Shahjada

Forum Replies Created

Viewing 25 posts - 301 through 325 (of 15,651 total)
Sep 25, 2023 at 5:46 am
#190160
Keymaster
Shahjada
Staff OP

Hi,
Now dev team is check the issue. I shall update here ASAP.

Sep 23, 2023 at 3:25 pm
#190137
Keymaster
Shahjada
Staff OP

Yes, you can select file from exiting bucket, also upload file directly from amazon s3 bucket and attach with your package.

You can have to enter any url manually, s3 add-on will handle all those.

Sep 22, 2023 at 5:19 pm
#190118
Keymaster
Shahjada
Staff OP

All purchased are annually recurring, however you can cancel subscription anytime.

Sep 22, 2023 at 2:59 pm
#190112
Keymaster
Shahjada
Staff OP

For store file in amazon S3 you may use the following add-on:

WordPress Amazon S3 Storage Plugin

Sep 21, 2023 at 2:26 pm
#190078
Keymaster
Shahjada
Staff OP

Yes, noted for implementation.

Sep 21, 2023 at 2:24 pm
#190076
Keymaster
Shahjada
Staff OP

Refund needs to be handled manually from respective payment gateway and you can cancel the membership from wp-admin pro membership subscribers menu.

Sep 15, 2023 at 6:21 pm
#189922
Keymaster
Shahjada
Staff OP

Please update amazon s3 add-on to v3.2, we have fixed the issue.

Sep 14, 2023 at 8:05 am
#189881
Keymaster
Shahjada
Staff OP

Hi,
I see all of your orders are active. If you are seeing expired notice on your site, please try applying the same license key again.

Sep 14, 2023 at 3:18 am
#189873
Keymaster
Shahjada
Staff OP

No problem, #WPDM6050E25CEDD20 has been refunded 🙂

Sep 13, 2023 at 5:51 am
#189862
Keymaster
Shahjada
Staff OP

@danish, you are still using 3.2.77. Please update to 3.2.78

Sep 13, 2023 at 5:44 am
#189860
Keymaster
Shahjada
Staff OP

Sorry for your inconvenience. We have found the issue and fixed it. Please update to 3.2.78

Sep 13, 2023 at 5:32 am
#189859
Keymaster
Shahjada
Staff OP

You shouldn’t see the notice only when no file attached. May you please give me temporary wp-admin login info in a private reply to check your issue.

Sep 10, 2023 at 7:09 pm
#189828
Keymaster
Shahjada
Staff OP

okay, let me know if you need any further assistance.

Sep 10, 2023 at 6:19 pm
#189826
Keymaster
Shahjada
Staff OP

You need to contact your hosting support for that, as it is a false positive. However, if it is causing by any other security plugin, you need to deactivate it or contact their author.

Sep 10, 2023 at 4:28 pm
#189824
Keymaster
Shahjada
Staff OP

Hi,
Don’t worry, the issue was with the pro version Download Manager Pro. And it is already fixed.

Sep 9, 2023 at 4:18 am
#189799
Keymaster
Shahjada
Staff OP

PDF stamper is okay now. The error was due to a misconfiguration, font color was not set in pdf stamper settings.

Sep 9, 2023 at 2:46 am
#189798
Keymaster
Shahjada
Staff OP

Hi,
Clear all old cache and configure cron to auto-clear cache periodically:
Cursor%20and%20Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WPDM%20PRO%20%E2%80%94%20WordPress

For cron job setup follow the instructions:

Mastering Cron Jobs: A Comprehensive Guide to Creating Cron Jobs with cPanel and Plesk Parallel

Sep 5, 2023 at 8:09 am
#189747
Keymaster
Shahjada
Staff OP

You need to configure cart page too:

1. Create a page with shortcode [wpdmpp_cart] and publish it
2. Select cart page from premium package settings, then save settings:
Cursor%20and%20Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WPDM%20PRO%20%E2%80%94%20WordPress

Aug 31, 2023 at 2:44 pm
#189700
Keymaster
Shahjada
Staff OP

Yes, in that case, wpdm may not be the reason there. You may need to talk to your server/hosting support.

Aug 31, 2023 at 11:07 am
#189698
Keymaster
Shahjada
Staff OP
This reply has been marked as private.
Aug 31, 2023 at 10:54 am
#189697
Keymaster
Shahjada
Staff OP

Hi,
If you are seeing to many downloads for your public files, you may use captcha lock option for block any bot access.

Aug 30, 2023 at 8:59 pm
#189687
Keymaster
Shahjada
Staff OP

WPDM already has integrated signup form. you don’t need other plugin to handle signup. Also, if you want to add additional field, you can do that using the custom field add-on:

Advanced Custom Fields

How to Create a WordPress User Registration Form?

Aug 30, 2023 at 8:28 pm
#189686
Keymaster
Shahjada
Staff OP
Aug 30, 2023 at 8:10 pm
#189685
Keymaster
Shahjada
Staff OP

It was because, the user role was not allowed to upload files from front-end. Okay now after allowing subscriber to upload files from front-end:

Einstellungen%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20Zott+Co.%20GmbH%20%E2%80%94%20WordPress

Aug 30, 2023 at 2:50 am
#189668
Keymaster
Shahjada
Staff OP
This reply has been marked as private.
Viewing 25 posts - 301 through 325 (of 15,651 total)