Hi there,
I am having two seperate issues.
First – when viewing our library of items on the Download Manager, I am able to see all the recent documents that are being display, however I only have the option to click the “Download” button, and I am unable to access the file’s landing page.
Second – On the file landing page, I am trying to use the “Single Column, Extended, Playlist” template ID, but it is not appearing on the landing page (the description is the only item populating).
Can someone please assist?
Thanks!
Hi
The shortcode is empty in the WPDM Pro, check the screenshot in the link below, I am trying to copy paste but there is no code:
Hello,
I really hope you are able to help. I’ve spent a day searching for an answer on your docs and Google.
I have created an element that is to be used as a single download template page here: https://busegroup.sg-host.com/download/buse-disposable-cans-uk/
I can use Generateblocks dynamic data to bring in the title and the feature image, but I can’t find a way to have a ‘download’ button for downloading the PDF file.
WP Download Manager docs show a shortcode of [download_link], but I’ve tried all different ways and have failed to get it to work. I’ve also tried enabling dynamic data on the button, to change the link source to post meta, hoping the download link would appear, but it doesn’t.
I’d really appreciate if you could assist please.
Thank you,
Mark
Hi
I was wondering if we can use wpdm to count external clicks, so intead of uploading a file. We just redirect a user to another url and that counds as a ‘download’. Would that work if we just use the Insert URL option? https://i.imgur.com/VZCvbYi.png
Also is there an addon or a way with more reports/stats? We would need to get the number of downloads per quarter or per month and which ones were downloaded and how many times.
I have a big problem with Download Manager. Any update deletes the whole folder where the plugin is, and a new version is copied over.
I have some page templates and link templates in those folders, along with changes to some of the files and they get deleted every time there is an update.
When you have an update, could you just download and replace the files changed in the update and not the whole shebang?
Hi, I am using Download Manager Pro + ActiveCampaign Subscription. I enabled Email Lock but the user who subscribed cannot receive any email for the download link or confirmation of subscription, no matter I choose “Mail Download Link” or “Download Instantly”. Can you please help to fix this? Thank you.