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  • May 16, 2019 at 6:49 pm #97033

    In reply to: Order by update_date not working


    Shahriar
    Moderator

    Please try the following shortcode,

    [wpdm_all_packages items_per_page="20" jstable=0 order_by="modified" order="DESC" categories="brochures" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download"]

    May 16, 2019 at 6:27 pm #97031

    Topic: "download link is expired"

    in forum Download Manager Pro

    Fred Gekwell
    Participant

    Hello. We uploaded our digital products through add a link to the archive. And some time ago we changed/update the links and insert the new. And now when customer pay for the product as guest he have the error dialog window that “download link is expired”. This error appear if item bought as a guest. I tried go to privacy and clear all cache but it not help us (( . How we can fix it?

    Best
    Fred

    May 16, 2019 at 4:41 pm #97030

    Topic: Table format shortcode not generating the A Tag .

    in forum Download Manager Pro

    Israel Farrer
    Participant

    Hi I just updated to the latest version and the A Tag for the table format is not generating for the Title to link to the download page. It is skipping it completely.

    http://projectcleanwa.wpengine.com/archive/

    Also, 2 other issues:

    1.) I cannot sort the table now

    2.) It is trying to query everything by Update_Date but I need it to query everything by Publish_Date …

    Please Help 🙂

    May 14, 2019 at 11:10 pm #96950

    In reply to: wpdm_all_packages – open in new tab/window


    Kyle Borg
    Participant

    Hi-

    I don’t know if your setup is different than what the production release is, but the page can’t find a reference to $data[‘link_label’]. link_label is not a variable I am aware of and don’t see it as part of the Template maker. I have download_url and download_link. But utilizing your new file with the reference to link_label, nothing shows up in the download column.

    May 14, 2019 at 5:23 pm #96943

    In reply to: Help Urgent! (File not found)


    Flavio Pessoa
    Member

    Link error:

    http://saaeunai.mg.gov.br/2018/concorrencias-2019-em-andamento/

    Download ALL, error (.rar): The archive is either in unknown format or damaged

    Download last 2 (.pdf): File not found or deleted from server

    May 14, 2019 at 12:42 pm #96937

    Topic: File Download Link not working in Microsoft Word/Office products

    in forum Download Manager Pro

    Yvonne Law
    Participant

    Microsoft Word is not opening File Download Links – For example I want to open https://www.nhslanarkshire.scot.nhs.uk?wpdmdl=5182&ind=1553676390912 hyperlinked within a Word document. The error message says ‘ https://www.nhslanarkshire.scot.nhs.uk?wpdmdl=5182&ind=1553676390912. Cannot open the specified file. ‘
    The URL works fine if it is pasted into a browser. After a bit of research, including Microsoft forums, it looks like it may be due to the the ? and & symbols in the URL. Is there anyway to get a URL for an item within a package that does not include these symbols? The same issue exists using Excel etc. If it is an issue for Microsoft Office software, I am sure it will be for others. Thanks

    May 14, 2019 at 11:28 am #96930

    Topic: Register Form "Warning: Illegal string offset 'logo'…

    in forum Download Manager Pro

    The Detective
    Member

    Hi

    We are getting these errors on the front end registration form:

    Warning: Illegal string offset ‘logo’ in /home/detect/public_html/website/wp-content/plugins/download-manager/tpls/wpdm-reg-form.php on line 19
    Warning: Cannot assign an empty string to a string offset in /home/detect/public_html/website/wp-content/plugins/download-manager/tpls/wpdm-reg-form.php on line 19

    See screen grab.

    Also…

    After a user logs in they are not redirected to their WPD dashboard. They just get a message sating “You are already logged in.” and no link to dashboard.

    Can you help please?

    May 14, 2019 at 8:07 am #96916

    In reply to: Change License Key to a different domain


    Götz Anders
    Participant
    This reply has been marked as private.
    May 14, 2019 at 5:47 am #96911

    In reply to: Change License Key to a different domain


    Shahriar
    Moderator

    I see you key is linked to downloads.thepeoplesnote.com now. Maybe someone else from WPDM team unlocked the key associated with order #5cba78673bc0f

    May 12, 2019 at 11:04 am #96879

    In reply to: Popup not working in IE


    Shahriar
    Moderator

    IE doesn’t support the latest features of Javascript which is used in the popup. If you want to make the lock IE compatible then use the embedded form. In your link template, you have to replace [download_link] with [download_link_extended] to use an embedded form instead of popup.

    May 11, 2019 at 5:08 am #96871

    Topic: Change License Key to a different domain

    in forum Download Manager Pro

    Zamick Milhouse
    Member

    I need to change my linked site license key from thepeoplesnote.com to downloads.thepeoplesnote.com
    Thanks

    May 10, 2019 at 7:28 pm #96853

    In reply to: Adding multiple items to cart


    Scott Kolbe
    Member

    If it helps, I also tried installing it on my main site, marketyourcraft.com. Same credentials if you want to check it out. After I put WPDM in test mode, logged out of WordPress, cleared my cache, then proceeded to order, the transaction went through correctly and I was taken to the guest orders page. Like above, I pressed “proceed” with the email and order number pre-populated. This time it took me to a page that just said “success” (screenshot below). Could this be leftover test code? Should the response be the download links below the email and order number fields?

    Cheers!

