We have a WPDM directory of approximately 600 files — recently our customers have complained that some downloads gave them the permission-denied.txt file, even though they’re logged in and have permission to download that package. I’ve found that these packages are easily fixed by simply reattaching a package’s file[s] on its Edit page, but is there a way to find these broken packages without having to click on 600 links to see which ones ask to save permission-denied.txt? Thanks
Hello;
– 1. I currently have an existing directory structure containing ZIP files
– 2. which I’d like to insert into existing pages in a table-view
– 3. with a direct download link
I have figured out that for 1. I can attach a folder to a Package, but inserting that Package (only Link Template is available or I am not understanding the template concept) only offers a link to an extra (and unwanted) downloads page.
If need be I can walk away from the existing directory structure and create custom Packages / Categories / whatever is required. Most important is have an existing list or table of files be injected in existing pages with a direct download link (ie. straight to the file.)
I’m usually persistant enough in figuring stuff out but this plugin and its mechanisms has me absolutely dumbfounded.
Thank you for pointing me in the right direction.
Seems we have a problem with the download function on the new (locs.co.uk) web site, can you help please?
When you try and download the document name comes up as ‘link expired’ and that’s all you get when you download. Can you have a look please? The email you get confirming the download also just shows ’link expired’.
Is there any way we can find out the email address for someone who tried to download a white paper earlier today, I’m assuming they only got the expired message and not the real document so want to send them the document manually.
Hello! I am using a membership plugin to protect content on my site. The one part I’m having difficulty with is the popup format of generated by WPDM. I’m 99% certain this used to work, because I recall being pretty excited about it. But either I’m imagining that, or something has gone wrong.
Using the popup is important to us for navigational purposes (to keep the user on the page that lists the downloads — they click the link, see the popup, grab the download, close the window — now they are back to the same list of downloads).
But the download button should be hidden from sight for some users. This is done (by the membership plugin) with a shortcode.
I created a page template that uses shortcodes to determine what the users will see, and as I mentioned earlier, I’m sure it was working at one time. But now I’m seeing the shortcode being output as plain text, and not functioning as they should.
Any idea why, or how to fix this? (Screenshot attached, and access to my site will be in the next private message.)
Hello!
The E-Mail-Lock is not working properly. We tested several times with 10 different Mailadresses but only one out of 10 mails is send. For us, this is the keyfeature we bought the dev-version for but it’s not working, so the plugin is nearly unsuable for us, right now.
Though i have installed the german language files (and tried to edit them) the text “subscribe to download” and “download-link is send” is not translated.
Can you help?
Hi there, first of all i’d like to say a huge thanks to Shahriar and the devs for their recent customisation work on WPDM for my site, the access request system you guys have dev’d for me is awesome.
I now have an issue with how to populate my sites library.
Originally I planned on this system.
‘Box’ Repository Sync’d With PC > PC FTP Upload Every 48hrs Automated > Files On Sever Linked To Packages
(This was originally my idea so that access control wasn’t handled by Box and we could keep it all in sync, this was on the understanding that the file names would never change at any stage of the sync, but i’ve just been informed that’s no longer going to be the case.)
So now that method isn’t going to work I was considering the following.
> Duplicate the ‘Box’ directories as a second copy that has Box open access.
> Sync that open access ‘Box’ and it’s files with packages in WPDM
> This should allow the access control customisation on WPDM to handle the downloads of the files from the Box.
My question:
(I was just finishing the .csv for bulk import when the client told me about the name changes so you can understand i’m now hoping there is a way to populate all my packages using a Box linked file with some ease.)
I’d appreciate if you could advise me of the best way for me to set this library up to support changes in Box files without breaking the package links when they are made.
Shahriar i’ll be on skype if you can discuss.
Thanks in advance,
Ben Lloyd
Hi Shaon and Shahriar,
Once more I would like to thank for the great plugin and the always quick support !
My little problem today is, that the “order by download_count” sorting in a wpdm-archive does not work.
