Search Results for 'download link'

Hi there,
since updating to the latest version of Download Manager and WPDM – Archive Page we have an issue with appearance of the toggle arrows now wrapping to the next line.
The URL of the site is: https://downloads.mcberns.com/
To gain access to the page you can just fill in the form and call it a test message.
Here is a link to a screen shot: https://tinyurl.com/y5xjxn8p
Thank you for any assistance you are able to provide.

On 10th August 2020, I downloaded download-manager-5.1.2.zip which I still have a copy of. This was wrongly packaged in two serious ways:

1. It did *not* extract to a download-manager dir like previous versions have. In fact, “wp plugin install download-manager-5.1.2.zip” installed it to a “download-manager-5.1.2” dir which is non-standard to say the least!

2. The download-manager.php comment (and the define() of WPDM_Version) that documents the version number both stated it’s version 5.1.20! Because it’s in the file twice, I’m not convinced this is a simple typo of an additional “0”.

Today, 18th August 2020, I re-downloaded download-manager-5.1.2.zip and was surprised to see that it was a different file (both size and contents!). It did fix the download-manager extraction dir issue, but again, there are 2 obvious issues with this:

1. If you make a packaging mistake, you *must* increment the version number when you re-package the .zip. Never, ever release two .zip files with the same version filename but different contents! So this should actually have been download-manager-5.1.21.zip containing version 5.1.21 that extracts to a download-manager dir.

2. Although the filename remained download-manager-5.1.2.zip, the version you unpack from it is *still* 5.1.20. So not only didn’t the version get incremented like I said it should have been above, it still doesn’t match the version number of the zip file.

It doesn’t help that nowhere in your account can you see what the latest version number is. Yes, you can click on the download link to view the .zip filename, but that’s very poor discoverability, IMHO. The latest version number should be displayed somewhere in your account. In fact, I had to scour the public Website to find any mention of the latest version number and found it here:

WordPress Download Manager Special Pack

And, yes, it wrongly states the latest version is 5.1.2 and also claims it was “updated Aug 9, 2020”, yet I’ve proved it was updated somewhere between 10th-18th Aug as well.

Can I suggest that you automate the packaging of your .zip files:

Step 1: Update download-manager.php with the latest version in 2 places (comment and the define()) – this should be scripted ideally using a template that gets subbed.

Step 2: Create the .zip file with the same script for step 1 that uses the same version number inserted into download-manager.php for the .zip filename.

Step 3: Auto-update that special pack page to replace the version number/size/updste date/filename.

Basic stuff really that keeps everything in sync and also will make sure you always extract to a download-manager dir too (it’s *very* clear to me that the .zip file is created manually, which is obviously very prone to human error as we’ve seen).

We noticed that the downloads no longer work. Unfortunately, nothing happens when you click on a download link.

I’ve updated to the latest version. I’ve also already changed the theme. But it wasn’t that. Nothing happened here either.

Can you help me please? What more information do you need?

Best, Tom

Hi everyone,

after trying to update Download Manager Pro to the latest version I got a critical error. This ist the log part of the massage I received:

Ein Fehler vom Typ E_ERROR wurde in der Zeile 200 der Datei /var/www/html/wp-content/plugins/download-manager/download-manager.php verursacht. Fehlermeldung: Uncaught Error: Class ‘WPDM\Installer’ not found in /var/www/html/wp-content/plugins/download-manager/download-manager.php:200
Stack trace:
#0 /var/www/html/wp-includes/class-wp-hook.php(287): WPDM\WordPressDownloadManager->update()
#1 /var/www/html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
#2 /var/www/html/wp-includes/plugin.php(478): WP_Hook->do_action()
#3 /var/www/html/wp-admin/includes/class-plugin-upgrader.php(321): do_action()
#4 /var/www/html/wp-admin/includes/ajax-actions.php(4425): Plugin_Upgrader->bulk_upgrade()
#5 /var/www/html/wp-includes/class-wp-hook.php(287): wp_ajax_update_plugin()
#6 /var/www/html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters()
#7 /var/www/html/wp-includes/plugin.php(478): WP_Hook->do_action()
#8 /var/www/html/wp-admin/admin-ajax.php(175): do_action()
#9 {main}
thrown

Since this error several problems occured:

• all formatted buttons are links only
• the search field disappeared
• no pagination (all dwonloads on one page)
• all icons disappeared

Because the download area is an important part of our intranet we need a solution for these issues as soon as possible.

Thanks
Harry

• This topic was modified 5 years, 8 months ago by Harry Fehlemann.

We are also experiencing the same issue as this: https://www.wpdownloadmanager.com/support/topic/file-cart-package-list-issues/#post-134238 with the File Cart plugin not working but was asked to create a new ticket. We first noticed that the directory shortcode was no longer working so we went to update the plugin and it failed to update. In order to update, we had to disable and delete the plugin and reupload the plugins for the Download Manager and the file cart add on and directory add on. This seems to have fixed the directory shortcode but now the email option through the file cart add-on isn’t working. We noticed under the settings, the email download link was no longer checked. By checking that box the email field appeared but now upon testing, the files don’t get sent to the email address you type in. We did get an email with the files sent to our admin email instead. This needs to be corrected ASAP. Do you have an update on this issue?

I just paid for pro to get the expanded/custom link templates, in WP I see that my downloads now has orders etc. but I don’t know how to get it to recognize pro for templates. I tried adding in License Manager but it won’t take.