Regards

Hello,
Also, the search box result is showing posts probably due to any other active third-party plugin which is modifying the original query using filter hook. In that case, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
However, please use category slug instead of category ID in the category param based on this doc.
Thank You

Hi,
Please use the below code instead.

add_filter('wpdm_frontend','wpdm_author_dashboard_menus',10,1);
// $menu_items is an array containing current menu items
function wpdm_author_dashboard_menus($menu_items){
$menu_items['teams'] = array('label'► __('Teams','teams'), 'shortcode' ► '[team]');
return $menu_items;
}

Hope your problem will be solved.
Thank You

Hi @chanieuniversalnyc-com,
The server config seems ok. However, have you enable/disabled other plugins for checking, you may also switch the theme to another for checking.
Also, the issue was reported only by you and it’s working fine on our server.
Thank You