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Download Manager can’t be activated

Viewing 10 posts - 1 through 10 (of 10 total)
Dec 12, 2023 at 10:52 am #191926

Christoph Bogner
Member

In WordPress there is a failure with Fatal error: Unparenthesized a ? b : c ? d : e is not supported. Use either (a ? b : c) ? d : e or a ? b : (c ? d : e) in /mnt/web306/e1/40/58821840/htdocs/WordPress_SecureMode_01/wp-content/plugins/download-manager/widgets/class.Search.php on line 17

What can i do?

Dec 12, 2023 at 11:01 am #191927

Nayeem Riddhi
Moderator

Hello Christoph Bogner,

Hope you are well. And sorry for the inconvenience. Can you please check if you are using the outdated version of WPDM? please update your version to the latest. please check and let me know

Thank you and regards

Dec 12, 2023 at 11:02 am #191928

Christoph Bogner
Member

Hey, i can not update, if it is not activated.

Dec 12, 2023 at 11:04 am #191929

Nayeem Riddhi
Moderator

Can you please let me know if you are using the free or PRO version? if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Dec 12, 2023 at 11:07 am #191930

Christoph Bogner
Member

I bought the license 3 or 4 years ago for 45 dollar and never updated it. So it is pro but not the new version. I can give you access. Which email adress?

It would be great if my downloads and passwords can remain. Because i generated many passwords for ebooks which are sold.

Dec 12, 2023 at 11:10 am #191931

Nayeem Riddhi
Moderator

Sorry for the inconvenience. For working properly now, you have to update the PRO plugin to the latest version. I hope you have understood.

Thank you and regards

Dec 12, 2023 at 11:13 am #191933

Christoph Bogner
Member

how can i update if the plugin can be activated?

Dec 12, 2023 at 11:38 am #191934

Nayeem Riddhi
Moderator

Please update your download manager pro plugin license. Then you shall get your latest version copy from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.
Thus I hope your problem will be resolved.

Thank you again and regards

Dec 12, 2023 at 1:41 pm #191938

Christoph Bogner
Member

Hey, i bought the pro version. But are my passwords and widgets deletet if i install the new one? This would be bad. How can i solve this?

Dec 12, 2023 at 1:46 pm #191939

Nayeem Riddhi
Moderator

Please keep a backup of your old plugin in your local directory and then install the new WPDM plugin. I hope the data will not be deleted. please check and let me know then.

Thank you and regards

Viewing 10 posts - 1 through 10 (of 10 total)

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