I don’t see my invoice and license

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#190687

Jakub Serek
Participant

Hi,
I noticed that the auto-renew option charged my account 59 USD on 26.08.2023 but when I logged into my profile on wpdownloadmanager.com I didn’t find any information about my license being active, and what is more important, I couldn’t download an invoice.

I see the annotation:
Support & Update Access: Expired May 10, 2021 8:02 am Auto Renew: 2nd cycle

In Order details:
Order Status : Expired

Renew Date: Aug 26, 2022

#190688

Tanvir
Spectator

Hello,

I have forwarded the issue.
Soon you will be updated.

Thanks

#190689

Tanvir
Spectator

However, you can follow the below doc to get invoice

How to get my invoice?

Viewing 3 posts - 1 through 3 (of 3 total)

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