Hello. We uploaded our digital products through add a link to the archive. And some time ago we changed/update the links and insert the new. And now when customer pay for the product as guest he have the error dialog window that “download link is expired”. This error appear if item bought as a guest. I tried go to privacy and clear all cache but it not help us (( . How we can fix it?
Best
Fred
Hi I just updated to the latest version and the A Tag for the table format is not generating for the Title to link to the download page. It is skipping it completely.
http://projectcleanwa.wpengine.com/archive/
Also, 2 other issues:
1.) I cannot sort the table now
2.) It is trying to query everything by Update_Date but I need it to query everything by Publish_Date …
Please Help 🙂
Microsoft Word is not opening File Download Links – For example I want to open https://www.nhslanarkshire.scot.nhs.uk?wpdmdl=5182&ind=1553676390912 hyperlinked within a Word document. The error message says ‘ https://www.nhslanarkshire.scot.nhs.uk?wpdmdl=5182&ind=1553676390912. Cannot open the specified file. ‘
The URL works fine if it is pasted into a browser. After a bit of research, including Microsoft forums, it looks like it may be due to the the ? and & symbols in the URL. Is there anyway to get a URL for an item within a package that does not include these symbols? The same issue exists using Excel etc. If it is an issue for Microsoft Office software, I am sure it will be for others. Thanks
Hi
We are getting these errors on the front end registration form:
Warning: Illegal string offset ‘logo’ in /home/detect/public_html/website/wp-content/plugins/download-manager/tpls/wpdm-reg-form.php on line 19
Warning: Cannot assign an empty string to a string offset in /home/detect/public_html/website/wp-content/plugins/download-manager/tpls/wpdm-reg-form.php on line 19
See screen grab.
Also…
After a user logs in they are not redirected to their WPD dashboard. They just get a message sating “You are already logged in.” and no link to dashboard.
Can you help please?
I need to change my linked site license key from thepeoplesnote.com to downloads.thepeoplesnote.com
Thanks
Hi, is it possible to get the additional links to display for an EDITOR role. They appear fine for ADMIN level access.
Specifically the ‘Email download link’
Thanks
404 error: https://demo.wpdownloadmanager.com/wpdmpro/wpdm-package/line-icons/
Broken link on this page, https://www.wpdownloadmanager.com/doc/templates/
Link Template, Page Template and Email Template.
# Link templates are used to render short-code [wpdm_package id="package-id"] ( Ex: http://demo.wpdownloadmanager.com/wpdmpro/ready-to-use-templates/ )
# Page templates are used to render package details page ( Ex: http://demo.wpdownloadmanager.com/wpdmpro/wpdm-package/line-icons/ )
# From Email templates tab you can custom emails like email lock email, new package notification email, user signup email.
I need help to understand why the amazon s3 links don’t work instead of the download button I see a download error message
This used to work fine, but is no longer working. When I click the “Link” button next to a download file, copy that URL and paste it into the browser, it get looped back to the home page.
I have checked and Individual Downloads is enabled in both the Settings Screen and for the package.
Any help is appreciated.
TIA
KO