Setting and shortcodes not working

Hello,

I hope this message finds you well.

Kindly clear your browser cache and perform a hard refresh of the settings page. Also, share the download manager version you are using.
Let me know how it goes.

Regards

Please share wp-login credentials in a private reply to check the issue thoroughly.

Sure, let me know how it goes.

[wpdm_my_downloads] shortcode is related to Advanced Access Control add-on. That is why it’s not working for you

For now, there is no alternative available for wpdm_my_downloads, but users can view their download history from the history tab.

However, you can display all packages or a specific category using other shortcodes on a different page. Kindly check all the shortcodes here.

You can try this shortcode: [wpdm_user_profile]
Documentation: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_profile-public-profile-short-code/

or

You can use the wpdm_all_packages shortcode on a separate page and redirect users to that page after they log in.