Whenever I email a link to download a package, the end user gets the following 2 errors:
Warning: include([my website directory]/wp-content/plugins/download-manager/tpls//download-page-clean.php): failed to open stream: No such file or directory in /home/mytabtim/public_html/ameritechds.com/wp-content/plugins/download-manager/libs/class.Apply.php on line 1170
Warning: include(): Failed opening '[my website directory]/wp-content/plugins/download-manager/tpls//download-page-clean.php' for inclusion (include_path='.:/usr/local/php71/pear') in /home/mytabtim/public_html/ameritechds.com/wp-content/plugins/download-manager/libs/class.Apply.php on line 1170
Note: “[my website directory]” replaced the real directory path for security purposes.
The first thing that jumps out at me is the double slash in the directory path. Not sure if this is intentional.
I am using the “Email Download Link” button from the All Packages page of the admin to send a link. The end user is receiving the message, but the page they land on displays the error above.
The error is also displayed if I use the “Download Page” link in the “Generate Download Link” overlay from the same page.
I can view the package page directly at https://ameritechds.com/download/epm-reporting-2020/.
I’m opening the page in the latest version of Chrome on Mac OS Mojave.
Thanks for any help you can provide. I’m trying to launch this feature for my client this week.
Since the recent updates, our Custom Link templates have broken. We are using Default Values as well. We have the template setup so that clicking on the Button and the Title of the download should automatically download the file without showing the Download Page. This has now stopped working.
This is the template code:
<div class=”well c2a3″>
<div class=”media”>
<div class=”mr-3″ align=”left”>
[icon]
</div>
<div class=”media-body”>
<h3 class=”media-heading” style=”padding-top: 0px;border:0px;margin: 0 0 5px 0;font-size:12pt;”>
[title]
<span style=”font-size:8pt;font-weight:300″ class=”text-muted ml-4″>
<i class=”fa fa-hdd mr-1″></i> [file_size]
<i class=”ml-3 fa fa-arrow-alt-circle-down mr-1″></i> [download_count] downloads
</span>
</h3>
[excerpt_80]
</div>
<div class=”ml-3″ align=”right”>
[download_link]
</div>
</div>
</div>
<style>
.well.c2a3 .btn {
padding: 11px 30px;
font-size: 11pt;
}
.well.c2a3 .media-body {
font-size: 11pt;
}
.well.c2a3 .wpdm_icon {
height: 42px;
width: auto;
}</style>
Website (one of many where it is now not working!) https://trinitybuckshaw.lancs.sch.uk/news-events/newsletters/
Hi!
The “Invalid Download Link” error just started a week or so ago. No rhyme or reason to the users that are experiencing it.
Attaching wp-login info via PM.
Not sure when this started happening, but on our site, we are having this issue.
Our normal workflow is to upload files via FTP (for organizational purposes), then use the browse feature when creating a package to find the file. This has worked fine in the past, but recently, the links being generated changed. Before they were of the form
/home/xxx/public_html/wp-content/files/cat/filename.ext
However, since this change occurred, they are of the form
cat/filename.ext
Any idea how to go about fixing this?
Hi
As administrator (or subscribed member) I get the following popup message when I click on a download link: ‘You don’t have permission to download this file’ and a downloaded txt file of the same name
I can however download documents in one of my categories but not any of the others. I’ve checked and compared settings and can’t work out why the is happening for all but one. My user access has all taxonomies ticked
Any help greatly received
Regards
Ian
I just updated to the latest version, and now instead of my download links triggering a download, they take me to a download page with the following error at the top:
Warning: Invalid argument supplied for foreach() in …/plugins/download-manager/libs/class.Apply.php on line 685
This doesn’t happen with all downloads, just some of them.
Hello,
We initially built our site inside a UAT environment so we could get it all configured properly before copying it to a live server and are experiencing some issues with downloading some files. About half the files we are getting a file-not-found.txt file instead of the actual file when downloading. When I compared a package that was downloading properly and one that wasn’t the issue arose quickly… Under Attached Files some are linked correctly ( FileName.pdf ) while others are still using a path associated with our UAT environment.
We’ve gone under settings and Updated File Browser Root but it’s not taking a global effect.
Any ideas?
WordPress will not let us update to the new version automatically. We get his error
he package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Please send us a link for the latest Download Manager available. View version 5.0.3.
Thank you
J. Otten
DJM Website maintenance