I use the following code form your manual http://www.wpdownloadmanager.com/doc/installation-usage/
[wpdm-archive button_style=”default” link_template=”5714cdf0cba4f” items_per_page=”9″ category=”category-slugs” order_by=”download_count“]
on this page: https://www.schiedel.com/de/downloads/
Please choose any category in the drop down… The order_by=”download_count“ sorting does not work.
Just for info, I have the drop down selection fields hidden via css. But the error is also without my change…
/* #mk-page-id-37 .w3eden .col-md-3 {
display: none !important;
} */
Is this a known bug ?
Any Idea?
Thanks a million for any help!
Best regards
Christian
Hi,
I have many pro licences and in my new website http://www.cassavamatters.org/, link to template in download manager settings / frontend does not work. Documents were displayed in pages with default template. I tried to add a template using a shortcode and there it worked. But this is more difficult for me. When I select a template for widget WPDM new packages, the template works but it does not work in settings. Here my issues:
1. Please help fixing link to template in download manager settings / frontend so that I can choose a template for my dcuments.
2. I would like to insert widgets WPDM new packages and WPDM new packages by category in a content area and not in a sidebar. The shortcode should include a limit for the numbber of new packages, a template and a category. Is there any shortcode to insert these widgets inside a post or page with these specifications?
3. I used Widget Template for widget WPDM new packages, however, I find the thumbnails very small. How can I display my thumbnail in full size which is 200px *200px rather than very small.
4. Where do I find the list of template names and ID so that I can use them in my shortcode?
Thanks
I have an issue with video that has still not been addressed. For whatever reason when the videos download they are corrupt and will not play. See link here: http://u.burnfree.com/download/new-video-test/
Before I upload the videos I make sure they work and they work fine. When I try to re-download them they WILL NOT play.
Please contact me for login instructions. Everything works but video! And we need them to work badly! Please help.
I am using the GeneratePress theme on my blog. I updated the theme a few days ago and since then the images in the pages have disappeared in the individual widgets and category lists. They do still show on the individual detail pages. I have tried adapting the code, but have had no luck fixing the problem. Can you review the website site and give any insight on how to get the images back?
blog example page: http://babydiapercakechatter.com/wp/bbq-wrappers-party-games/ scroll down for single package.
blog example page: http://babydiapercakechatter.com/wp/bbq-party-menus/ for category list of packages.
This is the template code:
<div class=”clear”></div>
<div class=”row”>
<div class=”col-md-12″>
<div class=”thumbnail”>
<div class=”row”>
<div class=”col-md-3″>
<p> </p>
<p>[thumb_150x150]
</div>
<div class=”col-md-5″>
<font size=”4″>[title]</font><br/>
[description]<div style=”margin-top: 10px;”>
[thumb_gallery_150x150]
</div>
</div>
<div class=”col-md-4″>
<table class=”table table-bordered table-striped”>
<tbody>
<tr><td>Size</td><td>[file_size]</td></tr>
<tr><td>Downloaded</td><td>[download_count] times</td></tr>
<tr><td><b>Details</b></td><td><b>[download_link]</b></td></tr>
</tbody></table>
</div>
</div>
</div>
</div>
</div>
<hr noshade=”noshade” size=”1″ />
I made a page for my frontend uploader located at: http://sitename.com/index.php/downloads-frontend/
That part is fine. The actual links, such as those of my edit buttons, go to “/edit-package/6093/
Which results in Page Not Found because edit-package page doesn’t exist…
In the WPDownloadManager Demo the EDIT buttons links are formed as such: /?adb_page=edit-package/6093/
So it seems my links are missing the “?adb_page=” part…
If I MANUALLY type in the address using the link style used in the demo (http://sitename.com/index.php/downloads-frontend/?adb_page=edit-package/6093/” it finds the page and works fine, but how do I get my frontend page to actually generate the proper form of links so I can just click the damn buttons instead of having to copy paste links like that?
Thanks!
So I’m not sure if there’s an issue with my site or if the download link that is created from [download_link] is supposed to end up just being plain text? I was hoping it would be using the Link Template I have selected for that package to show some sort of fancy download link. The link can be found at the bottom of every package.
You can view my test package here with the download link at the very bottom in plain text:
http://northwesternmedicalreview.com/index.php/download/anatomy/
Any way to make it use a link template?
Thanks