Hello,
Are you facing trouble with finding download files or download links? Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
The link you have for creating a PayU account is not working. It gives me a blank page. Could you please look into it?
See it https://secure.payu.com/boarding/#/form&pk_campaign=Plugin&pk_kwd=WPDownloadManager
-
This topic was modified 5 years, 3 months ago by
twomuch.
Thank you Nayeem –
I checked the link and files that end in “.IES” still launch in a new tab.
http://159.65.218.98/resources/
If you scroll down to the table, buttons that say IES should be direct downloads.
Your teams helped me achieve this functionality in this page:
Resources
Please let me know how I can help.
Hi Nayeem,
Regarding the InvalidAccess, I think this is because the link is generated with a token for our account so this is why you cannot see it but that link just downloads the S3 downloadmanager add on.
The data that is important from that log is what is after the link:
“Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Return to Plugin Installer
Installed Successfully”
So the error seems to be: “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
What do you recommend going further?
Best Regards,
Raluca
Hi,
there was an error in your single-wpdmpro.php
, I have adjusted it with this condition,
if (!empty($terms) || is_wp_error($terms)) {
$catLink .= '<a href="'.get_term_link($terms[0]).'">'.$terms[0]->name.'</a><em>, </em>';
}
BTW, for additional preview image, here is only this template tag working, [thumb_gallery_250x250]
. I will try to update you soon about this issue, I have tested in this package,
http://staging.frebers.com/download/wpdm-test/
Thanks.
Why download links are deactivated, have you restricted the packages any roles?
and please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
and if the problem still remains,
Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Paid for and done all the updates. Now all the download links have deactivated.
Urgent help please
Hey Nayeem,
We have disabled all the plugins too.
But still all the links don’t work.
http://bbv.32d.myftpupload.com/download/3-23-2020-2/
Please go to this URL to see. I’ve enabled guest access. We want to fix the links for both viewer and download options.
Hello everyone,
I have a problem.
After activating the option “Activate flat download url” in settings my downloads are broken.
when the user clicks to download it redirects to a non-existent page.
my url is like this
“https://mysite.com/wpdmdl/30-eyJ3cGRtZGwiOjMwLCJyZWZyZXNoIjoiNWU4MTBjZDI0ZWFkNzE1ODU1MTU3MzAifQ/LAFITEDITAVEL.psd”
how to solve this?
since now
Thanks
Hi I purchased your pro package today for the social lock function – I have tried setting up Facebook Like to Download and LinkedIn Share to download neither of them work!
When i try using the Facebook social unlock option i get a blue screen saying Tap to go back to my website, then it returns to the previous link, it doesn’t record a like or instigate a download.
When in try LinkedIn there is an error “Invalid response status code (0) on the first screen, then it takes you to a LinkedIn Bummer, something is broken screen.
Please help I thought your product was a simple plug and play product – I have wasted an entire day and got absolutely no where!
Thanks
Liz
This reply has been marked as private.
Hi,
You can create or clone templates from Downloads > Templates
. Then according to your design, you can place a download link like this,
<a class="btn btn-success" href="[download_url]">[link_label]</a>
here in [link_label]
you can put your custom text.
Thanks.
This reply has been marked as private.
Hi,
I noticed all the download links on my website are not working anymore.
http://www.nutemplates.com/invoices/blank-invoice-template/
Initially, they were working and I see the last downloaded subscriber on August 25, 2019.
I’m using Email Lock on Excel and Word download links.
Also, the “link template” should be a button with “Download” text in white – which stopped showing.
Now, it’s showing as a simple hyperlink.
Please have a look and suggest.
I’ve activated the email lock on https://virtualworksuccess.com, and initially it was working which is why i have about 20 registered downloads, but now is is not. I tested this on a clean browser with same negative result.
I read the other post here on the same issue and download_link_extended did not solve the issue. Perhaps you can take a look.
Hi,
You can use this, what I have attached the image. the button generates a URL link for that particular package.

Thanks.
Hi,
If you want to show all the files of a package you should use [file_list]
template tag in your page template or link template. Then you will able to see the individual files for download.
Thanks.
Hi,
Tomorrow I will try to update about this. is it possible or not for both functionality with open and download link simultaneously.
Thanks.
Hi Shaon,
Lazy download don’t work when the file is on dropbox (using wpdm dropbox explorer) but work with a direct link on my dropbox ..
Normal ?
Hi, I’m wondering if it’s possible to create a snippet that you can place anywhere in your template (e.g. sidebar, home page) that displays a list of categories with their images.
I’m able to print a list of WP Download Manager categories with this function successfully.
wp_list_categories()
But I don’t know how to display the images I added to those categories.
Ideally, it would look like this:
If I choose the “Fruit” term from the category taxonomy, I would display its sub terms:
Apple (with image, then link to posts with this category)
Orange (same as above)
Banana (same as above)
I’ve taken a look at this page:
Display Category Image
But having trouble.
Thanks.
This reply has been marked as private.
Hi,
For removing date you can just update cols="author_name|page_link|categories"
by removing update_date
. for disabling pagination (both top ) and search you have to make jstable=1
to jstable=0
. And for removing icon you have to adjust code background-image: url('<?php echo $ext ; ?>');
in line number 270 from download-manager/tpls/wpdm-all-downloads.php
. and for pagination you have to adjust/remove code from the same file in line number 361 to 387
. and it is better to backup the file in your local PC or other places for the update of the plugin. then you have to just replace the file. I hope it will help you.
Thanks.
Hi,
It is the basic system for generating a download link. When you press the first submit button then it generates the download link.
Thanks.
Yes,
You can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are usinglink-template-default.php
for link template
and page-template-default.php
for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager
, then paste it in tpls>page-templates
for page template
or tpls>link-templates
for link template
. Thus you can also replace your default template by custom made template.
I hope it will help you.
Thanks.
Hi,
The download link issue is happening due to link tracking settings with mailgun plugin:

I’ve disabled it and the link is working fine now.