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One of your plugins is creating the JS error which is blocking the download operation. We can bypass it using a custom link template. Please install the Pro version of Download Manager and then you can create custom link template from Downloads Templates page. Or just let me know after installing Pro. I will create the template for you.
Hi,
We have a problem with the Download manger Premium plugin license:
Website was in a temporary domain http://ajba****.se
as under construction status and today we migrated to it’s permanent domain http://digita******.se/.
After the migration we can’t update license as it’s linked to the old domain.
Thanks a million!
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When a download is expired the expired notice is shown automatically. Download Manager replaces the download button the notice text. Make sure you have [download_link] template tag in your template because this is the tag that shows the expired notice.
Okay, I did not realize that was an option.
However, when I try to generate a link it says “Error! Unauthorized Access”
Also, I don’t want a usage limit or a time expiration. Should I just put large numbers those fields?
Will this option show as a link template in bbpress or it will simply be a link to click on for a direct download?
You can generate the download link using the “Generate Link” button located under each pacakge in all packages page. Then put this link in the bbpress topic.
https://www.evernote.com/l/AUcPjSV2cWBGzL2uFoSxtmGvRW9ctjC-BxMB/image.png
HI There;
I have several items I need to address for my customer. they are all minor to us but of course important to them. The product works awesome for how we have deployed it, thank you for the great work! Below are the items and I apologize if they are answered elsewhere but I could not find references. If they are enhancement requests or being considered for future releases, please let me know!
1) The customer wants the cart to have the ability for “clients” to be able to unselect items in the download application. Currently if you want to unselect an item, you have to go into your cart and delete it
2) The customer would like the cart to automatically delete with out having to refresh after they download
3) The customer would like breadcrumb’s to work on the download application currently i am unable to find a way to make them work with the available breadcrumb apps I can provide access to show examples if necessary
4) The customer has to be WACG compliant and the audit returned the following:
– All download hyperlinks below red arrow do not read out the file name they just read out ‘download hyperlink’. Each download button should read out “Download file name”
5) The customer would like the download history to show the actual file downloaded vs. the package name for two reasons:
a) if the package name changes then the link is broken
b) several packages have 300+ files in them and remembering what specific files in a package was downloaded is difficult for their clients
Thank you and again, GREAT job on the application!
bob
Hello,
The download package works great on pages, however I would like to display the package link on a forum topic page. Shortcodes do not work on these pages so how can I do this??
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I can’t find anywhere in shortcode generator (or in your documentation) how to create category blocks like the example here: https://demo.wpdownloadmanager.com/wpdmpro/category-blocks/
Could you please provide me a link with instructions or at least the shortcode that generated the content of your example page?
Thanks in advance
We are using Enfold theme but the login page is not allowing a slider we want to add at the top that goes under the logo (so that the logo and navigation will show). This works on the register page and dashboard page, just not the login page.
Here is a link to the login
https://dev.hostsites.cloud/acaw/downloads-login/
here is a link to the register
https://dev.hostsites.cloud/acaw/downloads-register/
As you can see the login page does not have that image at the top even though within the page itself (backend) it has been added.
Anythoughts
No idea if this is all linked
i have 2 x wpdownload manager accounts
from the admin i cannot connect to the account with the purchased wpdownloadmanager
but annoyingly i can with my old account
i had an issue getting my licence when i bought the product with the new account so maybe your internal settings need sorting out
with the wpdownload manager error the admin is up to 24 seconds load time!
i need some assistance please
You can remove those links by overriding the email template. To modify the template copy it from /download-manager/email-templates/ directory. Then place it in your /active-theme/download-manager directory and make necessary changes. But keep the same file name. Now, this new template will be used to send emails.
Sorry, I guess I don’t understand how the Block Emails function is supposed to work. Can you explain it to me or direct me to a place that discusses it in more detail?
I assumed the function would refer to the list of email addresses I entered and prevent the system from sending or receiving any emails to those addresses. Specifically, I want to specify a domain I could enter in the blocking list (for example xxxx.com) and then when the system tries to send out email messages with a download link (per the Email Lock function) it should recognize the email address domain as one I entered in the blocking list and NOT send any automated email message to it after all. But email messages to all other email addresses should still go out as normal.
So I guess the system does not work this way? Where can I learn more about how it is actually designed to work?
Thanks!
You can add multiple files in the same package/post. Then show the files using a Table or Box format with individual download links. The user can download the file they prefer.
Here is the demo link of multi-file package https://demo.wpdownloadmanager.com/wpdmpro/download/multi-file-package/
Hi,
Moved the website using download manager to definite location and now de Licence key is not valid anymore. How can I change the URL of the Linked site?
Details in private reply below.
Best regards,
Ariane
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Custom Fields added in Quick Forms are available as extra form fields in email lock.
Custom Fields added from Downloads Custom Fields page as used in add/edit package page to collect custom data associated with package. Use the Template Tag: in your custom template to show the custom data that you set in add/edit package page. The PHP code is intended for PHP templates not WPDM Link/Page templates.
No, ACF doesn’t support checkout billing form. But you can use a custom template for billing checkout to modify the form. We will add the option to modify the Profile fields using ACF soon, this is still a beta feature.
Hello!
The current behavior of email lock is to add the user’s e-mail to the subscriber list as soon as they submit their e-mail address when a download package is ’email locked’.
I would like a way to confirm the user downloaded the file through the link they were sent afterwards. This would allow me to have a “confirmed” email address as opposed to whatever someone puts in the box.
Is there a way to either A) Add the e-mail to the subscriber list AFTER the download has taken place or B) Query the database for which link has been downloaded and add a flag to the “confirmed” email addresses based on that?
Thanks!
Hello! Here’s what happened:
• I imported a bunch of files using the CSV importer.
• My files were in /uploads/download-manager-files/
But I was missing some files! That’s left me with some package items that have metadata but don’t have files attached to them.
I found the missing files and added them to the /download-manager-files/ folder, but even after refreshing my cache, it didn’t resolve the link.
Is there a way to quickly fix these links? There are more than 100 I need to fix.
Thank you!
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Place your files in /uploads/download-manager-files/ directory. Then write the filename under files column in your CSV file. Use a comma if you are adding multiple files in the same package. Then import the CSV. Your file will be linked to the package. You have to use full file path under files column if files are stored outside the /uploads/download-manager-files/ directory.
You have to create the categories manually first. Then use the category slugs in CSV file to assign them to the package. Automatically created categories don’t maintain the hierarchy.
Please send temporary wp-admin login info in private reply to check the PDF Viewer issue. Maybe the file isn’t linked to the package. You can try uploading a PDF manually.
I currently am using the free version but wanted to customize the link templates. I read that I had to purchase Pro. I purchased pro, and went to install the plugin, thinking it would rewrite the old or add the new parts in. I am getting this: Destination folder already exists. /home/aarongiroux/public_html/wfdf/wp-content/plugins/download-manager/
and then it fails instillation. Guidance please. (wordpress novice)
Please check the “Private Download Links Usage Limit:” option in the Basic settings page. Or send temporary wp-admin login info in private reply if you want me to check the issue.
