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This is now an extremely urgent issue and I’ve now been waiting for 6 WEEKS for someone to get back to me. Ignoring my requests for help is completely unprofessional.
I have had an issue now for 6 weeks but now it is causing me some major problems with our new release of a product and it needs resolving ASAP.
The problem is that we can create a package with no issues and use Facebook likes, Google+ etc and that works fine, however there are two issues that will not work at all:
1) The Twitter Follow button pops up with the Twitter box to allow the person to follow us but it does not allow the download. Instead they get a permission-denied.txt file and within that text that says: “You don’t have permission to download this file”. However, if we use the Twitter Tweet button, that works fine.
Looking at the download link for when the downloader gets the txt error file it is:
This is an extension of the last post made to the website. Every time we post something new, that link changes to the new post with the /wpdmdl…etc at the end of it, but always downloads the TXT file.
A correct download link for it should look like this:
Different link URL, different wmpdmdl number and differentwpdmkey.
2) the second issue is that the button for LinkedIn doesn’t allow you to do anything at all.
Please can you get back to me ASAP as I really need this fixing.
I have set up Google Drive with this plugin and it works fine except that it requires me to put in my username and password when I click on the download link. How do I get rid of this? I don’t want users of the site to have to enter this information in order to download from Google Drive.
Any help is greatly appreciated! Thank you!Hi there!
I purchased wpdownloadmanager pro special yesterday morning and have spent the best part of two days trying to get files to download to no avail. I have checked php log files, apache log files and do not see any errors.
I have a folder of files (zips) that are in directory (let’s call it secret-folder for now) and are accessible/downloadable if one knows the filename by typing in:
https://www.mysite.com/secret-folder/secret-download.zipThis works and the file will download successfully. (Albeit I will block direct links later – but left open for testing purposes).
Obviously viewing the directory is blocked (https://www.mysite.com/secret-folder/) from directory listing.secret-folder is currently (temporarily) set 755 since it’s not working via. the plugin and I want to rule any problems out.
secret-folder has been set with chown -R apache:apache /full/path/to/secret-folder
public_html/ has been set with chown -R apache:apache /full/path/to/public_htmlAll my other plugins work and I see no errors working in the admin control panel with WP Download Manager…
I can find and attach the files within the browser in the package page. It even shows the file size correctly, so it is reading the file, but whenever one clicks Download on it’s page, nothing happens. No errors. Nothing. I have spent about 15+ hrs trying to debug this to no avail đ
I can give both admin wp-admin access and also SSH access if needed. I just want to be able to download files successfully via. plugin I bought.
Topic: Cannot download …
Hi,
I paied the plugin, got a link with an orderid, clicked on it, registered, logged in but cannot download the plugin.
…
Ok finally resolved….
After troubleshooting why I am getting auth signature error. I have discovered that the S3 libraries are seriously outdated.
Per \wpdm-amazon-s3\aws\CHANGELOG.md the version is 2.7.17 (Updated 2015-01-27) and the current sdk from amazon is 3.19.4 (Updated 2016-09-01)
Please update the amazon s3 as its not usable to retrieve download links.
Hi Team,
I will like to export the file downloads data; such as title, size, link, etc to a CSV file… How do I do this?
Topic: OneDrive App (how to)
I have difficulties activating the OneDrive add-on.
In the backend settings, in the addon list, the âdownload and installâ links are not working because the modal window appears for a second then disappear. Itâs not even possible to set up via OneDrive account as per your tutorial because, once the App is generated on my Hotmail account, nothing appears in WP backend dashboard.
Please clarify.