This is worse than I thought
I changed my site-wide link template code to use [download_url] instead of [download_link]. I then had to re-save over 100 download files because changing the template will only change new download files (really?).
Now, it works in chrome – but is broken for Microsoft Edge and Firefox.
It seems you changed the download links to use ‘data-downloadurl’ rather than ‘href’, but you’ve not implemenmted it properly, and now everything is broken
hello i have the same problem after upgrading to version 5.1.14.
use [wpdm_all_packages items_per_page="10" categories="schede tecniche" jstable=1 order_by="title" order="DESC" cols="title|excerpt|package_size|download_link" colheads="Titolo::250px|Descrizione|Dimensione::50px|Visualizza / Scarica::100px"]
now I had to downgrade to version 5.0.94
Otherwise the links to the files will not work.
Please help me
I have the same problem. I have been using download manager pro in a large professional site since february. After updating to the latest version this morning, download link buttons are no longer working in chrome (but do work in microsoft edge)
This is INCREDIBLY problematic. Please roll back the recent changes as soon as possible.
Hi again, I’ve reverted to a site backup running version 3.0.97 of WPDM and the downloads are working again on this version. Is there something I need to do before updating to 3.1.0 to make sure the buttons/links don’t break?
Packages Tables are correctly composed and the HTML “A” code have a “data-downloadurl” parameter with a valid link, but buttons click are not working (tried on Safari and Chrome)
Seems to be a JS problem but i’m unable to debug it.
Can you help me with this?
Shortcodes are:
[wpdm_all_packages login=1 items_per_page="20" categories="pubblicazioni" order_by="Title" order="ASC/DESC" cols="title,post_content|publish_date|download_link" colheads="Titolo|Data|Download"]
[wpdm_category id="pubblicazioni" operator="IN" toolbar="1" paging="0" orderby="date" order="desc" items_per_page="30" template="template name or ID" cols=1 colspad=2 colsphone=1]
Page:
You can use this subscriber access to look at the page:
test/1234567890
If you need more access just ask for it.
Thanks in advance
The user already purchased item can be found through user dashboard, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/. Suppose when one user logged in to your website, then he/she purchased/download an item, then he/she will able to download it again or see again the user dashboard download-history panel. will this work for you? let me know. you can also see the link given demo page.
Thanks.
@rbsamyn, Some categories were not showing there, as you selected Hide Everything
for the option When user is not allowed to download:
. I’ve changed it to Only Block Download Link
and all categories are showing now.

The option resides in Downloads > Settings > Basic > File download > Unmask Download Link
Thanks.
Is there a way to have MP3 files autoplay when a user clicks on a link and the page loads? Currently, the page loads with the download information along with a download button and a play button but we need the file to autoplay when the page loads. Thank you for helping.
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hi,
for template files they must be in child-theme/download-manager/link-templates or child-theme/download-manager/page-templates (you have to remove tpls folder)
for opening link in a new window check the first reply
dont open external links in iframe
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It has been adjusted Unmasking the Download Link from the basic settings for working. Glad to hear that, it has been worked
Thanks.
Hi jeffrey Knight, Can you please provide me with a temporary admin/pass and the link where download btn is not working?
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Just to add to this. Seems like the download link is not sent to the email address. I have check many different packages did not received any email.
Hello, thanks for this link. Now the new version solved the problem when unregistered user tried to download the email lock package, but created another one.
In the previous versions when the user has logged into his account, he was able to download the email lock package without the question for providing the email address (as he already logged in). This does not seem to work in the newest version of the plugin.
Now when user login to his account and try to download the email lock package he needs to provide his name and email address.
To summarize, when unregistered user try to download the email lock package he should be asked to enter email address, and download link should be sent to him – This is ok now.
When a registered user who logged in to his account try to download email locked package, I believe he should have a download button displayed without asking for his name and email again as it was in the previous versions. – This does not work correctly.
Hi,
When lock option is enabled, you can’t use [download_url]
tag in the link/page template, as for locked packaged [download_url]
tag will only return #
, as download URL only generated dynamically after the package is unlocked. Please user [download_link]
tag instead of <a href='[download_url]'>[link_label]</a>
I am using the [download_link] tag in my template and this shortcode to generate my downloads:
[wpdm_category id="categoryone" cols="1" order_by="id" toolbar="0" desc="0" item_per_page="10" template="5de95d7f19824"]
The button doesn’t work anymore with the latest updates. Is there something that changed that I need to correct or is this a bug?
Thanks.
This still doesn’t work at all. Here’s what I need you to do to see how it doesn’t work:
1) Go to https://birlacarbon.staging.wpengine.com/technical-research-papers/
2) Click the plus sign next to “Carbon Black Fundamental Studies”
3) Click the download button next to “Lock Options Test Document”
4) Note that the page simply opens a new tab and reloads the same page in that tab.
This document has the email lock enabled. We do not use the download pages for the individual documents, which might work for the test document you created, but doesn’t work for our usage of the download button in the Link Template.
Please advise on how to resolve this.
Thanks!
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Hi,
The [download_link] does not work after the program update.
[download_link] in Link Template and page Template are not working. So the compressed zip file is not created.
well, I can see your problem still exists. Please give me a few moment. I’m checking it. there could be an issue with the download button link