Hi I have been using the download manager on my website with no issues until now. I have a website where i sell beats and instrumental music. the most recent audio I have uploaded is giving me issues for some reason. Instead of just automatically downloading the file once you enter an email and name, it takes me to another tab. An all black page with the audio player. I have also duplicated the same settings as the other audio that is working fine so this should not happen. This is the link in case you wanted to see for yourself. https://pyrosdancehall.com/beat/pieces-riddim-stalk-ashley-x-dexta-daps-type-beat-15837245. All the others work normally here is a link in case you wanted to compare https://pyrosdancehall.com/beat/war-heads-riddim-skillibeng-x-skeng-type-beat-15837245. Try to download both and see what i mean
Hello,
I’m using download manager with wpdm-advanced-access-control.
Everything is fine except the password recovery: if I click “lost password” and write my email address I actually receive the link to reset passwd, but the link leads to a login module, not to a new password setting.
How can I solve this? I could provide link and admin access if needed
Thanks,
Giuseppe
I am trying to enable my client to embed videos uploaded in Download Manager Pro in their news posts. I have gotten this to work successfully for attaching regular files to news posts, but it does not work for video embeds so far.
The setup is as follows:
– I have created a repeater field in ACF Pro, with a post object field inside. This allows my client to select one of the DM Pro posts with a video. The ACF field is set to return the post ID, as this works for attaching regular files.
– I have also created a link template in DM Pro with only this shortcode inside: [video_player_800x500]. When previewing, it shows a video player.
– Inside the single news post template (Elementor Pro), I have added an ACF Repeater widget, with my ACF repeater field set as source. The layout is set to another Elementor template, which contains a shortcode widget with the following code: [wpdm_package id=”[acf:select_resources_video]” template=”embed-video”].
– The same setup works perfectly for regular DM Pro files, but for the videos, it is not showing the ’embed-video’ template layout, but a basic regular layout instead, see the screenshot.
Since updating to WPDM 6.3.6, when we upload and new PDF, and try to view it on a page in the PDF Viewer, we are getting this error:
Invalid or corrupted PDF file
PDF.js v2.14.305 (build: eaaa8b4ad)
Message: Invalid PDF structure.
And when we try to download it clicking on the Download link, we get this error:
Package you are trying to download is not available!
Having searched some forums, we found that in some cases, adding a wildcard * in the settings for the Upload file type would resolve this issue, however we have done that, and it hasn’t made any difference.
Are you able to provide some assistance please?
Is there a way to get the download link directly through PHP?
Is it possible to show a message to users that do not have access to download a package? Currently, if the user has access, they see the Link Template, which includes the download, but if the user does not have access, the space is blank. Can I display a message for them instead of a space?
Hi Download Manager,
Is it possible to revert back to a simpler method where clicking the download buttons directly initiates file downloads? How can I eliminate the loading animation and disable the modal dialog box?
Currently, when clicking on the download button, a Modal-Dialog Box opens, requiring an additional download click. I’d like to streamline this process. Could we replace the current download button link, which points to ‘#unlock’, with link using ‘data-download’ for direct file access?
For a visual reference, please refer to the accompanying video
Hello guys, on Chrome, some pdf downloads are not working. On Edge, I get a message that some PDFs cannot be downloaded securely. What should I do? What could be the problem? And how can I research this problem?
I tried to disable all plugins. Clear the cache. Reupload the file. Downgrade WPDM plugin.
I noticed that when copying the link from the button and opening it in a new window, the file downloads without a problem. https://www.trikdis.com/all-downloads/
Thanks 🙂