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Hello Nayeem,
Thanks for your support. How can I apply Mask Download Link from settings? Do you mean Regex Redirects?
Best regards,
Kathleen
Hello Kathleen,
Hope you are well. Thanks for writing to us. I have back information from our team developer that, refresh
parameter doesn’t cause 404 error
, It is an optional parameter. You can also skip download url from google index by applying Mask Download Link from settings. Please kindly check and let me know.
Thank you and kind regards
On guest downloads there is a prominent proceed button right under email and order id. It is More visible than the download button. Is there a way to either set that button to the download link or change where it redirects to?
To remove create date and update date
kindly paste the code here: wp-content/plugins/download-manager/src/Package/views/page-templates/page-template-default.php
<div class="row">
<div class="col-md-12">
<div class="card mb-3 p-3 hide_empty [hide_empty:featured_image]">[featured_image]</div>
</div>
<div class="col-md-5">
<div class="wpdm-button-area mb-3 p-3 card">
[download_link]
<div class="alert alert-warning mt-2 [hide_empty:expire_date]">
Download is available until [expire_date]
</div>
</div>
<ul class="list-group ml-0 mb-2">
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:version]">
[txt=Version]
<span class="badge">[version]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]">
[txt=Download]
<span class="badge">[download_count]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]">
[txt=File Size]
<span class="badge">[file_size]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]">
[txt=File Count]
<span class="badge">[file_count]</span>
</li>
</ul>
</div>
<div class="col-md-7">
<h1 class="mt-0">[title]</h1>
[description]
<div class="wel">
[tags]
</div>
</div>
</div>
Hello,
I am experiencing major slowdowns on pages with the plugin installed. I have a cache plugin installed, no change.
After monitoring the site, it turns out that this comes from a certain number of very slow requests (78), for example:
select download_count from xxx_ahm_user_download_counts
WHERE user = '1' and package_id = '3418'
The plugin is up to date, and I am using this shortcode:
[wpdm_all_packages items_per_page="20" categories="human-factors" jstable=1 order_by="field_name" order="ASC" cols="title,description|download_link" colheads="Title::300px|Download::155px"]
Example : https://www.smartcockpit.com/flight-ops/human-factors/
What can be done to eliminate these slowdowns?
Thanks in advance
Hi Tahasin….thank you…the V2 reCaptcha works…unfortunately when you click on the nice looking simple PDF File display (just shows the symbol and file size and name – exactly what I want)…this immediately opens into a Table with a download button on top and file size, file created date, file last modified date etc and the reCaptcha box….I do NOT want visitors to see the file original or created date as this is an Evergreen product.
How do you STOP the table being displayed when you click on the simple PDF display (see previous link…it shows exactly what happens…albeit the reCaptcha issue is now resolved.
Thanks….John
I believe using that [download_link] shortcode adds a NEW download button somewhere on the page. Image gallery has its own download button on EACH photo and the styling of that button does not come from your settings. I believe this button is hard coded in the [image-gallery] shortcode so how can it be edited? I need to be able to customize the image gallery download button and add download count under each images title.
How can this be done?
Hello HappyHelper,
Hope you are well. Thanks for writing to us. You shall able to find your active link/page templates from the Downloads > Templates
section. And please use [download_link]
template tag in your used template, thus I hope the appearance settings that has been set by you, will be effected from Downloads > Settings > User Interface > Color/Download Button
. Please kindly check.
Thank you and kind regards
Dear Support,
we have our own Download Template and it worked well. Unfortunately, since some days, the thumbnails are missing. Cache was deleted, but there is no difference.
Code:
<div class=”well c2a3″>
<div class=”media”>
<div class=”mr-3″ align=”left”>
[thumb_100x100]
</div>
<div class=”media-body”>
<h3 class=”media-heading” style=”padding-top: 0px;border:0px;margin: 0 0 5px 0;font-size:12pt;”>
<b>[title]</b> | Kategorie: [categories] </br>
<span style=”font-size:8pt;font-weight:300″>
Größe:[file_size]
[download_count] Downloads
</span>
</h3>
[description]
</div>
<div class=”ml-3″ align=”right”>
[download_link]
</div>
</div>
</div>
_______
Page with the problem:
Downloadbereich
_______
I saw in the forum that some others have the same issue. Can you help, please?
Thanks in advance
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Hi there,
with Devault Values I have renamed all link labels to “read”. But when I use the search function of the Download Manager the search results display the link labels as “Download” – why?