    Scott

    May 10, 2019 at 7:00 pm #96852

    In reply to: Adding multiple items to cart


    Scott Kolbe
    Member
    This reply has been marked as private.
    May 10, 2019 at 3:42 pm #96845

    Topic: Additional link for Editor role

    in forum Download Manager Pro

    Mike Taylor
    Participant

    Hi, is it possible to get the additional links to display for an EDITOR role. They appear fine for ADMIN level access.
    Specifically the ‘Email download link’
    Thanks

    May 10, 2019 at 4:14 am #96827

    In reply to: Change linked site for license key


    Zamick Milhouse
    Member

    I need to change my linked site license key from thepeoplesnote.com to downloads.thepeoplesnote.com
    Thanks

    May 9, 2019 at 2:56 pm #96814

    Topic: DOC example, 404 error

    in forum Download Manager Pro

    MICHAEL DEANE
    Member

    404 error: https://demo.wpdownloadmanager.com/wpdmpro/wpdm-package/line-icons/

    Broken link on this page, https://www.wpdownloadmanager.com/doc/templates/

    Link Template, Page Template and Email Template.

    # Link templates are used to render short-code [wpdm_package id="package-id"] ( Ex: http://demo.wpdownloadmanager.com/wpdmpro/ready-to-use-templates/ )

    # Page templates are used to render package details page ( Ex: http://demo.wpdownloadmanager.com/wpdmpro/wpdm-package/line-icons/ )

    # From Email templates tab you can custom emails like email lock email, new package notification email, user signup email.

    May 9, 2019 at 12:47 pm #96810

    Topic: link download error

    in forum Download Manager Pro

    cmplus
    Member

    I need help to understand why the amazon s3 links don’t work instead of the download button I see a download error message

    May 8, 2019 at 7:35 pm #96784

    Topic: Bulk Import Not Linking and Not Showing in Sidebar Archive

    in forum Download Manager Pro

    Nathan Clark
    Participant

    Ok,
    So I setup this plugin, added in the extras (Download Manager, Archive Page, File Manager… etc) and turned on the archive sidebar template through a page with shortcode.

    [wpdm-archive button_style=”default” link_template=”5cd232eeaf34d” order_by=”post_title” order=”asc” items_per_page=”10″ cat_view=”sidebar”]

    I have a Page Template assigned to the package..
    I have assigned a category, which is another issue as it doesn’t show this package in the Category when I view the page on the frontend, it shows a weird layout of the category outside the Parent Category inside the package editor.

    I am getting a Download Error on all the bulk imported packages I put in. It seems the files are disappearing from the category when I go to find them on the frontend.

    Please let me know how we can get this resolved. This is extremely frustating since I have over 2000 packages to upload and I can’t 30 to display correctly and I have put 40+ categories into play and spent a significant amount of time getting to here.

    May 8, 2019 at 2:41 pm #96763

    In reply to: Mailchimp Addon


    Trevor Andrews
    Participant
    This reply has been marked as private.
    May 8, 2019 at 2:34 pm #96762

    Topic: Individual Download Links No Longer Working

    in forum Download Manager Pro

    Vela Agency
    Member

    This used to work fine, but is no longer working. When I click the “Link” button next to a download file, copy that URL and paste it into the browser, it get looped back to the home page.

    I have checked and Individual Downloads is enabled in both the Settings Screen and for the package.

    Any help is appreciated.
    TIA
    KO

    May 8, 2019 at 10:59 am #96754

    In reply to: How can I change the language ?


    Katrin KLAUS
    Member

    That’s great. Thanks so much.

    Instead of “Send Download Link To” please note “Envoi du document à”
    And instead vo Email Address” please note “Votre adresse E-Mail*

    May 8, 2019 at 8:45 am #96746

    In reply to: Download link is expired – How to change


    Shahriar
    Moderator

    Download links work for me even after 2 hours. Could you please check again? Maybe it was related to the private download link usage limit.

    May 7, 2019 at 6:38 pm #96730

    In reply to: wpdm_all_packages – open in new tab/window


    Kyle Borg
    Participant

    Hi-

    When I try to change the code above so that the package opens in a new tab/window it breaks to page and nothing shows. Have these instructions changed? I have the Pro Pack. Thanks!

                                       case 'download_link':
                                       echo "<a target="_blank" href='".\WPDM\Package::getDownloadURL($data['ID'])."'>Download</a>";
                                        break;

    I have attached screenshots.

    Here is the page https://adventistfaith.com/education/office-of-education/resources/

    May 7, 2019 at 4:57 am #96711

    In reply to: All Packages Sort Order Help


    James Norris
    Participant

    For anyone else with this problem, I resolved it by changing the shortcode and removing all changes to the php.

    New shortcode includes a ‘publish_date’ column.
    [wpdm-all-packages items_per_page="20" categories="asx-announcements" jstable=1 order_by="date" order="DESC" cols="title,file_count|publish_date|download_link" colheads="Title|Publish Date|Download"]

    May 6, 2019 at 7:02 pm #96696

    In reply to: How can I change the language ?


    Katrin KLAUS
    Member

    Dear Shahriar,

    I managed to change the “your Name”-Field.

    Can I put the text for changing the download link to label anywhere in the wpdm functions file?
    And where do I put my french text ? After the $-sign ?
    Can I put my logo into the circle on top ? How ?

    Thanks again for your precious help !

    Kind regards,

    Katrin

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