I was testing out the Email Lock. The email with the download link was never sent. How do I fix this so that the download link emails go out?
Hi! thanks for the reply. I cannot give you ftp access as per company policy but I have checked error logs and there is absolutely nothing there.
I tested on another wordpress install and does not work:
https://caisafety.com/store2015/test-download-page/
I have also checked file-type-icons directory and it is there with the correct permissions.
eg.
https://caisafety.com/wp-content/plugins/download-manager/assets/file-type-icons/pdf.svg
https://caisafety.com/wp-content/plugins/download-manager/assets/file-type-icons/pdf.png
Also, tried sorting by ‘categories’ but does not work. code:
[wpdm_all_packages items_per_page="30" categories="access-platforms-gangways,bus-rv" jstable=1 order_by=”categories” order="ASC" cols="title,file_count,download_count|categories|package_size|download_link" colheads="Title|Categories|File Size|Link" download_link="1"]
I am changing template to one that works [wpdm_category].
You should really fix this for future reference. Thanks!
Hi,
We have updated to the latest version of your plugin and it has broken the links on our site.
I was able to set the base url for the download location previously now i cant find anywhere to set it ?
My site was
https://www.jahfx.com/downloads/worlds/
https://www.jahfx.com/downloads/models/
now its
https://www.jahfx.com/download-category/worlds/
https://www.jahfx.com/download-category/models/
How do i set it back to how it was before ?
Hi,
Maybe you used custom code update in the file. After the plugin update, the file changed. So the link is disabled. For custom code update, You need to copy the file from \plugins\download-manager\tpls\wpdm-all-downloads.php
and put this file into the active theme/download-manager/ wpdm-all-downloads.php
, then the update will not affect the template file. More details here.
Now, After the update you can use cols="page_link,file_count,download_count|categories|update_date|download_link"
with the shortcode so the page link will be desplayed with the title. So you can use page_link instead of title in the cols
.
Thanks
Hi,
Guest download is working now. I have added a patch to your site to fix the link-expired.txt issue. Added this on our side too for the next update.
Thanks.
Hi,
Please use TinyMCE Button add-on ( https://www.wpdownloadmanager.com/download/advanced-tinymce-button/ ) to insert shortcodes easily. It has user-friendly UI which helps a lot.
You can use custom link template to match your theme style. Please read about custom link/page templates here https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/ You will find a detailed tutorial here https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/
Thanks.
Hi,
You have to clone the current link template you are using and then replace [page_url]
template tag with [download_url]
. That will replace the details page url with a download link.
Thanks.
In regards to GPRD the subscriber is the one who needs to double opt-in, not us as the collector of the information. This addition of keeping the email pending until approval is good for false emails only but doesn’t solve the double opt-in requirement.
For double opt-in, if they entered an incorrect email address they wouldn’t be able to verify and we are asking that the package not be delivered until they verify. This would kill 2 birds with one stone. It would require accurate email addresses as well as be providing the double opt-in requirement for GPRD.
From Martino’s original request:
Step 1: Customer type in my form -> My customer receives Email Verify Link to the email address they entered.
Step 2: Customer Clicks this email verify -> system will send Email with Link Download
I’ve managed to solve this. For anyone wondering: you need to edit link template and there you substitute whatever is in the link with [download_url].
Hi,
you can easily modify the page/link template to remove the download link button. As you want to use file_list download button. Please go to /wp-admin/edit.php?post_type=wpdmpro&page=templates&_type=page
page template section and modify the one you are using with the package.
Thanks
Hi Simon, I was about to post the same issue. Even more, for me 95% of packages show the empty page.
For those that show up the link is not working. Just a plain text. I had to disable the membership and allowed all downloads for now, as it is look empty 🙁
I’ve installed DMpro with the membership add-on, tinymice shortcode add-on and extended shortcodes add-on.
On my site I need 3 users who can only access their own assigned category.
In the membership add-on I’ve added 3 plans: beginner, advanced and refresher
I’ve created 3 members with each having access to 1 plan (so 1 beginner user, 1 advanced, 1 refresher)
In the downloads I’ve created 3 categories, one for each plan.
In each category I’ve added 1 test file.
In the download settings I’ve selected “When user is not allowed to download: Hide everything”
I’ve created a page that can only be accessed when logged in and added the following shortcode, using the tinymice creator:
[wpdm-all-packages categories="beginner,advanced,refresher," items_per_page=10]
When I visit the page as one of the members (let’s say advanced) I can see all packages that are created in the following format:
Title – Category – Date added – Download link
Only the download link for my own category is available, the rest is showing: “Subscribe – available for beginner or refresher only”
But I can still see the other package titles and icons, categories and date added
How can I change it so that only the one category for this user is showing, and the rest is completely hidden?
Am I missing something?
Victor
Hi,
If you want to preview package in the popup then it will require custom code customization.
But you can pop up for the download file. You can use the extended shortcode addon and use [popup_link]
in the page/link template. It will open the package link in a bootstrap modal popup.
Thanks
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Hi Support Team,
after I installed the newest plugin on our site, some of the packages cannot be downloaded anymore. The message ‘file not found’ ist displayed. Can you please check this link: https://www.technical-fixprotocol.org/recommended-practicesguidelines/
Why is the file not found?
Regards, Eva
Hi there, hope you’re all well.
Some time ago you did some custom work for us on our site https://jacobi.net/
We currently have the following setup
1. Files stored on our server.
2. Our script can be run to populate the packages and package categories as well as setting template.
3. Site visitor browses categories to get to package and fills out the access request form.
4. Once access request is received we set a password and then send it out via the system.
Step 2 isn’t working too well at the moment and we need to look at it to fix it.
However our clients requirement for the online downloads library has now changed.
They want to just get an email requesting a specific file and then they will send Box links manually in response to that email.
So my question is – Can we refine steps 1/2 so that we can populate our site based on the box.com stored contents? OR do you have an import script that sets package categories based on the directories that the files are stored in?
Any help would be much appreciated, it’s been a while since this was working correctly.
Thanks,
Ben
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Please send me the package/download link to check the issue.
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Downloads working fine. Please send the link of the package which showing the link expired.
Thanks
Thanks Victoria, I am also having this issue. I have reset the package # downloads/user, cleared computer and site cache, still get the expired-link.txt file. Any thoughts are appreciated, thanks for the help.
Scott
Hi,
Please send login in private reply to check the title link issue.
And you can bulk change the icons of the package with default values addon.
Thanks
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Hi,
Please use the following shortcode on the page, And replace the link template id with your custom template id.
[wpdm_packages template="template-id-here" order_by="download_count" order="desc" paging="0" items_per_page="10" cols=1 colsphone=1 colspad=1 title="Most Downloaded Packages" desc=""]
Thanks
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