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In reply to: PDF image do not always display
Hi Nayeem. I’ve got everything on our site up to date, including our theme which was causing some issues as well. I just spoke with our host and they are telling me the following:
I am seeing the same error 600+ times in the logs from the last few days into today and its this –
“PHP message: PHP Fatal error: Uncaught TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in /www/wp-content/plugins/wpdm-pdf-viewer/tpls/viewer.php:68There is most definitely something going on with this plugin, to be exact, there is 644 fatal errors starting from the 28th into today
Seems like an issue with the plugin itself…can you please assist?
We have started having issues intermittently with PDF Viewer not generating previews and displaying the error: “An error occurred while loading the PDF.” We are running Version 3.0.6. In chatting with our host about seemingly related site speed issues, they confirmed that the WPDM PDF Viewer plugin is throwing out quite a few fatal errors: “NOTICE: PHP message: PHP Fatal error: Uncaught TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in /www/wp-content/plugins/wpdm-pdf-viewer/tpls/viewer.php:68”
They also said: “It also seems like download-manager is throwing out massive amounts of errors as well, over about 8k within the last 2 hours alone so those may be worth having a look at.” We are running Version 6.5.1 of Download Manager Pro.
This site is a core offering to our clients and has behaving very unpredictably. Looking for any quick insight or help you can provide to mitigate these issues please.
In reply to: Downloads are not displayed in the category
Please send me the PHP error log file. There is a fatal error on that specific category page, we need to pinpoint the origin of that error to solve the issue.
Hello,
This error is being thrown on a page where we use a template. It also seems to impact all of our download links throughout the website. When clicking the linked files, for example:
I am redirected to the home page. When clicking on our policies page, where I use a template with a modal pop-up, I get the critical/fatal error:
Kind regards,
-Scott[08-Jan-2024 19:58:12 UTC] PHP Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /var/www/neonet.org/wp-content/plugins/wpdm-elementor/src/helper-functions.php:28 Stack trace: #0 /var/www/neonet.org/wp-content/plugins/wpdm-elementor/src/widgets/CategoryWidget.php(49): get_wpdmcategory_terms() #1 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/controls-stack.php(2358): WPDM\Elementor\Widgets\CategoryWidget->register_controls() #2 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/widget-base.php(1044): Elementor\Controls_Stack->init_controls() #3 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/controls-stack.php(541): Elementor\Widget_Base->init_controls() #4 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/widget-base.php(181): Elementor\Controls_Stack->get_stack() #5 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/controls-stack.php(313): Elementor\Widget_Base->get_stack() #6 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/controls-stack.php(2445): Elementor\Controls_Stack->get_controls() #7 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/controls-stack.php(1130): Elementor\Controls_Stack->sanitize_settings() #8 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/controls-stack.php(2190): Elementor\Controls_Stack->get_data() #9 /var/www/neonet.org/wp-content/plugins/elementor/core/base/base-object.php(142): Elementor\Controls_Stack->get_init_settings() #10 /var/www/neonet.org/wp-content/plugins/elementor/core/base/base-object.php(40): Elementor\Core\Base\Base_Object->ensure_settings() #11 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/controls-stack.php(1144): Elementor\Core\Base\Base_Object->get_settings() #12 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/controls-stack.php(1235): Elementor\Controls_Stack->get_parsed_dynamic_settings() #13 /var/www/neonet.org/wp-content/plugins/elementskit/modules/wrapper-link/wrapper-link.php(58): Elementor\Controls_Stack->get_settings_for_display() #14 /var/www/neonet.org/wp-includes/class-wp-hook.php(324): Elementor\ElementsKit_Wrapper_Link->before_section_render() #15 /var/www/neonet.org/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #16 /var/www/neonet.org/wp-includes/plugin.php(517): WP_Hook->do_action() #17 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/element-base.php(442): do_action() #18 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/element-base.php(1375): Elementor\Element_Base->print_element() #19 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/element-base.php(464): Elementor\Element_Base->print_content() #20 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/element-base.php(1375): Elementor\Element_Base->print_element() #21 /var/www/neonet.org/wp-content/plugins/elementor/includes/base/element-base.php(464): Elementor\Element_Base->print_content() #22 /var/www/neonet.org/wp-content/plugins/elementor/core/base/document.php(1749): Elementor\Element_Base->print_element() #23 /var/www/neonet.org/wp-content/plugins/elementor/core/base/document.php(1144): Elementor\Core\Base\Document->print_elements() #24 /var/www/neonet.org/wp-content/plugins/elementor/includes/frontend.php(1179): Elementor\Core\Base\Document->print_elements_with_wrapper() #25 /var/www/neonet.org/wp-content/plugins/elementor/includes/frontend.php(1074): Elementor\Frontend->get_builder_content() #26 /var/www/neonet.org/wp-includes/class-wp-hook.php(324): Elementor\Frontend->apply_builder_in_content() #27 /var/www/neonet.org/wp-includes/plugin.php(205): WP_Hook->apply_filters() #28 /var/www/neonet.org/wp-includes/post-template.php(256): apply_filters() #29 /var/www/neonet.org/wp-content/plugins/elementor/modules/page-templates/module.php(190): the_content() #30 [internal function]: Elementor\Modules\PageTemplates\Module->print_callback() #31 /var/www/neonet.org/wp-content/plugins/elementor/modules/page-templates/module.php(207): call_user_func() #32 /var/www/neonet.org/wp-content/plugins/elementor/modules/page-templates/templates/header-footer.php(19): Elementor\Modules\PageTemplates\Module->print_content() #33 /var/www/neonet.org/wp-includes/template-loader.php(106): include('...') #34 /var/www/neonet.org/wp-blog-header.php(19): require_once('...') #35 /var/www/neonet.org/index.php(17): require('...') #36 {main} thrown in /var/www/neonet.org/wp-content/plugins/wpdm-elementor/src/helper-functions.php on line 28These warnings appear inside the log file of the WordPress site, and I do not know what is causing these problems. Use the latest version of your plugins.
[27-Dec-2023 12:46:14 UTC] PHP Warning: Trying to access array offset on value of type null in /home/*********/public_html/wp-content/plugins/download-manager/src/Package/PackageController.php on line 540
[27-Dec-2023 12:46:14 UTC] PHP Fatal error: Uncaught TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in /home/********/public_html/wp-content/plugins/wpdm-pdf-viewer/tpls/viewer.php:68
Stack trace:
#0 /home/******/public_html/wp-content/plugins/wpdm-pdf-viewer/tpls/viewer.php(68): method_exists(NULL, ‘hasPurchased’)
#1 /home/******/public_html/wp-content/plugins/wpdm-pdf-viewer/wpdm-pdf-viewer.php(97): include(‘/home/kutubpdfa…’)
#2 /home/******/public_html/wp-includes/class-wp-hook.php(324): WPDM\AddOn\PDFViwer->viewer(Object(WP))
#3 /home/******/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#4 /home/******/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
#5 /home/******/public_html/wp-includes/class-wp.php(830): do_action_ref_array(‘wp’, Array)
#6 /home/******/public_html/wp-includes/functions.php(1336): WP->main(”)
#7 /home/******/public_html/wp-blog-header.php(16): wp()
#8 /home/******/public_html/index.php(17): require(‘/home/kutubpdfa…’)
#9 {main}
thrown in /home/******/public_html/wp-content/plugins/wpdm-pdf-viewer/tpls/viewer.php on line 68[27-Dec-2023 13:41:07 UTC] PHP Warning: Undefined array key 3 in /home/******/public_html/wp-content/themes/******/includes/libs/better-framework/libs/class-bf-color.php on line 61
Is there a solution to these problems or at least an explanation for them?
