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Search Results
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In reply to: Direct download link shortcode
In reply to: Donwload links not working
In reply to: Templates all look the same & images don't display
The image issue probably related to directory permission. Could you please check the directory permission of this dir
/plugins/download-manager/cache/Or send FTP info so I can check.The template issue was coming from parameter
link_templateThe correct parameter istemplate( This is a bug in TinyMCE add-on which inserts the shortcode )I have updated it in your page. Now it will load the correct template.
Hello,
I set the page Guest orders wit the shortcode[wpdmpp_guest_orders]In the Email template Purchase Confirmation – Guest ( To: Customer ) [purchase-confirmation-guest] I insert the link to the Guest orders page.
Guests insert Order ID and e-mail, Proceed
but the download link does not work. The guest is not able to download the package file.Example: url of the Download icon https://www.site.com/?wpdmdl=712&oid=5b983f6cb1be7
Effective link: https://www.site.com/?msg=2 (homepage redirect)And, last but not least: which is the template file of
[wpdmpp_guest_orders]shortcode? I would like to remove the buttons “Invoice” and “edit billing info”Thank you.
In reply to: Email Lock with inline form
Yes, it is possible to use an inline form instead of the modal. You can use the Extend Page Template for that. Or just create a custom link/page template with the
[download_link_extended]template tag.In reply to: Zip file Downloads are empty – 0Kb
One more question on this. How can I remove the Zip download link from the template if it doesn’t work. I cannot find any way of doing this even after trying to edit the
In reply to: Unable to downlad files : link-expired.txt
In reply to: shortcode problem
Hi,
It looks like the custom template ID you are using there is somehow deleted. You need to select/use different link template.
Doc:In reply to: How to Open the URL Link in New window?
If you want to show link label then replace
[title]with[link_label]Please check this template tag reference https://www.wpdownloadmanager.com/doc/templates/template-tags/
In reply to: Possible to render html before/while downloading
In reply to: How to Open the URL Link in New window?
Please modify this part of your template,
Change
<a target="_blank" href="[download_url]">[download_link]</a>to<a target="_blank" href="[download_url]">[title]</a>In reply to: Migrate all files to a new website
Hi, we really need your help to solve an important problem for us. We have a lot of download files for our customers, mostly PDF and they all work fine. But we have one big exe-file, about 80 MB that we need your help with.
When someone clicks on that big file it looks like nothing is happening for a long time! And this is not a new problem, but it seems like it is maybe getting worse lately. In some browsers it says “Waiting for www…” in others it looks like nothing, so people give up.
Only after waiting a looong time they finally got a window where they can chooce where to save the file. After that it behaves normal and they can see the download circle and that takes about one minute (but thats is expected, due to the file is 80MB). But it is the process before the actual download that seems to be wrong somehow.
The biggest problem is on many occasion it takes too long time just to start the process, before they can choose where to save the file. So our customers are given “file temporarily unavailable” or “file is broken”. We can´t have that, this is our most important file. And there must be many other WPDM users who have much bigger files than this, and it is working for them, or not?
I have also spoken to our webbhotel WP Engine several times over the year and they can´t seem to do anything more to make this file download better. They said they could see “the process is sometimes being killed before it even beginning the download”.
Yesterday I tried deactivated ALL other plugins (including roles) and changed to twentysexteen theme, but it behaved excatly the same, so there is no plugin conflict!!
I have also tried different web browsers on both Mac and PC. No differens.
But the most strange thing there is never (almost never?) any problem to download the file for me, the admin!! When logged in as admin download starts almost directly. But for other roles and non-logged-in, it is a problem. No matter how I clear cache or try in incognito mode, for admin it is fast, for others it is slow!!
How can that be? Does WPDM have a “fast lane” for admins?Is there a problem with WPDM and exe-files?
Is there a problem with WPDM and files that are 80 MB?Please help, I don´t know what else to do.
(I will try to give you temporary login and a link to the file in separate reply.)
In reply to: Facebook Like Lock problem
I have tried to get an answer to this query for days now without success.
I use the Pro version of WPDM, I have created a large number of packages on my site, each containing a number of files. The individual files download ok but when users attempt to download the compressed Zip package, the downloaded file is empty. I cannot find any answers to how to correct this problem and it’s important for our customers to be able to do this. So can you please let me know what the solution is to this big problem.
