Hello. Your help would be appreciated. I seem to be getting a weird error from WordPress an the plugin isng working. I have the latest version installed:
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, download-manager.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.6.1
Active theme: Divi (version 4.27.2)
Current plugin: (version )
PHP version 8.1.22
Error Details
=============
An error of type E_ERROR was caused in line 242 of the file /var/www/wptbox/wp-content/plugins/download-manager/download-manager.php. Error message: Uncaught Error: Class “WPDM\__\Installer” not found in /var/www/wptbox/wp-content/plugins/download-manager/download-manager.php:242
Stack trace:
#0 /var/www/wptbox/wp-includes/class-wp-hook.php(324): WPDM\WordPressDownloadManager->update()
#1 /var/www/wptbox/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#2 /var/www/wptbox/wp-includes/plugin.php(517): WP_Hook->do_action()
#3 /var/www/wptbox/wp-admin/includes/class-plugin-upgrader.php(421): do_action()
#4 /var/www/wptbox/wp-admin/includes/ajax-actions.php(4649): Plugin_Upgrader->bulk_upgrade()
#5 /var/www/wptbox/wp-includes/class-wp-hook.php(324): wp_ajax_update_plugin()
#6 /var/www/wptbox/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#7 /var/www/wptbox/wp-includes/plugin.php(517): WP_Hook->do_action()
#8 /var/www/wptbox/wp-admin/admin-ajax.php(192): do_action()
#9 {main}
thrown
Any ideas what the problem could be?
The host I have been using was forced to update the PHP version to PHP 8. Then, the Download Manager Pro plugin cannot be activated because it might cause a “fatal error” on the website. In this case, how should I do?
Hello,
I received the following error when logging in to the website. I’m not sure why or how it happened. Could someone please help?
We have distributors worldwide using it.
Your help would be greatly appreciated.
We’re working on a site that was started by another developer – there are pages that use the Display Packages by Category Gutenberg block that work perfectly fine.
We created a new category and attempted to add a new page with the Packages by Category Block (and also tried with the Elementor Widget) and both throw fatal errors.
We have ensured that the plugins and add-ons are all updated – we can’t understand why the block works for one page but not for others and these are the errors we’re getting:
Fatal error: Uncaught TypeError: trim(): Argument #1 ($string) must be of type string, array given in /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php:167 Stack trace: #0 /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php(167): trim(Array) #1 /nas/content/live/qualityforum/wp-includes/class-wp-hook.php(326): {closure}(Array, Object(WP_Post)) #2 /nas/content/live/qualityforum/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) #3 /nas/content/live/qualityforum/wp-content/plugins/fulltext-search-pro/includes/wpfts_core.php(1707): apply_filters('wpfts_index_pos...', Array, Object(WP_Post), false) #4 /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php(192): WPFTS_Core->getPostChunks(3894) #5 /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php(212): wpfts_wpdmpro_getCachedContent(3894) #6 /nas/content/live/qualityforum/wp-includes/class-wp-hook.php(326): {closure}(Array) #7 /nas/content/live/qualityforum/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array) #8 /nas/content/live/qualityforum/wp-content/plugins/download-manager/src/Package/PackageController.php(423): apply_filters('wpdm_after_prep...', Array, 'link') #9 /nas/content/live/qualityforum/wp-content/plugins/download-manager/src/Package/PackageController.php(1877): WPDM\Package\PackageController->prepare(3894, 'afirm_clean_tem...', 'link') #10 /nas/content/live/qualityforum/wp-content/plugins/download-manager/src/Package/Shortcodes.php(255): WPDM\Package\PackageController->fetchTemplate('afirm_clean_tem...', Array) #11 /nas/content/live/qualityforum/wp-content/plugins/wpdm-gutenberg-blocks/libs/blocks/packages.php(136): WPDM\Package\Shortcodes->packages(Array) #12 /nas/content/live/qualityforum/wp-includes/class-wp-block.php(519): WPDM\Block\Packages->output(Array, '', Object(WP_Block)) #13 /nas/content/live/qualityforum/wp-includes/blocks.php(2061): WP_Block->render() #14 /nas/content/live/qualityforum/wp-includes/blocks.php(2113): render_block(Array) #15 /nas/content/live/qualityforum/wp-includes/class-wp-hook.php(324): do_blocks('<!-- wp:downloa...') #16 /nas/content/live/qualityforum/wp-includes/plugin.php(205): WP_Hook->apply_filters('<!-- wp:downloa...', Array) #17 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/posts/skins/skin-content-base.php(281): apply_filters('the_content', '<!