In WordPress there is a failure with Fatal error: Unparenthesized
a ? b : c ? d : eis not supported. Use either(a ? b : c) ? d : eora ? b : (c ? d : e)in /mnt/web306/e1/40/58821840/htdocs/WordPress_SecureMode_01/wp-content/plugins/download-manager/widgets/class.Search.php on line 17What can i do?
Hi, I tried to contact you by email, but got no replies
we use version 4.7.7. I can see from WP dash that it is deactivated. And when I try to activate it, I get the following error:
Fatal error: Unparenthesized
a ? b : c ? d : eis not supported. Use either(a ? b : c) ? d : eora ? b : (c ? d : e)in D:\HostingSpaces\PePrime\peprimary.co.uk\wwwroot\wp-content\plugins\download-manager\widgets\class.Search.php on line 17WordPress reports that it was last updated 2 weeks ago. So the current issues may be related to the recent update
This is in relation to the message I sent you yesterday about the same subject
I have just tried to open our wordpress website (www.peprimary.co.uk) and have had this message coming up:
“Fatal error: Unparenthesized
a ? b : c ? d : eis not supported. Use either(a ? b : c) ? d : eora ? b : (c ? d : e)in D:\HostingSpaces\PePrime\peprimary.co.uk\wwwroot\wp-content\plugins\download-manager\widgets\class.Search.php on line 17
There has been a critical error on your website.Learn more about debugging in WordPress.”
Any idea why? It seems to have something to do wirth WPDM
Many thanks
We recently purchased the WPDM Pro version to update our very old outdated version of WPDM. Our old version was 4.4.0, which I have been told is a very old Pro version. The old version of our WPDM plugin is so old that the author is “Shaon” not “W3 Eden”. In the old version the WPDM Archive page extension is installed as its own plugin with its own directory under the Plugins directory, and listed as a plugin on the plugins page (Version v2.7.0). When we first update WPDM we get an error when a user tries to access a page with packages on the front end. The “Loading” button just spins in circles indefinitely and we receive the following error in our error log:
PHP Fatal error: Uncaught Error: Class ‘wpdm_pagination’ not found in /nas/content/live/beaconinvstdev/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php:450#012Stack trace:#012#0 /nas/content/live/beaconinvstdev/wp-includes/class-wp-hook.php(310): WPDM_ArchivePage->GetDownloads(”)#012#1 /nas/content/live/beaconinvstdev/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)#012#2 /nas/content/live/beaconinvstdev/wp-includes/plugin.php(517): WP_Hook->do_action(Array)#012#3 /nas/content/live/beaconinvstdev/wp-settings.php(654): do_action(‘wp_loaded’)#012#4 /nas/content/live/beaconinvstdev/wp-config.php(127): require_once(‘/nas/content/li…’)#012#5 /nas/content/live/beaconinvstdev/wp-load.php(50): require_once(‘/nas/content/li…’)#012#6 /nas/content/live/beaconinvstdev/wp-blog-header.php(13): require_once(‘/nas/content/li…’)#012#7 /nas/content/live/beaconinvstdev/index.php(17): require(‘/nas/content/li…’)#012#8 {main}#012 thrown in /nas/content/live/beaconinvstdev/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php on line 450
When we go to the plugins page we see that an update is available for WPDM Archive Page from version v2.7.0 to v4.4.6. When we click to update this we are redirected to the Settings > Updates page where it says “Update” next to WPDM Archive page. One the update button is clicked the Product “WPDM Archive Page” disappears from the list of products and the directory WPDM Archive Page also disappears from the directory itself. WPDM Directory Add – On now says installed (Not sure if this was a replacement for WPDM Archive Page or not). When visiting the front end page the packages are displayed on we now get a new “On Page” error:
[wpdm-archive button_style=”primary” link_template=”560b9d89714c6″ order_by=”post_title” order=”desc” items_per_page=”999″ cat_view=”compact”]
Can someone explain what is going on here and how we can resolve this?
