Search Results for 'fatal+error'

We’re working on a site that was started by another developer – there are pages that use the Display Packages by Category Gutenberg block that work perfectly fine.

We created a new category and attempted to add a new page with the Packages by Category Block (and also tried with the Elementor Widget) and both throw fatal errors.

We have ensured that the plugins and add-ons are all updated – we can’t understand why the block works for one page but not for others and these are the errors we’re getting:

Fatal error: Uncaught TypeError: trim(): Argument #1 ($string) must be of type string, array given in /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php:167 Stack trace: #0 /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php(167): trim(Array) #1 /nas/content/live/qualityforum/wp-includes/class-wp-hook.php(326): {closure}(Array, Object(WP_Post)) #2 /nas/content/live/qualityforum/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) #3 /nas/content/live/qualityforum/wp-content/plugins/fulltext-search-pro/includes/wpfts_core.php(1707): apply_filters('wpfts_index_pos...', Array, Object(WP_Post), false) #4 /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php(192): WPFTS_Core->getPostChunks(3894) #5 /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php(212): wpfts_wpdmpro_getCachedContent(3894) #6 /nas/content/live/qualityforum/wp-includes/class-wp-hook.php(326): {closure}(Array) #7 /nas/content/live/qualityforum/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) #8 /nas/content/live/qualityforum/wp-content/plugins/download-manager/src/Package/PackageController.php(423): apply_filters('wpdm_after_prep...', Array, 'link') #9 /nas/content/live/qualityforum/wp-content/plugins/download-manager/src/Package/PackageController.php(1877): WPDM\Package\PackageController->prepare(3894, 'afirm_clean_tem...', 'link') #10 /nas/content/live/qualityforum/wp-content/plugins/download-manager/src/Package/Shortcodes.php(255): WPDM\Package\PackageController->fetchTemplate('afirm_clean_tem...', Array) #11 /nas/content/live/qualityforum/wp-content/plugins/wpdm-gutenberg-blocks/libs/blocks/packages.php(136): WPDM\Package\Shortcodes->packages(Array) #12 /nas/content/live/qualityforum/wp-includes/class-wp-block.php(519): WPDM\Block\Packages->output(Array, '', Object(WP_Block)) #13 /nas/content/live/qualityforum/wp-includes/blocks.php(2061): WP_Block->render() #14 /nas/content/live/qualityforum/wp-includes/blocks.php(2113): render_block(Array) #15 /nas/content/live/qualityforum/wp-includes/class-wp-hook.php(324): do_blocks('<!-- wp:downloa...') #16 /nas/content/live/qualityforum/wp-includes/plugin.php(205): WP_Hook->apply_filters('<!-- wp:downloa...', Array) #17 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/posts/skins/skin-content-base.php(281): apply_filters('the_content', '<!-- wp:downloa...') #18 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/widgets/post-content.php(111): ElementorPro\Modules\ThemeBuilder\Widgets\Post_Content->render_post_content(false, false) #19 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/controls-stack.php(2325): ElementorPro\Modules\ThemeBuilder\Widgets\Post_Content->render() #20 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/widget-base.php(635): Elementor\Controls_Stack->render_by_mode() #21 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/widget-base.php(776): Elementor\Widget_Base->render_content() #22 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(483): Elementor\Widget_Base->print_content() #23 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(1440): Elementor\Element_Base->print_element() #24 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(483): Elementor\Element_Base->print_content() #25 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(1440): Elementor\Element_Base->print_element() #26 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(483): Elementor\Element_Base->print_content() #27 /nas/content/live/qualityforum/wp-content/plugins/elementor/core/base/document.php(1875): Elementor\Element_Base->print_element() #28 /nas/content/live/qualityforum/wp-content/plugins/elementor/core/base/document.php(1800): Elementor\Core\Base\Document->do_print_elements(Array) #29 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(412): Elementor\Core\Base\Document->print_elements(Array) #30 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/frontend.php(1158): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->print_elements_with_wrapper(Array) #31 /nas/content/live/qualityforum/wp-content/plugins/elementor/core/base/document.php(1249): Elementor\Frontend->get_builder_content(2117, false) #32 /nas/content/live/qualityforum/wp-content/plugins/elementor/modules/library/documents/library-document.php(76): Elementor\Core\Base\Document->get_content(false) #33 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(158): Elementor\Modules\Library\Documents\Library_Document->get_content(false) #34 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(173): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->get_content() #35 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/documents/single-base.php(93): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->print_content() #36 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/classes/locations-manager.php(364): ElementorPro\Modules\ThemeBuilder\Documents\Single_Base->print_content() #37 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/api.php(13): ElementorPro\Modules\ThemeBuilder\Classes\Locations_Manager->do_location('single') #38 /nas/content/live/qualityforum/wp-content/themes/hello-elementor/index.php(20): elementor_theme_do_location('single') #39 /nas/content/live/qualityforum/wp-includes/template-loader.php(106): include('/nas/content/li...') #40 /nas/content/live/qualityforum/wp-blog-header.php(19): require_once('/nas/content/li...') #41 /nas/content/live/qualityforum/index.php(17): require('/nas/content/li...') #42 {main} thrown in /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php on line 167