YOu can try it out yourself here: https://www.lorenz-partners.com/newsletters-brochures/?search=legal
How can I make it as I need it? Please advise.
Thanks
Use this tag [excerpt]
in your page template file from here : wp-content/plugins/download-manager/src/Package/views/page-templates/your-link-template-name.php
to show the Excerpt texts
Then you have to modify the link template with the following code,
<div class="link-template-default card mb-2">
<div class="card-body">
<div class="media">
<div class="mr-3 img-48">[icon]</div>
<div class="media-body">
<h3 class="package-title">[page_link]</h3>
<div class="text-muted text-small"><i class="fa fa-calendar" aria-hidden="true"></i>
<span> Publish Date [create_date]</span></div>
</div>
<div class="ml-3">
[download_link]
</div>
</div>
</div>
</div>
Just paste the given code here: wp-content/plugins/download-manager/src/Package/views/link-templates/link-template-default.php
kindly use this shortcode to show the publish date
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="slug1,slug2,.." jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|publish_date|download_link" colheads="Title|Categories|publish Date|Download::155px"]
This will be the final result,screenshot
Kindly check and let me know, if this aligns with your requirements.
Hello
I wanted to ask for your help since the “DOWNLOAD” button does not appear, it disappeared.
I use the short code [download_link]
I attach an image so you can understand which one I’m talking about.

Hi, yes, I’ve bought it.
I have a question: I would like to show the publishing date of each download.
I have the following shortcode:
[wpdm_all_packages thumb=1 items_per_page="10" jstable=1 order_by="page_link" order="ASC" cols="page_link,package_size,location|categories|publish_date|download_link"]
But the date has not been shown.
Please let me know asap, thanks
Giulia
We have checked the issue on our end, and the [download_link] is working fine. To investigate further, we need to check it from your end, so please share the login credentials for your site.
These are the settings I use now and they work without any problems on version 6.5.7 and these settings have not changed since I purchased the plugin in 2021


This is the download link code that I have also used since then and it has not changed and now works without any problems on version 6.5.7.

The problem is that after updating to the latest version, when a visitor clicks on the word “Download” instead of downloading the required file, the article page opens again without downloading the file.
Hi there,
when I try an update (in this case 6.5.8 to 6.6.0) this error happens:
Aktualisierung fehlgeschlagen: Das Paket konnte nicht installiert werden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
When I try via wp-cli this output is given:
Anschalten des Wartungsmodus …
Herunterladen der Aktualisierung von https://www.wpdownloadmanager.com/?wpdmppdl=eyJkb21haW4iOiJpbnRlcm4yLmZlZy5kZSIsIklEIjoiMTU3MTciLCJvaWQiOiJXUERNNjI2N0QyMUQyQTNFOCJ9&ind=17163102886881&domain=intern.feg.de …
Using cached file ‘/usr/local/bin/wordpress-files/.wp-cli/cache/plugin/download-manager-6.6.0’…
Entpacken der aktualisierten Version …
Warning: Das Paket konnte nicht installiert werden. “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
Abschalten des Wartungsmodus …
+——————+————-+————-+——–+
| name | old_version | new_version | status |
+——————+————-+————-+——–+
| download-manager | 6.5.8 | 6.6.0 | Error |
+——————+————-+————-+——–+
Error: No plugins updated (1 failed).
When I try the link directly, it downloads the correct zip-file, but when I look at the cached file download-manager-6.6.0 it is a html-file with the line
<div class=’w3eden’><div class=’alert alert-danger’ data-title=’Error!’>Invalid Access!</div></div>
Can you check, whether my license is working on your side?
Thanks, Chris
Hello, I am experiencing an issue with saving the settings in the Download Manager plugin. When I try to modify the option to index the download links and click “Save,” the loader appears, but the process never seems to complete. Even after waiting, when I refresh the page, the settings revert back to their default values, as if I haven’t made any changes. Could you please help me resolve this issue?
My website is https://feyc.eu/
Thank you in advance.
I recently migrated my site ieltsschoolbd.com from siteground to namecheap, after migrating my site ielts material download link not working, here is page link: https://ieltsschoolbd.com/download-category/ielts-materials/, I also try by reupdating the drive link but still it shows invalid download link, can you please check and let me know what the issue
Which short-code you are using for direct download link?
Is there any upcoming update to solve the problem of downloading with direct links?
How come your plugin injects an empty popup into pages that don’t even have a DML download block or link? This is bad for ADA compliance.