- It is my belief that in order to resolve this we need to “purchase” the WPDM Directory Add-On and change all of the short code examples of wpdm-archive to wpdm_archive, but would like confirmation that this is what is needed.
In reply to: Fatal error: Allowed memory size
The problem is now resolved by adjusting the code line.
But I guess the issue becomes from something else as the meta_key __wpdm_fileinfo does not exist in the database for this post.
Maybe something went bad while uploading the image ?
Please, add this line code on the next version of the plugin : it won’t fix the main issue but it will prevent from a fatal error.In reply to: Fatal error: Allowed memory size
Hello,
I encounter a fatal error on some pages.
Here is the error :Fatal error: Allowed memory size of 2147483648 bytes exhausted (tried to allocate 5335472600000032 bytes) in /wp-content/plugins/download-manager/src/Package/FileList.php on line 639I followed these steps from this topic : I’ve updated the plugin to the last version 6.4.1 and clear all cache from Settings > Privacy.
► Nothing changed ! Still got the error
So I followed these steps from this topic : I changed the allowed memory limit in wp-config.php and php.ini files to 2048M (that is quite huge !)
► Nothing changed ! Still got the error
Regarding the recommandation from the error, I should allow at least 5335472600M … which is ludicrous !
What can I do ?
EDIT: while debugging, the variable $fileinfo is empty because in the database table postmeta, the meta_key __wpdm_fileinfo for this post ID does NOT exists
In reply to: Reviews Add-On and LearnDash error
Hi Nayeem.
I am getting the following error when I try to load the LearnDash courses page:
Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 15872294 bytes) in /usr/www/users/stagiruuyr/wp-includes/class-wpdb.php on line 3447I have increased the memory to 1GB and still there is a problem.
There error only disappears and the page loads if I disable the WPDM Reviews Add-On.
I have also disabled all other plugins except for LearnDash, WPDM Pro.Kind regards
GayleHello there,
I’ve created a custom small plugin that should interact with your plugin. In one of my file, I sue this code:
namespace package_scanner\model; use WPDM\Package; class Post {…}Now, since some updates on your plugin, I have a fatal error with “use WPDM\Package;”. What’s wrong? What should I change? Do I have to change other things related to this line?
Thank you,
CedricI hope this message finds you well. I wanted to inform you that we have successfully downloaded the plugin and uploaded it to our server. However, when we attempted to activate it, we encountered a fatal error that is preventing the plugin from activating.
Fatal error: Uncaught Error: Call to undefined function PrivateMessage\User\wp_date()
in /srv/windowswear.com/subdomains/wwstg/httpdocs/wp-content/plugins/private-message/src/User/User.php on line 34We kindly request your assistance in resolving this issue at your earliest convenience. If you require any further information or access to our server, please do not hesitate to reach out. Your prompt attention to this matter would be highly appreciated.
Thank you for your support.
Best regards,
Topic: Include fields in revisions
Hello,
I’m working on a website that uses Download Manager Pro and revisions are enabled for Download Manager post type.
The fields __wpdm_files, __wpdm_version and __wpdm_fileinfo are included to be saved in revisions.When I publish or update a Download Manager post type, for example, there is a warning in PHP 7.4 :
Warning: trim() expects parameter 1 to be string, array given in [sitePath]/wp-includes/formatting.php on line 5365It’s because the normalize_whitespace function expecting a string.
When I use PHP 8.1, it has become a fatal error :
Fatal error: Uncaught TypeError: trim(): Argument #1 ($string) must be of type string, array given in [sitePath]/wp-includes/formatting.php:5365 Stack trace: #0 [sitePath]/wp-includes/formatting.php(5365): trim(Array) #1 [sitePath]/wp-includes/revision.php(163): normalize_whitespace(Array)How can I include this fields with PHP 8.1 without to patch the normalize_whitespace function ?
