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Guys, i am trying to get in touch with you guys for the last 3 days now!!! my website is down because of the Plugin update you made!!!!
Riddhi is not replying. The website is DOWN for godsake!!!!! This is what we are getting after your update – site – https://staging2.readyinfographics.com/#
Fatal error: Uncaught Error: Class ‘Stripe\StripeClient’ not found in /home/customer/www/staging2.readyinfographics.com/public_html/wp-content/plugins/wppromembership/src/Payment/Stripe/StripePaymentSystem.php:121 Stack trace: #0 /home/customer/www/staging2.readyinfographics.com/public_html/wp-content/plugins/wppromembership/src/Payment/Stripe/StripePaymentSystem.php(74): WPDM\WPPM\Payment\Stripe\StripePaymentSystem->initClient() #1 /home/customer/www/staging2.readyinfographics.com/public_html/wp-content/plugins/wppromembership/src/Payment/Stripe/StripePaymentSystem.php(60): WPDM\WPPM\Payment\Stripe\StripePaymentSystem->__construct() #2 /home/customer/www/staging2.readyinfographics.com/public_html/wp-content/plugins/wppromembership/src/Payment/PaymentSystemManager.php(106): WPDM\WPPM\Payment\Stripe\StripePaymentSystem::getInstance() #3 /home/customer/www/staging2.readyinfographics.com/public_html/wp-content/plugins/wppromembership/src/Payment/PaymentSystemManager.php(59): WPDM\WPPM\Payment\PaymentSystemManager->init() #4 in /home/customer/www/staging2.readyinfographics.com/public_html/wp-content/plugins/wppromembership/src/Payment/Stripe/StripePaymentSystem.php on line 121
Topic: FATAL ERROR!
I’m having issues on my site after updating Download manager! No one can login. etc. Im needing assistance ASAP please!
[02-Sep-2020 17:33:28 UTC] PHP Fatal error: Uncaught Error: Cannot use object of type stdClass as array in /chroot/home/aea9bda2/marketing.sswhitedental.com/html/wp-content/plugins/download-manager/libs/class.Apply.php:417 Stack trace: #0 /chroot/home/aea9bda2/marketing.sswhitedental.com/html/wp-includes/class-wp-hook.php(287): WPDM\libs\Apply->login(”) #1 /chroot/home/aea9bda2/marketing.sswhitedental.com/html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #2 /chroot/home/aea9bda2/marketing.sswhitedental.com/html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /chroot/home/aea9bda2/marketing.sswhitedental.com/html/wp-settings.php(546): do_action(‘init’) #4 /chroot/home/aea9bda2/marketing.sswhitedental.com/html/wp-config.php(85): require_once(‘/chroot/home/ae…’) #5 /chroot/home/aea9bda2/marketing.sswhitedental.com/html/wp-load.php(37): require_once(‘/chroot/home/ae…’) #6 /chroot/home/aea9bda2/marketing.sswhitedental.com/html/wp-blog-header.php(13): require_once(‘/chroot/home/ae…’) #7 /chroot/home/aea9bda2/market in /chroot/home/aea9bda2/marketing.sswhitedental.com/html/wp-content/plugins/download-manager/libs/class.Apply.php on line 417
Our site crashed yesterday to the WP 5.5 debug mode after encountering an error in Download Manager. I was able to restore the site by deactivating Download Manager. I installed the Enable jQuery Migrate Helper that was suggested in the following article.
Helpdesk Article
I understand that WP has a fix for the problem that will be released on 9/2/2020. Here is the text of the diagnostic email if it is helpful.Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Download Manager.
