Search Results for 'download link'

Viewing 25 results - 4,351 through 4,375 (of 9,384 total)
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  • #111414

    Paul Sherman
    Member

    Hello,

    When I click the Logout link from the https://www.pophopandrock.com/my-account/ page, I get a blank page. If I disable the Download Manager Pro plugin it works fine. Sample login: testuser 123

    I’m using Woocommerce Memberships with Subscriptions to restrict access to download pages (but that should not interfere with Download Manager).

    Paul

    #111410

    KoDan
    Participant

    Spoke too soon. Had another issue with a Guest Order Invoice not loading and returning me the:

    Warning!. Critical billing info is missing. Please update your billing info to generate invoice properly. [UPDATE BILLING INFO] button.

    However this time I double-checked that Settings > Premium Packages > Ask for billing address was checked : and it was.

    OK, turns out it is ***another*** problem with the Country/State linking. On another matter I’ve asked for Technical Support for Country/State linking over 3 weeks ago, so I’m not holding my breath for a WPDM solution anytime soon. Anyway what I think is happening here is that if a buyer chooses a Country that does NOT HAVE a STATE attached, if they do not put anything in that field the Cart code error checking doesn’t catch this and it writes into the database as an empty string:


    a:11:{s:10:”first_name”;s:5:”guest”;s:9:”last_name”;s:4:”user”;s:7:”company”;s:0:””;s:7:”country”;s:2:”AI”;s:5:”state”;s:1:”1″;s:9:”address_1″;s:5:”weqwe”;s:9:”address_2″;s:3:”qwe”;s:4:”city”;s:3:”dwd”;s:8:”postcode”;s:4:”1224″;s:5:”phone”;s:0:””;s:11:”order_email”;s:26:”12345@1234567890123.com.au”;}

    I tested again with the exact same Billing Details EXCEPT typing ‘somewhere’ the State field and voila: Invoice appears.

    a:11:{s:10:”first_name”;s:5:”guest”;s:9:”last_name”;s:4:”user”;s:7:”company”;s:0:””;s:7:”country”;s:2:”AI”;s:5:”state”;s:9:”somewhere”;s:9:”address_1″;s:5:”weqwe”;s:9:”address_2″;s:3:”qwe”;s:4:”city”;s:3:”dwd”;s:8:”postcode”;s:4:”1224″;s:5:”phone”;s:0:””;s:11:”order_email”;s:26:”12345@1234567890123.com.au”;}

    So I’m pretty confident it is the empty string causing the invoice error.

    I tried manually editing the broken data but simply adding text into the empty “” space it didn’t work until I twigged that the S:# has to match the character count of the next “string”. No idea why they do this, as there are plenty of ways to count string lengths in PHP. but at least you can fix the problem by editing the record directy in the database.

    More testing has shown that everything works fine if you choose a Country with States, because even if the User does nothing they always have a default value that gets written.

    So that the invoicing error is linked with any Country THAT DOES NOT have any STATES attached to it in Downloads > Premium Package > Taxes.

    I tried adding a blank or a text string into the Taxes field, that by default just shows [/ ], but it doesn’t help – so if the user doen’t enter something into the Cart then the code won’t catch it and although the transaction will process you cannot load the Invoice.

    What does that all mean?

    It means that any purchasers from those countries – guest or logged in – will potentially have problems loading an invoice. To get around this I will simply turn OFF those countries – so they can’t be selected – so I won’t have to deal with the error.

    But if you are from one of those Countries, please feel free to try and get WPDM to at least respond to the error 🙂

    #111379

    Shahriar
    Moderator

    You can do that by customizing your link/page template. Clone the template you are using now and remove all link tags from there. For example, replace [page_link] with just [title]

    Here is a detailed blog post on template customization https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/

    #111367

    Matan Lahav
    Member

    I have WPDM Pro.

    I need to disable page/post link- website/wpdm-package/file name/, so that only the download link will be clickble.