Thank you for your help.
David
In reply to: Templates not shown when ID isn’t in digits
Hi, I found a fix, but would be helpfull your opinion about it.
I found the issue to be in src/admin/views/templates/list-templates.php line 46
I was getting a PHP Fatal error: Path cannot be empty, so I commented those lines that had the $tmpdata and now is working. I think the issue is with PHP 8. Was preventing to display all the templates in the admin.if(!is_array($template)){ //$tmpdata = file_get_contents($template); $regx = "/WPDM.*Template[\s]*:([^\-\->]+)/"; //if (preg_match($regx, $tmpdata, $matches)) { if (preg_match($regx, $matches)) { $name = $matches[1]; } else continue; } else { $name = $template['name']; $ctemplates[] = $ctpl; }Hello,
I received an email from our site stating there is a technical issue. It is causing a problem with our stats.
Please check the info below; I have also added a user name and password to look further.
Hello
I have installed your main plugin “Download Manager” and also purchased and installed “PDF Stamper”
I have done all the settings for the pdf stamper and created a pdf that should be downloaded for free and a time stamp on it.
When I click on the download button it generates a critical error related to the PDF Stamper plugin.
Below are the details regarding the Error.Warning: Undefined array key “horizontal” in /public_html/wp-content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.php on line 219
Warning: Undefined array key “vertical” in /public_html/wp-content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.php on line 220
Fatal error: Uncaught SetaPDF_Core_Writer_Exception: Some data has already been output. PDF couldn’t be send. in /public_html/wp-content/plugins/wpdm-pdf-stamper/libs/Core/Writer/Http.php:110 Stack trace: #0 /public_html/wp-content/plugins/wpdm-pdf-stamper/libs/Core/Document.php(1715): SetaPDF_Core_Writer_Http->finish() #1 /public_html/wp-content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.php(328): SetaPDF_Core_Document->finish() #2 /public_html/wp-content/plugins/wpdm-pdf-stamper/wpdm-pdf-stampers.php(121): WpdmPdfStampers->processPDF() #3 /public_html/wp-includes/class-wp-hook.php(308): WpdmPdfStampers->fileProcess() #4 /public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #5 /public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #6 /public_html/wp-content/plugins/download-manager/src/wpdm-start-download.php(28): do_action() #7 /public_html/wp-content/plugins/download-manager/src/__/Apply.php(312): include(‘/home/u24941600…’) #8 /public_html/wp-includes/class-wp-hook.php(308): WPDM\__\Apply->triggerDownload() #9 /public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #10 /public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #11 /public_html/wp-settings.php(623): do_action() #12 /public_html/wp-config.php(190): require_once(‘/home/u24941600…’) #13 /public_html/wp-load.php(50): require_once(‘/home/u24941600…’) #14 /public_html/wp-blog-header.php(13): require_once(‘/home/u24941600…’) #15 /public_html/index.php(17): require(‘/home/u24941600…’) #16 {main} thrown in /public_html/wp-content/plugins/wpdm-pdf-stamper/libs/Core/Writer/Http.php on line 110
Please tell me why I am getting this error.
Hello there 🙂
I hope you’re fine?
My website was running WPDM 5.3.3 without any issue. Now, I’ve tried to update to 6.3.3 but I have a fatal error that breaks the site:
PHP Fatal error: Uncaught Error: Class 'WPDM\Package' not foundThis code is in one of my template file. If I comment the lines, the site is “working” again but with some missing infos (due to these commented lines).
Here are the lines:
–$data['download_link'] = \WPDM\Package::downloadLink($data['ID'], 0, array(
'template_type' ► 'url'
));
–$files = \WPDM\Package::getFiles($data['ID']);I guess that this method is not available anymore. But could you tell me how I should replace my code in order to make it work again?
Kind regards,
CedricIn reply to: S3 plugin breaking WPDM