If we duplicate the other pages that are working, and then attempt to edit/change which category is being displayed, the page editor (whether block or Elementor) throws an error and can’t save.

We’ve been experiencing ongoing issues with PDFs not previewing, specifically when hit with a large amount of traffic to the page. The issue presents with PDFs not previewing and getting an error saying An error occurred while loading the PDF followed by really slow site loading and downloading speeds. This does seem to be tied to the plugin unable to render during high traffic times because when I force logout all users, PDFs begin to load again.

We have a specific page on our site where about 140 of our highest viewed packages are linked and we have had to bypass the PDF previews completely in order to keep our site running. Rather than linking to the resource page with the PDF preview, we are now linking directly to the file URL in the wp-content folder in the browser to enable our clients to preview, access and download these important packages. This is just a band-aid and cannot be a long-term solution as it is a security risk.

I’ll follow this message up with login details and more specifics. We really need to figure this out as not being able to preview and having the site slow down is significantly impacting our ability to do business. Download Manager is the core functionality of our site and we don’t want to find another solution, but we may need to start looking if we can’t get this resolved.

I’ve opened a previous thread on this and am linking for context: https://www.wpdownloadmanager.com/support/topic/urgent-continued-fatal-errors/

We continue to have issues with Download Manager and PDF Viewer working as intended on our site. In chatting with our host, they’ve been able to share with us the following:

The site is seeing the following fatal error:

PHP Fatal error: Uncaught TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in /www/wp-content/plugins/wpdm-pdf-viewer/tpls/viewer.php:68

And there’s been over 5,000 slow errors dealing with the download-manager plugin and over 2,000 mentioning the wpdm-pdf-viewer plugin in the past day.

Our issues are starting with PDFs not previewing and getting an error saying An error occurred while loading the PDF followed by really slow download speeds. Our host is suggesting we take these slow errors to you and work on getting those resolved. A lot of these slow errors are in regards to MySQL queries they’re seeing the MySQL layer CPU spiking to 100% consistently, which is probably the primary cause of the issues we’re seeing with the site going down and not working. The slow logs won’t provide the exact query running, but should provide you some solid information to be able to help get that fixed and stabilize the site.

We have started having issues intermittently with PDF Viewer not generating previews and displaying the error: “An error occurred while loading the PDF.” We are running Version 3.0.6. In chatting with our host about seemingly related site speed issues, they confirmed that the WPDM PDF Viewer plugin is throwing out quite a few fatal errors: “NOTICE: PHP message: PHP Fatal error: Uncaught TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in /www/wp-content/plugins/wpdm-pdf-viewer/tpls/viewer.php:68”

They also said: “It also seems like download-manager is throwing out massive amounts of errors as well, over about 8k within the last 2 hours alone so those may be worth having a look at.” We are running Version 6.5.1 of Download Manager Pro.

This site is a core offering to our clients and has behaving very unpredictably. Looking for any quick insight or help you can provide to mitigate these issues please.