    #111305

    Shahriar
    Moderator

    You can control the category access from the category settings page in the admin area. It is a core feature. Only users from allowed roles will be able to download the file from that category. This permission is merged with package settings permission.

    But I am not sure what you meant by Front-End Manager. Please send me the link if you are referring to an add-on.

    #111290

    Shahriar
    Moderator

    You can control the details page view using the page template. Please check all available page templates from the Downloads > Templates page.

    You can also create your own custom template using the template editor. Here is a blog post about that https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/


    Paul
    Member

    Thank you very much for your help. Yes, I noticed a small problem now with the page: https://www.dukemaps.net/?page_id=38
    It appears those files can’t be downloaded now. Perhaps this has to do with the next update. I really appreciate your help and when this gets fixed so that it is working properly I would like to make a donation or contribution to your software. Please let me know the best way I can do this.

    I think what I am struggling with is getting it to work properly on a POST page then also properly in a Tablepress Row. It appears there are some problems with the download links within tablepress plugin. This is why I had to Disable certain functions of the Download Manager Plugin. Particularly Bootstrap CSS needs to be disabled to see the download button within a Tablepress cell as shown in the Link mentioned above.

    *** UPDATE ***
    I have since gone back into my WordPress to disable Bootstrap CSS so that my downloads will be available in a Tablepress row. I noticed this was unchecked due to your changes. But it prevents people from downloading files if left unchecked.

    Thanks,
    Paul

    #111213

    welswebmaster
    Participant

    I received another phone call today from someone who was unable to do a “Download All” for one of the files under Interactive Faith Bible studies. So I decided to experiment. It appears that the “download all” function fails after the package and documents reach a certain age. For example on https://cad.welsrc.net/downloads-cad/interactive-faith/, the first package created in August 2018 will work with the download all. Any others after that will not.

    At this link, https://worship.welsrc.net/downloads-worship/worship-the-lord/, once again, the first will download, but the others will not.

    Here’s where it gets interesting – the fourth link down “Practical Ideas for Lutheran Worship.” It was created in 2015, and when you do a download all, there are no documents in the zip file except the one that was updated this past July. Anything before that is treated like it no longer exists in the “Download All.” But there are 13 working files when you go into the package.

    I find it hard to believe this is a problem of corrupt files and needing to recreate the packages. If I had a corrupt file, it would seem that I wouldn’t be able to open it individually either. It seems more like a matter of files aging out of the package download option.

    #111180

    Shahriar
    Moderator

    You have linked the title to the download URL. So it downloading the file ( opening in browser ). If you want to open the package details page then use [page_link] tag in your custom link template.

    #111165

    Blake Hayes
    Member

    Gotcha.

    All of our downloads are PDF or JPG/PNG files. Is it possible to link to the file and it not “download”?

    Example: Use a HTML img tag with the url to the JPG/PNG file?


    Mozart Brito
    Participant
    This reply has been marked as private.

    Jacquelyn Keep
    Participant

    I have purchased the pro version but in the templates section it still says “Custom Template editor is available with WordPress Download Manager Pro” and I only have 9 link templates loaded and no buttons “Create Page Template & Create Link Template”.

    In the Settings/Updates I have the “Check for updates” as well as the “Logout” options which tells me the plugin has accepted my credentials for the pro upgrade.

    I’m looking to Implement the Audio Preview “link-template-audio” feature. Assistance would be greatly appreciated.

    #111073

    hi there!

    We’ve bought the PRO version of this plugin and we’re running it here:

    Ethiopia

    – we’ve done a custom template for the file list, but when it goes through to the package, it’s not showing any of the package’s content (download link, text content etc.

    Please check this here:

    https://www.impaact4tb.org/ethiopia/ – click the “Resources” tab on this page to see WP Download Manager file list, when you click on the title, it just goes to a blank page??

    Looking forward to your feedback!

    #111057

    Shahriar
    Moderator

    Your key is linked to applefortheteacher.co.uk

    If you are having a license issue in this domain, please install the latest version of Download Manager. That will fix it.