First, visit your website (https://irch.com/) and check for any visible issues. Next, visit the page where the error was caught (https://irch.com/wp-login.php) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.5
Current theme: Divi Child (version 1.0.0)
Current plugin: Download Manager (version 5.1.20)
PHP version 7.2.33Error Details
=============
An error of type E_ERROR was caused in line 11 of the file /home1/spsfptmy/public_html/wp-content/plugins/download-manager/admin/class.WordPressDownloadManagerAdmin.php. Error message: Uncaught Error: Class ‘WPDM\admin\menus\Packages’ not found in /home1/spsfptmy/public_html/wp-content/plugins/download-manager/admin/class.WordPressDownloadManagerAdmin.php:11
Stack trace:
#0 /home1/spsfptmy/public_html/wp-content/plugins/download-manager/download-manager.php(154): WPDM\admin\WordPressDownloadManagerAdmin->__construct()
#1 /home1/spsfptmy/public_html/wp-content/plugins/download-manager/download-manager.php(115): WPDM\WordPressDownloadManager->__construct()
#2 /xxx/wp-content/plugins/download-manager/download-manager.php(578): WPDM\WordPressDownloadManager::instance()
#3 /xxx/wp-settings.php(377): include_once(‘/home1/spsfptmy…’)
#4 /xxx/wp-config.php(86): require_once(‘/home1/spsfptmy…’)
#5 /xxx/wp-load.php(37): require_once(‘/home1/spsfptmy…’)
#6 /xxx/wp-login.php(12): require(‘/home1/spsfptmy…’)
#7 {main}
thrownPlease respond when convenient. Thank you and have a good day.
Unable to create page template
The template has been prompted to save successfully, but there is an error message when opening the page template list
DEBUG INFO:
Fatal error: Uncaught Error: Class ‘DOMDocument’ not found in /www/wordpress/wp-content/plugins/download-manager/libs/class.PackageTemplate.php:100 Stack trace: #0 /www/wordpress/wp-content/plugins/download-manager/libs/class.PackageTemplate.php(122): WPDM\libs\PackageTemplate->get(‘page-template-c…’, ‘page’) #1 /www/wordpress/wp-content/plugins/download-manager/libs/class.PackageTemplate.php(151): WPDM\libs\PackageTemplate->getCustomTemplates() #2 /www/wordpress/wp-content/plugins/download-manager/admin/tpls/templates/list-templates.php(39): WPDM\libs\PackageTemplate->getTemplates(‘page’) #3 /www/wordpress/wp-content/plugins/download-manager/admin/tpls/templates/templates.php(25): require_once(‘/www/wordpress/…’) #4 /www/wordpress/wp-content/plugins/download-manager/admin/menus/class.Templates.php(82): include(‘/www/wordpress/…’) #5 /www/wordpress/wp-content/plugins/download-manager/admin/menus/class.Templates.php(66): WPDM\admin\menus\Templates::Show() #6 /www/wordpress/wp-includes/class-wp-hook.php(287): WPDM\adm in /www/wordpress/wp-content/plugins/download-manager/libs/class.PackageTemplate.php on line 100
Hi
I’m trying to upgrade the plugin from Download manager free (Version 3.0.97) to Download manager pro (Version 5.0.95) but keep getting a fatal error message which isn’t allowing me to activate the plugin. This is the message:
Plugin could not be activated because it triggered a fatal error.
Parse error: syntax error, unexpected ‘::’ (T_PAAMAYIM_NEKUDOTAYIM) in /public_html/wp-content/plugins/download-manager-new/admin/menus/class.Packages.php on line 142Can you please let me know what could be causing the problem?
Thanks
Hi Support we are see repeated php errors in our logs as follows which are causing the server to hang, please advise how we fix these as they look to be generated from your plugin?
