Search Results for 'all downloads'
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Search Results
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Downloads all seem to fail at approx 500mb (see screenshot):
This is being reported by several users and I am able to replicate in both Chrome and Safari browsers.
Do you have recommended PHP INI settings I can check?
This is not linked to an add-on but to the general way to let clients to subscribe to newsletter. I’m using mailchimp (so the mailchimp add-on), but this is valuable information for any e-mail management add-on…
The way WPDM works the website owner decides to subscribe all customers or no one by default. I decide this in the settings :
With this way of doing things, the customer cannot choose to be subscribed. There is no checkbox that he can check to say he wants the newsletter or not.
This is against GDPR law in Europe.
To be GDPR compliant, there should be a checkbox that the customer can check / uncheck during the checkout process.Like in this example :
If the customer cannot choose whether he wants to get the newsletter, it’s not GDPR compliant and I risk getting fined for it…
This is just for regular paid downloads in my case. Of course, this is not for email locked downloads, as the client is aware that he has to subscribe in order to get the download.
Hope it’s easier to understand this way.
Hello,
I originally ran into this issue using the free plugin, but never got a final response in my support ticket . I upgraded to Pro hoping that would solve the issue, but unfortunately it didn’t.
We’re running into an issue with a 900MB file on our WPDM installation. When using the WPDM link to download the file, the file stops at 500MB and appears to have finished, even though the file is actually 900MB.
Just to clarify, this is an issue with downloads, not an upload limit issue
We’ve tried adjusting the Download Speed (currently 20480), Resumable Downloads, and Output Buffering settings but have not been able to resolve the issue. When disabling both the Output Buffering and Resumable Downloads options, the WPDM download link gives us an error:
[18-Aug-2020 19:41:26 UTC] PHP Fatal error: Out of memory (allocated 8388608) (tried to allocate 944402432 bytes) in /xxxx/xxxx/public_html/wp-content/plugins/download-manager/libs/class.FileSystem.php on line 125
We have adjusted the server settings to increase the memory limit up to 6GB using both PHP INI settings and wp-config.php directives, but continue to receive the memory allocation error. We were also able to download the file successfully in the browser when placing it in another directory and accessing that URL directly. This leads us to believe there might be something specific to the WPDM plugin that is causing the issue.
Please let us know if there is anything you can do to help.
Thanks,
Morgan
We are using Membership Pro to allow downloads to members who we authorized. These member shall have access to the downloads of course but have no business in the WP backend. Is there a way to disable the WP backend for certain members?
Thanks a lot
Hello,
I’ve been having a lingering issue and have emailed several times to support but I have not gotten a response with the last issue I’m having involving categories showing up that shouldn’t be. I have multiple categories for my Downloads set up and they are all separated as they should be for each package I’ve created. On my main Downloads page, I should only be showing what we call ‘Specification Sheets’ but all categories are showing. I’ve tried using the category ID (id=5 for me) and I’ve tried using the long name for the category (specification-sheet) in the code to present on the page but still all categories are showing up. Can someone help me to get this to work correctly.If you view my Downloads page, the first 4 items in the right column are categorized in the back end as Installation Instructions, Application Guides or Information Sheets but they’re showing when it should ONLY be Specification Sheets:
https://www.evenlite.com/downloads/Here’s the 2 different code snippets I’ve tried but it’s still not working:
[wpdm_packages order_by="title" order="asc" items_per_page="200" id="5" template="customevenlitelinktemplate" cols=2 colspad=2 colsphone=1]ALSO TRIED:
[wpdm_packages order_by="title" order="asc" items_per_page="200" category="specification-sheet" template="customevenlitelinktemplate" cols=2 colspad=2 colsphone=1]Thank you very much,
BrettHi,
I’ve inserted the [wpdm_my_downloads] inside a page to display all the available downloads for a specific user.
The problem is that I need to display who is the author of a single package.
This is not visible nor inside the [wpdm_my_downloads] page neighter inside the package details.
Please help meYou have to create from
Downloads > Settings > Quick Forms, then you shall find the option as I attached image here,
Thanks.
We’re using form lock to lock downloads with a Gravity form.
The form loads and you can submit it just fine.
If “email download” is not selected, nothing happens. No download it just sits there.
When we set the form to email the person the file it sends an email with a link which does arrive – the link when clicked on loads the website and causes a PHP error on the site so we just see the “There has been a critical error on your website.” message. Here’s the PHP error from the server logs.
2020/09/16 02:22:45 [error] 41147#41147: *139327 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Cannot use object of type stdClass as array in /www/susaguhlrealestate_654/public/wp-content/plugins/download-manager/libs/class.Apply.php:1294
Stack trace:
#0 /www/susaguhlrealestate_654/public/wp-includes/class-wp-hook.php(287): WPDM\libs\Apply->customDownloadLinkPage(Object(WP))
#1 /www/susaguhlrealestate_654/public/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#2 /www/susaguhlrealestate_654/public/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
#3 /www/susaguhlrealestate_654/public/wp-includes/class-wp.php(758): do_action_ref_array(‘wp’, Array)
#4 /www/susaguhlrealestate_654/public/wp-includes/functions.php(1285): WP->main(”)
#5 /www/susaguhlrealestate_654/public/wp-blog-header.php(16): wp()
#6 /www/susaguhlrealestate_654/public/index.php(17): require(‘/www/susaguhlre…’)
#7 {main}
thrown in /www/susaguhlrealestate_654/public/wp-content/plugins/download-manager/libs/class.Apply.php on line 1294″ while reading response header from upstream, client: 203.118.137.168, server: http://www.susaguhl.co.nz, request: “GET /wpdm-download/S1kWGKXM5c4KXC-65CCNNcc4hzZeN7Ap4ngsf3V69u6an7CcMiebnF8fHobVJIXyOnK-42MK834CU9-0hPOEOgBf2cM1D4hVnyLP3p7ymZEHgLWIwLRJ9ZJ-AOq8Fh4Q HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7.4-fpm-susaguhlrealestate.sock:”, host: “www.susaguhl.co.nz”If we leave the email file off then we don’t get to the download at all, we just end up back at the page the download is on??
Help would be much appreciated