    Martin
    Participant
    This reply has been marked as private.
    #111009

    ovoigt
    Member

    Hello,

    two links:

    https://www.gymnasium-brake.de/index.php/personen/schulleitung

    The download button used to be smaller.

    https://www.gymnasium-brake.de/index.php/ablauf-des-1-und-2-schultages-im-neuen-schuljahr-2019-2020

    The old default template did not include file size, number of files etc… I would like a more compact default template if still possible.

    Thanks
    Oliver


    Shahriar
    Moderator

    After expiration date and “expiration message” is shown instead of a download link. But that doesn’t delete the actual file in your server. But users won’t be able to download after expiration date. If you think it isn’t working in your site, Please send temporary wp-admin login info in private reply to check the issue.

    #110950

    In reply to: New Website


    markharari
    Participant
    This reply has been marked as private.
    #110928

    Ronne Cores
    Participant
    This reply has been marked as private.

    Adrian Balles
    Participant
    This reply has been marked as private.
    #110815

    KoDan
    Participant

    Folks, I’m *really* after a bit of support here.

    I have done an *awful* lot of investigation, code customisation and despite getting virtually no forum replies I have solved most of the issues myself and shared lot’s of information in the Forum about:

    Customisation

    • preventing users form seeing the WP Dashboard or Top Menu
    • implementing a Menu ‘Logout’
    • elegantly directing sellers > seller dashboard & users > user dashboard on login
    • elegantly redirecting users to an information page if they do not have the correct permissions
    • restricting display of Media Library files to just the authors
    • restricting access to WP permalinks and direct file URL’s (ie. attached files in a package) to only registered users
    • implementing a homepage text search
    • using tax inclusive pricing
    • forcing ALL users, no matter if they have selected a country, to be charged tax
    • stopping sellers from seeing other seller products in the dashboard (ie. Latest Orders and Top downloads)

    Code Anomolies

    • identified why thumbnail generation fails
    • identified a discrepancy in the way Coupon Discounts are presented
    • identified an anomaly in the way seller commissions are calculated

    IMHO this is all useful information for current users as well as for WPDM in considering future code patches & releases.

    The only aspect of the site I’m still un-happy about is Billing Information.

    It’s very frustrating that the Country > State pull-down code works perfectly in the Shopping Cart & the Premium Package Admin panel, but nowhere else in the site. This is especailly annoying for the end user, as this field can never be auto-populated.

    You have already written the code, I have found the relevant code snippet and have inserted the code but it doesn’t work. I’d sort it myself but, unlike everything else I’ve sorted, I just can’t easily find where to hook it up to the required functions (I’m guessing js).

    So I would REALLY appreciate some guidance here – it can’t be difficult.

    #110806

    Hi,

    When I select email lock options Mail download link, the email is not send to the user?

    How can i fix this?

    Thanks


    Adrian Balles
    Participant
    This reply has been marked as private.

    Shahriar
    Moderator

    WPDM doesn’t delete the templates when showing the invalid key warning. Not sure how your templates got deleted. Maybe some plugin modified the DB. These templates are saved under _fm_link_templates and _fm_page_templates key in options table.

    You can also use template files to create custom link/page templates https://www.wpdownloadmanager.com/doc/template-files/ You can try this approach if the previous issue happens again. Although, I hope this won’t happen again.


    Shahriar
    Moderator

    Your test site is subsite number 10 on your multisite setup. The /uploads/sites/10/download-manager-files/ directory was missing there. So, WPDM couldn’t find the link to uploaded files which resulted in the “file not found” error.

    I deactivated the WPDM on test subsite and activated it again. This process created the /uploads/sites/10/download-manager-files/ directory. And uploaded files are being stored there now. The download should work for all new uploads.

    For old attachments either re-upload those files or manually copy those on /uploads/sites/10/download-manager-files/ dir.

    If you face similar issue on any other subsite, just deactivate the plugin and reactivate it again to create the missing file directory.

    Please let me know if you need further assistance.

Viewing 25 results - 4,351 through 4,375 (of 9,384 total)