Cheryl Spangenberg

The current, custome theme I am using right now does not give the error. I switched to 2022 theme to test, as per your instructions above, and when I get to page 3 on the pagination for the category ID shortcode, the front end switches from my blog to a whole screen WordPress error that “the website has encountered a fatal error” on the front end.

If I change the shortcode to only display a maximum of 9 items, all pages funtion. I have over 19 pages so it would be nice to be able to increase this number.

Hi Nayeem, I have disabled all plugins and the problem still exists. I switched themes and received the error “this website has encountered a critical error” message for pages 3-5 of the category shortcode section.

I have narrowed it down to the [download_link] shortcode. If I update that shortcode in my template to [download_link_extended] the form works and downloads correctly, however, I do not want that extended information always showing. I also don’t know how to troubleshoot the [download_link] shortcode.

I tested other templates (yours not custom) and all the ones with [download_link] cause the problem for me.

It doesn’t work on Edge or Safari either!!! My inbox is full of angry readers and I have no idea how to help them. Can someone else please look at this? I am updated to 6.0.7. I am so frustrated.

Hi Humayon,
I saw your screencast however it still is not working for me. I have cleared my browser’s cache as well as my site’s cache. I have even disabled my cache plugin and still no luck. I have tried Chrome and Firefox and the form still does not move forward it just cycles back to itself. I have so many angry readers, I am really hoping you can help.

Hi Humayon,

All of my add-ons were updated before I opened this ticket.

I am having this problem on all of my packages but here is a URL for reference: https://www.thatswhatchesaid.net/free-rainbow-svg-files/

Also, my categories are not pulling up either as this page is supposed to pull a category and display and you can see it is blank: https://www.thatswhatchesaid.net/printable-downloads/

I will send login information as well as password for the password-protected page so you can see what I am talking about in the next comment.

Thanks

Yes, NEW insertions are working perfectly. The issue was all my existing packages that were inserted using the WPDM Package Gutenberg block. All of those blocks were broken after the latest update.

Packages inserted with shortcode were fine but on the packages that used the WPDM package block, those were all broken. I have spent the day going back and updating them all to the shortcode. It was a huge mess and pain.

Any update on the missing download blocks?

In my post, I am getting a “Your site doesn’t include support for the “download-manager/package” block. You can leave this block intact or remove it entirely”

I am updated to the newest version and have the Gutenberg block add-in installed and updated. Manually updating all my posts with packages is going to be a huge pain and I have angry readers.

Free Medical Appreciation SVG