-- wp:downloa...') #18 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/widgets/post-content.php(111): ElementorPro\Modules\ThemeBuilder\Widgets\Post_Content->render_post_content(false, false) #19 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/controls-stack.php(2325): ElementorPro\Modules\ThemeBuilder\Widgets\Post_Content->render() #20 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/widget-base.php(635): Elementor\Controls_Stack->render_by_mode() #21 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/widget-base.php(776): Elementor\Widget_Base->render_content() #22 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(483): Elementor\Widget_Base->print_content() #23 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(1440): Elementor\Element_Base->print_element() #24 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(483): Elementor\Element_Base->print_content() #25 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(1440): Elementor\Element_Base->print_element() #26 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/base/element-base.php(483): Elementor\Element_Base->print_content() #27 /nas/content/live/qualityforum/wp-content/plugins/elementor/core/base/document.php(1875): Elementor\Element_Base->print_element() #28 /nas/content/live/qualityforum/wp-content/plugins/elementor/core/base/document.php(1800): Elementor\Core\Base\Document->do_print_elements(Array) #29 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(412): Elementor\Core\Base\Document->print_elements(Array) #30 /nas/content/live/qualityforum/wp-content/plugins/elementor/includes/frontend.php(1158): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->print_elements_with_wrapper(Array) #31 /nas/content/live/qualityforum/wp-content/plugins/elementor/core/base/document.php(1249): Elementor\Frontend->get_builder_content(2117, false) #32 /nas/content/live/qualityforum/wp-content/plugins/elementor/modules/library/documents/library-document.php(76): Elementor\Core\Base\Document->get_content(false) #33 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(158): Elementor\Modules\Library\Documents\Library_Document->get_content(false) #34 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(173): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->get_content() #35 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/documents/single-base.php(93): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->print_content() #36 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/classes/locations-manager.php(364): ElementorPro\Modules\ThemeBuilder\Documents\Single_Base->print_content() #37 /nas/content/live/qualityforum/wp-content/plugins/elementor-pro/modules/theme-builder/api.php(13): ElementorPro\Modules\ThemeBuilder\Classes\Locations_Manager->do_location('single') #38 /nas/content/live/qualityforum/wp-content/themes/hello-elementor/index.php(20): elementor_theme_do_location('single') #39 /nas/content/live/qualityforum/wp-includes/template-loader.php(106): include('/nas/content/li...') #40 /nas/content/live/qualityforum/wp-blog-header.php(19): require_once('/nas/content/li...') #41 /nas/content/live/qualityforum/index.php(17): require('/nas/content/li...') #42 {main} thrown in /nas/content/live/qualityforum/wp-content/plugins/wpfts-add-on-for-wp-download-manager/index_filter.php on line 167
If we duplicate the other pages that are working, and then attempt to edit/change which category is being displayed, the page editor (whether block or Elementor) throws an error and can’t save.
We contact BuddyBoss, and they found this:
PHP Fatal error: Uncaught Error: Call to undefined function GuzzleHttp\default_user_agent() in /home/customer/www/dharmagar.org/public_html/wp-content/plugins/wpdm-amazon-s3/aws-sdk/vendor/aws/aws-sdk-php/src/Handler/GuzzleV6/GuzzleHandler.php:40
This error is coming from wpdm-amazon-s3 itself. This error is not coming from our BuddyBoss Platform plugin. You need to contact wpdm-amazon-s3 plugin authors and report this issue. They should be able to help you with this. They might need to reconfigure the Guzzle HTTP and Update the Guzzle Library.
I get this error
Fatal error: Uncaught Error: Class “WPDM\Session” not found in /home3/apreaasi/public_html/knowledgebrief/beta-kb/wordpress/wp-content/themes/aprea/download-manager/lock-options/email-lock-form.php:10 Stack trace:
my website beta is https://knowledgebrief.aprea.asia/beta-kb/wordpress/
Can someone help me? Im in desperate need to get this up
We continue to have issues with Download Manager and PDF Viewer working as intended on our site. In chatting with our host, they’ve been able to share with us the following:
The site is seeing the following fatal error:
PHP Fatal error: Uncaught TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in /www/wp-content/plugins/wpdm-pdf-viewer/tpls/viewer.php:68
And there’s been over 5,000 slow errors dealing with the download-manager
plugin and over 2,000 mentioning the wpdm-pdf-viewer
plugin in the past day.
Our issues are starting with PDFs not previewing and getting an error saying An error occurred while loading the PDF
followed by really slow download speeds. Our host is suggesting we take these slow errors to you and work on getting those resolved. A lot of these slow errors are in regards to MySQL queries they’re seeing the MySQL layer CPU spiking to 100% consistently, which is probably the primary cause of the issues we’re seeing with the site going down and not working. The slow logs won’t provide the exact query running, but should provide you some solid information to be able to help get that fixed and stabilize the site.
Multiple customers of ours are using your plugin. But for some reason today it will let the loginpage crash and also Gravity Forms can’t send any submits when this plugin is enabled.
Can you tell me what is wrong with the plugin and please fix it?
2024/03/28 14:22:47 [error] 716230#716230: *591348 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught TypeError: get_class(): Argument #1 ($object) must be of type object, null given in /home/knipping/knipping.nl/current/wp-content/plugins/download-manager/src/User/Login.php:458
Thanks