[07-Jun-2020 03:21:52 UTC] PHP Warning: array_merge(): Expected parameter 1 to be an array, null given in /home/customer/www/ingersoll.ca/public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 832
[07-Jun-2020 05:21:24 UTC] PHP Warning: Error while sending QUERY packet. PID=55711 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 05:21:24 UTC] PHP Warning: Error while sending QUERY packet. PID=55696 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 05:26:41 UTC] PHP Warning: Error while sending QUERY packet. PID=55862 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 05:26:41 UTC] PHP Warning: Error while sending QUERY packet. PID=55864 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 05:26:41 UTC] PHP Warning: Error while sending QUERY packet. PID=55879 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 05:26:41 UTC] PHP Warning: Error while sending QUERY packet. PID=55887 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 06:11:25 UTC] PHP Warning: array_merge(): Expected parameter 1 to be an array, null given in /home/customer/www/ingersoll.ca/public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 832
[07-Jun-2020 08:15:14 UTC] PHP Warning: array_merge(): Expected parameter 1 to be an array, null given in /home/customer/www/ingersoll.ca/public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 832
[07-Jun-2020 11:09:15 UTC] PHP Warning: Error while sending QUERY packet. PID=17838 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:31 UTC] PHP Warning: Error while sending QUERY packet. PID=21334 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:31 UTC] PHP Warning: Error while sending QUERY packet. PID=21331 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:31 UTC] PHP Warning: Error while sending QUERY packet. PID=21322 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:31 UTC] PHP Warning: Error while sending QUERY packet. PID=21320 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:31 UTC] PHP Warning: Error while sending QUERY packet. PID=21317 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:31 UTC] PHP Warning: Error while sending QUERY packet. PID=21329 in /home/customer/www/ingersoll.ca/public_html/wp-includes/wp-db.php on line 2024
[07-Jun-2020 12:17:53 UTC] PHP Warning: include_once(/home/customer/www/ingersoll.ca/public_html/wp-content/plugins/download-manager/download-manager.php): failed to open stream: No such file or directory in /home/customer/www/ingersoll.ca/public_html/wp-settings.php on line 371
[07-Jun-2020 12:17:53 UTC] PHP Warning: include_once(): Failed opening ‘/home/customer/www/ingersoll.ca/public_html/wp-content/plugins/download-manager/download-manager.php’ for inclusion (include_path=’.:/usr/local/php73/pear’) in /home/customer/www/ingersoll.ca/public_html/wp-settings.php on line 371
[07-Jun-2020 12:17:53 UTC] PHP Warning: strpos(): Empty needle in /home/customer/www/ingersoll.ca/public_html/wp-includes/plugin.php on line 687
[07-Jun-2020 12:17:57 UTC] PHP Warning: strpos(): Empty needle in /home/customer/www/ingersoll.ca/public_html/wp-includes/plugin.php on line 687
[07-Jun-2020 12:22:55 UTC] PHP Fatal error: Uncaught Error: Class ‘MEC_MEC_widget’ not found in /home/customer/www/ingersoll.ca/public_html/wp-includes/class-wp-widget-factory.php:61
Stack trace:Hi
Trying to set up stripe gateway we are getting the following error:
Please see full error that i am receiving when trying to subscribe using the stripe payment method. We are also on the latest version of the extension/plugins too.
Fatal error: Uncaught Stripe\Error\InvalidRequest: This value must match the regex pattern. (/\A[a-zA-Z0-9_\-]+\z/ does not match for the value __wppm_mpc member_1591016385). in /nas/content/live/mpcdev2/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/ApiRequestor.php:210 from API request ‘req_1QooF55pxgCKlz’ Stack trace: #0 /nas/content/live/mpcdev2/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/ApiRequestor.php(173): Stripe\ApiRequestor::_specificAPIError(‘{\n “error”: {\n…’, 400, Object(Stripe\Util\CaseInsensitiveArray), Array, Array) #1 /nas/content/live/mpcdev2/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/ApiRequestor.php(473): Stripe\ApiRequestor->handleErrorResponse(‘{\n “error”: {\n…’, 400, Object(Stripe\Util\CaseInsensitiveArray), Array) #2 /nas/content/live/mpcdev2/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/ApiRequestor.php(126): Stripe\ApiRequestor->_interpretResponse(‘{\n “error”: {\n…’, 400, Object(Stripe\Util\CaseIn in /nas/content/live/mpcdev2/wp-content/plugins/wpdmpp-stripe/libs/vendor/stripe/stripe-php/lib/ApiRequestor.php on line 210
I’m needing assistance ASAP.
I’m getting this error while trying to activate the Download Manager Pro plugin! https://prnt.sc/souvm2It says Plugin could not be activated because it triggered a fatal error.
Parse error: syntax error, unexpected ‘::’ (T_PAAMAYIM_NEKUDOTAYIM) in /chroot/home/a6751794/marketing.sswhitedental.com/html/wp-content/plugins/download-manager/admin/menus/class.Packages.php on line 142Help! Purchased Pro version but cannot activate. Uploaded successfully. When I try to activate I get this error…
Plugin could not be activated because it triggered a fatal error.
Parse error: syntax error, unexpected ‘::’ (T_PAAMAYIM_NEKUDOTAYIM) in /home4/seasidm0/public_html/wp-content/plugins/download-manager/admin/menus/class.Packages.php on line 142