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I link from external location to a page with a WPDM PRo form on it. The form is supposed to allow sending a link to a document, after user provides their email and name. HOWEVER, most of the time one particular form will just hang up. Pressing the download button produces no action.
Further detail: When I navigate to the download package page from the website, the download works.
When I link to the download package page from an external site, the download does not work on multiple packages.I have a bunch of downloads on our website where we currently use Box links instead of hosting on the website. Now, we would like to upload the files to the site. However, when I remove the Box link and add the pdf the download link does not work how it should. I am wanting it to prompt the location where the user would like to save it. I’ve tried all of the download link options and none seem to work however it is saving it in my downloads folder on my computer. Nothing is popping up saying it is doing that though. If I create a new package, all works just fine. It is only on the ones where I am switching from using the Box link to uploading the file. I really don’t want to have to create new packages for every single download as there are a lot. Am I doing something wrong?
Thanks,
HayleyTopic: Display Issues
We recently updated to php 7.2 but this update broke our display for anything related to Downloads Manager. Below is a link to the page where one of the display issues is occurring. Please advise.
clone site/
http://rapid-thimble.flywheelsites.com/cleanwall-porcelain-wall-panels/Live Site but plugin disabled.
https://extechinc.com/cleanwall-porcelain-wall-panels/Is it possible to have WPDMPro go to a URL after filling in the form (instead of downloading a document)? (No billing is involved)
Topic: Parent link is not working
Thanks for all your great support. First class service. I would like to launch the site on wed. I need to tidy a few things …
1. Have a look at the attachment – software-link.jpg. The software link (parent link) at the top menu should be hyperlinked to https://ps-cardiagnostics.com/software/ but there seems to be a bug. Can you help pls
2.If you look at the diagnostics page – https://ps-cardiagnostics.com/downloads/diagnostics-software/, you can see at the footer of the site with pagination 1,2,3 next. How can I make this page to show all products rather rather having the pagination? Thanks
I think that’s all for now
As the title suggests, I had no issues with Download Manager until I upgraded the website with an SSL, since then I have the download links load the download page successfully but then they would randomly show a ‘Page Not Found’ error message.
The only fix (not really a fix) that I found so far is to keep checking the links! and when they’re down again I’d visit the Download Manager settings on my WordPress interface and just hit ‘save’, this’ll immediately solve the issue for a random number of daysPermanent fix please and thank you.
P.S. Files are stored under ‘Control Panel’ with the host, they are accessible otherwise
P.S.S. I’m unable to reproduce the error, it just happens
P.S.S.S. Losing customer’s trust, need urgent helpTopic: WPDM disables caching
We are using the latest WPDM Pro after just upgrading from free edition. Both free and pro seem to somehow send a pragma: no-cache attribute even for pages that have no downloads.
Here’s what our hosting provider found:
—
However after doing some addtional digging on the site, the cause of the
server not caching pages is being caused by a PHP session being served to
anonymous site visitors.curl -I https://revocent.com
HTTP/2 200
date: Wed, 13 Mar 2019 18:21:06 GMT
content-type: text/html; charset=UTF-8
content-length: 78345
server: Apache
expires: Thu, 19 Nov 1981 08:52:00 GMT
cache-control: no-store, no-cache, must-revalidate
pragma: no-cache
x-pingback: https://revocent.com/xmlrpc.php
link: <https://revocent.com/wp-json/>; rel=”https://api.w.org/”,
<https://wp.me/P7uo5D-7Z>; rel=shortlink
set-cookie: PHPSESSID=QmdpyWry%2CMmnIL%2CQGpRsN1; path=/The PHP session cookie above is making it so that varnish is unable to
serve cached pages. This cookie is being generated by the download
manager plugin. You may want to check the plugin settings to see if it is
possible to disable this PHP session cookie and only use it on pages
where it is needed by the plugin.
—We have WPDM configured under https://revocent.com/downloads only.
How do we fix this?
Hi,
I’m trying to do something a bit “complex”.
We want to give some of our users a from (maybe a gravity form module) where they may insert title, subtitle, mini bio and upload 6 files>
1 black and white DOC
1 colored DOC
1 black and white PDF
1 colored PDF
1 black and white JPG
1 colored JPGAlso choose the category and the tags.
Then we would need each entry of this form to be inserted in a wpdm package, where the page template the final users must see, has the following structture>
– Title
– description that contains subtitle and mini bio
– black and white DOC autogenerated thumbnail + download link
– colored PDF autogenerated thumbnail + download link
– black and white PDF autogenerated thumbnail + download link
– colored and white JPG autogenerated thumbnail + download link
– black and white JPG autogenerated thumbnail + download linkIs this possible with WPDM? How may I do it?
thanks for the support
Good Morning,
I have some documents on my website which are linked as documents from Media, i would like to add these to Download Manager so i can track downloads. For example on this page, http://culchethhigh.org.uk/parental/ there are a list of policies and these documents that i want adding.
I have gone through all the Default Template options and cant find one that is suitable as i would like one that when viewed by the public they dont see the file size, downloads and a download button, its is just a text link as i already have.
Would this be a possible option?
Thank you
Topic: Download Restricted by Role?
I’m trying to find somewhere in the documentation where it talks about how to restrict downloads by role. Can you please point me in the right direction?
Would that only be a pro feature?
Also, can you please provide a link to a page in the demo that demonstrates this on the front-end?