404 Error on all download manager files

This topic contains 5 replies, has 2 voices, and was last updated by  Salahuddin Ahmed 6 days, 16 hours ago.

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#112233

Mark Franke
Member

I have been trying with my hosting company for two weeks to troubleshoot the issue of all files uploaded for use in the Download Manager are now redirecting to my 404 Page Not Found error page.

Permissions are correct on the /download folder. Firewall and security settings are not causing the problem and yet, even if I upload a new file through the plug-in and then insert the download link on a page I get the error re-direct.

Any assistance would be greatly appreciated.

#112265

Salahuddin Ahmed
Moderator

Could you share me the Admin login details in a private reply to check the details?

#112293

Mark Franke
Member
This reply has been marked as private.
#112321

Salahuddin Ahmed
Moderator

I have gone through your Admin area and also test several pages from the menu. Haven’t noticed any error. And noticed that you are also using Download Monitor by Never5! Could you please tell exactly where are you facing this 404 error?

#112325

Mark Franke
Member
This reply has been marked as private.
#112435

Salahuddin Ahmed
Moderator

Hi Mark, Please see the attached image. The download link you are talking about is related to Download Monitor by some other company, not by Download Manager by W3Eden

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