I really do need to know the answer to this. If the Zip link isn’t supposed to work, then why is it there.
In reply to: How to Open the URL Link in New window?
Hi,
I created this link template:
<div class=”media”>
<div class=”media-body”>
[download_link]
</div>
</div>
<style>
.wpdm_icon{ width: 17px; width: 13px;}
</style>The visual display is correct. Click on the icon: i creates a new tab.
However, this does not work if you click on the link.
What am I doing wrong?Or is there a setting somewhere that forces opening PDF’s in a new tab? Only found the “Open in Browser” under “Basic Settings”.
Thank you for your support.
In reply to: :::Error by Login and Register sites:::
Hi,
Please send temporary wp-admin login info in private reply ( check the private reply button in the form below ). I will fix the warning issue in login and sign up form.
You can add a
logoparameter in the login and sign up shortcode to fix the issue.[wpdm_login_form simple=1 logo="https://demo.wpdownloadmanager.com/wpdmpro/wp-content/uploads/sites/2/2018/01/wpdm-icon-620.png"]There are many ways to display your downloads. The simple one is all downloads table which shows all available downloads in a tabular format.
[wpdm_all_packages]– Documentation Link.Install the TinyMCE Button add-on ( https://www.wpdownloadmanager.com/download/advanced-tinymce-button/ ) to insert shortcodes easily.
Thanks.
Topic: Password field does nothing
Recently the plugin stopped working. First, it wont display properly for the custom link template. (if I put download_link – a “#” appears) and for the download page template, where I have a password, the input fields appear but when you hit “download” nothing happens.
In reply to: How Can I hide all the metadata?
Hi,
Please use a custom page template to customize the package view. You can clone the current template you are using now. Then remove unwanted info blocks from there. Template editor is available in Downloads Templates page.
After creating the custom template you have to set it in the package settings to apply in frontend view.
Here is a detailed post on custom template https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/
Thanks.
In reply to: Possible to render html before/while downloading
Thanks, but there’s not really a URL as such. I’m just testing. I just wished to know if there is a method to display some content after the user clicks the download link which comes in the email.
In order to test it, you could visit https://agilatech.com/download/lynxari-2-0-0-linux-x64/ and then agree to the terms, and then enter your email, and then click the link in the email.
Thanks
Topic: Facebook Like Lock problem
Hello, have renew my license for this function to make it work.
Have decided to force members to Like my FB page.
I have installed last update but i see the issue is not solved.
Problem is if i like the page it does not show download button but stay with Like with how many likes it was liked then i press unlike and like again it reloads show Download button then page not found with /undefined url similar to other topic i found here i have seen you told to that person the patch will be in new release but it does not work with last update.
See this link for google drive video i made with issue i have the second pop up window is not captured i record with Xbox in win 10 that is why it is not shown in the video.
https://drive.google.com/open?id=1q1XrK4zGpipUHlW-JlknPyTKQDPKYm_vAlso i wonder does the like button will disappear for other packages if the page was already liked?
Hi guys,
I have the same problem als outlined in this older thread by another user here: https://www.wpdownloadmanager.com/support/topic/all-downloads-giving-download-not-available-txt/
And it’s also as Shariar told the user there: there are no files linked to that package.BUT – and here comes the point – all dwonloads were linked to the respective files.
What we did is, we cloned the whole WP installation and put it to a new server (new IP, new Domain). Everything seemed fine, but not the downloads. All files where transported, but somehow WPDM just deleted(?!) all links between the package and the respective files.What can we do? We need that clone as it will be a productive part of a banking website for a customer.
So we’d need quite urgend support on this one.Thanks a lot in advance!
ChristophIn reply to: Hide document size
Try using different link/page template. However, more details option to show/hide any particular data is only available with the pro version.
In reply to: Invalid License – Business Special Pack
Hi,
The key should work fine with 2 more domains as your key is linked to 3 domains. Are you using the latest version of Download Manager? The invalid key issue might appear in some older versions of WPDM.
Please send temporary wp-admin login info in private reply if you are getting the error with the latest WPDM.
Thanks.
